The Panel Station — Reward not deliver

Address:Mumbai
Website:Panel station

I have reedemed my 15000 points from The Panel Station account having email id: [protected]@gmail.com in the form of paytm gift voucher on at about 3 months ago.
But as per The Panel Station rules they would give the rewards within 3-8 weeks of reedemption of the points which is delayed in my case. Why i have not got my rewards till date after the completion of 12 weeks as per your criteria.
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    The Panel Station Phone
    +91 80 4178 5814
    The Panel Station Address
    Building 2A, Aster-East Tower, Lower Ground Floor, Embassy Tech Village (Formerly Vrindavan Tech Village), Marathalli - Sarjapur Outer Ring Road, Devarabeesanahalli, Bangalore, Karnataka, India - 560103
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