The Mobile Store — Mobile Store Service

Address:700156
Website:www.themobilestore.in

I purchased a Karbonn mobile which came out faulty, asked the Mobilestore for replacement and they said it would take 1 day. Its 3 days now and I havn't received the replaced set yet. They dont pick up calls, they dont even bother to provide update to customers even when they have exceeded the verbal timeline given. I had to call them more than 30 times and most of the time they preferred to ignore the calls. Very very unsatisfied by their service and responsibilities of the sales guys of Mobile Store, (Axis Mall outlet, Newtown, Kolkata)

Date I purchased: 04 Nov 16
Date I sent for replacement: 05 Nov 16
Set Name: Karbonn Aura
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    The Mobile Store Phone
    1860-267-6767
    1800-425-6363
    1800-209-6363
    The Mobile Store Address
    Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
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