The Panel Station — Blocked my wife account and denied redemption of points.

Address:Bangalore, Karnataka, 560103
Website:thepanelstation.com

My wife had 3000 Rs worth points in her panel station account but suddenly they blocked her account by giving reason of filling survey in inappropriate manner but actually she didn't do any thing like that.
Her account is 1 year old and earlier she had also redeemed 500 rs coupon.

She contacted them on facebook but they deleted her post and block her.
Phone No provided on their site is not reachable +[protected] .

I think it's a fraud website and it's march month closing and as she had much points in her account they blocked it so no redemption will be given.

Kindly let me know how can she recover her earned points.
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    The Panel Station Phone
    +91 80 4178 5814
    The Panel Station Address
    Building 2A, Aster-East Tower, Lower Ground Floor, Embassy Tech Village (Formerly Vrindavan Tech Village), Marathalli - Sarjapur Outer Ring Road, Devarabeesanahalli, Bangalore, Karnataka, India - 560103
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