[Resolved] The Mobile Store — Fraudulent company - beware they will cheat you | |||||
I pre-booked iphone 7 with them and they refused to let me cancel the booking a few hours later saying that the entire amount i have paid is non-refundable. The iphone 7 was available cheaper on many websites. I have not received a single message or phone call from them confirming the delivery, despite calling their customer service - i ordered a 2nd handset from flipkart and they were prompt with their messages, service and delivery on time. I would not trust mobile store and would not recommend them. Update: after calling them several times, they have admitted that they have no stock of iphones and hence cannot deliver the phone to me. This is after the guarantee that they will deliver the phone on 7 oct. This is a fraudulent company and cheats customers. My only recourse now is to dispute the charge with my credit card company. Was this information helpful? | |||||
Nov 14, 2016 Complaint marked as Resolved The Mobile Store customer support has been notified about the posted complaint. Verified Support Oct 12, 2016 The Mobile Store Customer Care's response Dear Sir, Apologize for the Inconvenience caused to you. We would request you to share your contact details to assist you in a better way. Regards, The Mobile Store | |||||
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1860-267-6767
1800-425-6363
1800-209-6363
Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
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