The Mobile Case Studio
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The Mobile Case Studio Complaints & Reviews

D
Dix31
from Chennai, Tamil Nadu
Mar 30, 2023
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Website: themobilecasestudio.in

I placed an order two weeks ago, did not receive tracking ID, they do not respond to emails and messages, they do not pick up calls, they've even limited comments on their instagram page. Lost all my money. Highly fraudulent site, i don't understand how these people are allowed to continue running this scam even after so many complaints from so many people.
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    S
    Sahithi M
    Sep 26, 2022
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    Address: [email protected]
    Website: Themobilecasestudio.in

    Hi, I have ordered mobile case and pods cover worth 750 and after placing order, no response from them. Not responding to calls, messages and not able to login the website for tracking even after giving the correct password and not able to reset the password. Guyz, please report this account in instagram.
    Insta page- themobilecasestudio;
    [protected]@gmail.com
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      D
      Dp123@
      Aug 19, 2022
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      Website: Themobilecasestudio

      I have ordered two cases they don't reply to me...I need my money immediately pls help me
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        R
        rasneet s
        from Bowenpally, Andhra Pradesh
        Jun 7, 2022
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        Website: themobilecasestudio.in

        I ordered a phone case a few days ago and i haven't received it yet I paid them 500 and still they haven't informed me about any shipping process I have called them 13 times mailed them twice and messaged them on Instagram and WhatsApp but there is no response, because its a fake website with a lot of fake followers on Instagram guys plz be aware of these sites there fake and illegal and can hack you
        +1 photos
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          M
          Manveen sodhi
          from Bowenpally, Andhra Pradesh
          Jun 6, 2022
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          I have ordered my product a week ago and they haven't given je any information about the shipping they are jot picking up my call and not responding to any of my mails and messages

          if you don't respond within 24 hours' then i'am sorry i have to file a complaint under
          consumer protection act 10
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            L
            Laster kitty
            from Neyveli, Tamil Nadu
            May 14, 2022
            Resolved
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            Resolved

            I have placed two mobile case through Instagram page called THE MOBILE CASE STUDIO on April 23, 2022. They said it will take about 10 - 15 business days to receive the product. But it's been 15 days already and still no details about my product or i did not receive any order yet. I even texted them through WhatsApp, Instagram and i even mailed them but no response for any of my messages. Even I called them but they did not even attend my call. Atleast they have to inform their customers about the delay or something about the order, worst experience ever.
            +1 photos
            Jun 2, 2022
            Complaint marked as Resolved 
            I received my product after a month
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              J
              Jai Shambhu Maharaj Ji
              May 4, 2022
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              Address: Lucknow
              Website: Themobilecasestudio.in

              Hey,
              @ THE MOBILE CASE STUDIO -
              Order id 12875 . Amount paid everything, where's the confirmation email or message. Nothing as yet after placing order. No replies on whatsapp. check asap and revert
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                J
                Jahnvi22
                May 1, 2022
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                Website: themobilecasestudio.in

                I placed an order with site on 31st March containing 2 mobile case worth rs 850 and they have been delivered yet.
                I tried reaching then through WhatsApp, email and even called them they there no response.
                I tried checking there Instagram page and read comments on there posts and alot of people are showing same concern but they have turned off the comments also so that no one can raise their issue.
                It's been 1 month already and i haven't recieved me order. They have scammed me.
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                  P
                  Pallavidobhal
                  Mar 3, 2022
                  Resolved
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                  Resolved

                  Website: themobilecasestudio.in

                  I placed a prepaid order for a mobile case through the website of this instagram store called The Mobile Case Studio. I have not received any confirmation mail or tracking ID as they had promised. I only received payment confirmation email.I have tried to contact them through their email, instagram dms and comments but they won't reply. If I don't get my order confirmation along with dispatch details and tracking ID I'm gonna file a legal complaint.
                  +1 photos
                  Mar 11, 2022
                  Complaint marked as Resolved 
                  Received the phone case
                  Mar 04, 2022
                  Updated by Pallavidobhal
                  I have also tried logging in to their website but it says that my password is wrong even though it is right and I've tried resetting the password but I didn't receive any resetting mail. They have probably deleted my email id from their website so that I can't access my order!
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                    M
                    Mishaa R
                    Nov 14, 2021
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                    Website: themobilecasestudio.in

                    I placed an order of 2 mobile cases on 08tg of November 2021. After few days of waiting i tries to write them email or send whatsapp on there number for my order dispatch details but the mail bounced back and number is switched off. I paide 800 rs and i got caught in fraud. Please be aware.
                    The details of that site.
                    Designed & Developed by WEBILANCE

                    Copyright 2020
                    The Mobile Case Studio
                    +1 photos
                    This customer has already received the order... people remember to post things but after receiving they just don't bother... I am attaching her order details and Tracking Number, anyone can check

                    Fake company - Comment #3960369 - Image #0
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                    Pallavidobhal's reply, Mar 4, 2022
                    Why don't you reply to my complaints here, my mails/ instagram dms?
                    Here is the order number that she has attached in the screenshot and on the same order, we have added the Tracking from DTDC.
                    Check !!

                    Fake company - Comment #3960370 - Image #0
                    Laster kitty's reply, May 14, 2022
                    Can you help me find my tracking details so that I can locate my order. My order#12585
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                      S
                      Soha Creations
                      from Valsad, Gujarat
                      Sep 26, 2019
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                      Website: instagram.com/the_mobilecase_studio?igshid=1agaoqbqh49ok

                      Placed an order for a mobile case on 13th Sep 2019 from an instagram page called the_mobilecase_studio, https://instagram.com/the_mobilecase_studio?igshid=1agaoqbqh49ok. Also made the payment via paytm on the details they provided but till date have not received the product. The tracking they provided is fake and also they have stopped responding to my messages or calls. I have attached screenshots of the tracking they provided and payment confirmation.
                      +3 photos
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