[Resolved]  The Mobile Store — Comminication Not Given While purchase

Address:Kolkata, West Bengal

I Purchased a Micromax A290 handset from Saltlake sectorV Mobile Store branch. While taking I have checked as asked the representative about the details. They never told that this phone doesn't have (Although micromax also not communicate over box/ handset) capacity to run two Sim and Micro SD togetherly. After billing when they tried and not able fix two SIM and micro SD, they said this phone doesn't support. And their store manager came and said they have this cmmunication by SMS, however same was not coveyened to sales person. While I asked the store manager about why same was not communicate before I purchased, he saying he just got the communication. I can't believe this. Need resolution immediately.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
The Mobile Store customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir

Request you to please share your contact number.

Regards
Amit Bole

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    The Mobile Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    489
    Pending
    0
    Resolved
    175
    The Mobile Store Phone
    1860-267-6767
    1800-425-6363
    1800-209-6363
    The Mobile Store Address
    Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
    View all The Mobile Store contact information