The Panel Station — Panelstation account temprorarly blocked

I am a legend badge panelstation user. I am using panelstation website and app from past one and half year. From past three to four months i am facing many technical problems with surveys like1) when i click on link to take survey error page displayed stating "take time carefully" before actual surveys first page loads 2) when i click on link to take survey error page displayed stating url not correct 3) when i click on link to take survey error page displayed stating you have already entered survey though i am taking survey for first time 4) survey is 90 percent is completed error page is loaded stating just missed!!! 5) re credit of less points by cancellation of redeem. I have mailed them but no response. I think they have cheated by collecting our browser data, opinions now blocked our id