The Panel Station — Not able to login my panel station account

Address: Building 2A, Aster-East Tower, Lower Ground Floor, Embassy Tech Village (Formerly Vrindavan Tech Village), Marathalli - Sarjapur Outer Ring Road, Devarabeesanahalli, Bangalore, Karnataka, India - 560103

I am a legend badge panelstation user. I am using panelstation website and app from past one and half year. From past three to four months i am facing many technical problems with surveys like1) when i click on link to take survey error page displayed stating "take time carefully" before actual surveys first page loads 2) when i click on link to take survey error page displayed stating url not correct 3) when i click on link to take survey error page displayed stating you have already entered survey though i am taking survey for first time 4) survey is 90 percent is completed error page is loaded stating just missed!!! 5) re credit of less points by cancellation of redeem
Request. I have contacted help desk many times they responded only once reply is due to technical problems but my survey problems are not solved from 14th may 2020 i am not able to login my account and on 7th may redeemed 5000 points is still pending my user id (Registered mail) is [protected]@gmail.com