[Resolved]  The Mobile Store — No response since 16 days

Address:711101
Website:consumercomplaints.in

I gave my Karbonn Bahubali phone under warranry for fixing of my screen related issue on 7th September at Dobson Road store in Howrah. They said they'll take it to the service centre. I then visited the store about 5 times and each time they reply saying that the phone hasn't come back yet. It's been 16 days now and on my every visit, they give excuses that the person responsible is out for lunch. This is pathetic service.
Was this information helpful?
No (0)
Yes (0)
Oct 29, 2016
Complaint marked as Resolved 
The Mobile Store customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2016
The Mobile Store Customer Care's response
Dear Sir,

We would request you to share your contact details to assist you in a better way.

Apologize for the inconvenience caused to you.

Regards,
The Mobile Store
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    The Mobile Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    489
    Pending
    0
    Resolved
    175
    The Mobile Store Phone
    1860-267-6767
    1800-425-6363
    1800-209-6363
    The Mobile Store Address
    Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
    View all The Mobile Store contact information