The Panel Station — The Panel Station Date of birth issue in redeeming points

The Panel Station — Date of birth issue in redeeming points
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I am a panel station use since many years initially I had attended many surveys got points and redeem vouchers but after an update I could not redeem it shows invalid date of birth while I contacting panel station they replying they will not share the date of birth as a security concern but what I asking Haring my date of birth to me is what a problem that too I had given the correct one. I had spent more time in filling surveys that's why I had putting effort. Kindly do the needful.