The Mobile Store — Complaint Still Not Solved since 15 may

Address:

Thane, Maharashtra

Team ( The Mobile Store), Everytime i get only complaint number I Have got new Cell from Flikart now I Dont need this handset please reverse this.. New Complaint number MSPO10040051 Please Check Attached file for all trail mails Bad service Order on 6th May Reached 15 May That to Wong Color... 1) Late Delivery 2) Product Wrong Color, Without conformation This is really Bad every after ordering Blue Color i Have Received White Color As per telephonic conversation on 15th May with your executive i was suppose to receive call in 24 hours and get product exchange .. This is more than 24 hours but no response really bad service .. i think I have made big mistake ordering online in the mobile store This is sealed handset i want it to be exchange i m trailing this since 6 may, its is 17th may i have paid money for product but i am not able to use as i have ordered for blue but received white in color 1) I Made Call to Customer Care 15th May told this would be Solved in 24 hours 2) I Again Call to Customer Care on 16th May Same revert 3) Again Call on 17th May told this product would be take back and new would be delivered in 48 hours 4) Fourth time again i Had made call on 21st May Spoken with Pallavi Complain no MSPO10031215 Confirmed that i can cancel order or even get another handset. for This Same Complaint I was told that Case would be solve in 48 hours, This was very Bad Experience With THE MOBILE STORE Here Customer is suffering for all, no response for same from THE MOBILE STORE.I Have Paid for Handset on 6th May but not Able to use "Micromax Doodle 3" only Because of Mistake made by THE MOBILE STORE This Has Harassed me lot . Regards Virag Gangar [protected]/[protected]