The Park Priviera Complaints & Reviews

I needed refund I deposit 81000 by credit card in park priviera, they are cheaters, do not respond after taking money, i deposit on 30 June 2023. They are now refusing to refund money. I have taken membership by name of my wife Kajal Badiani w/o Vijay Badiani in the city Rajkot -360001 (Gujarat) in country in suites, Rajkot, they invite us for presentation and I taken membership there.

I had been paid Rs185000/-on dated 29-03-22 at Valsad dist.Gujarat state.I try so many times to customer care number[protected].But can't contact them.U strongly believe that scam or fraud with me.

Hello sir
i purchase package from the park priviera hospitality pvt ltd. On date 24.10.2021. Vallue of mony 2, 20, 000. Inr. Name nikhil s varaiya. Member ship id clprkpv4317. Company wrote in the paper that we will be serviced with dubai trip 7 n 8 days offer. They do not recicve our phone calls. No[protected].
[protected].///[protected]. These all no are not rechable or not in service.With these for 5 years 7 days holiay in india. Still company is not intrested to servise us.My cell phon no
nikhil [protected]
sureshbhai [protected]
dipesh [protected], [protected]

Hope this letter finds you in good health. I am writing this letter to bring to your attention the extremely
unsatisfactory and distressing experience I have had with Park Riviera Holiday and its employees, specifically Mr.
Ravi, Mr. Nikunj, and Miss Kiran.
I had availed of the services of Park Riviera Holiday by making a payment of Rs. 88, 000 for a holiday package.
However, the services provided by the company and the behavior of its employees have been highly disappointing.

Lack of Communication:
Despite repeated attempts, I have not received any calls from the company regarding my concerns. Moreover, my
calls have been intentionally blocked, preventing me from reaching out for assistance.
Unprofessional Email Responses:
The responses to my emails have been inadequate and unprofessional, lacking the necessary information and
resolution to address my concerns.
False Commitments:
Mr. Ravi, Mr. Nikunj, and Miss Kiran have consistently provided fake commitments, making promises that were not
fulfilled. This has led to a loss of trust in the company's services.
Mental Harassment:
As a blood pressure patient, the mental harassment caused by the company's lack of proper service and the constant
evasion of my calls has significantly increased my stress levels, adversely affecting my health.
In light of the above, I kindly request the intervention of the Consumer Court to address this matter urgently. I am
seeking a full refund of the amount of Rs. 88, 000, as the company has failed to deliver the promised services and has
caused me considerable mental distress.
I have attached copies of relevant documents, including payment receipts, email correspondence, and any other
supporting evidence for your reference.
I trust that the Consumer Court will investigate this matter thoroughly and take appropriate action to rectify the
situation. I am hopeful that you will ensure justice is served and that such unethical practices are curtailed to protect
the rights of consumers.
Thank you for your prompt attention to this matter.

Hotel booking ke liye call kar rahe hai to koi bhi call receive nahi kar rahe hai or koi bhi help nahi ho rahi hai or aab mujhe ye fraud jesa lag rha hai mujhe kha gya tha ki jabhi book karna ho hotel to aap. 30 days phale call kariye likin koyi bhi nahi receive karta. He or aab mujhe koi member ship nahi rakhani please mere mahnat ke pese mujhe waps kariye or aabse kisi middle class ko jhoot bol kar uske mahant ke pese nahi lijiye

I have been cheated from the The Park Priviera. They called me for presentation and I have liked it they promised for. But they have never full filled any promise. Also when I have tried booking they are not booking my hotels since 2 months. They are not picking up phones on time. and closing the request if we are unable to reply in 2 days on mail. Also on our trip to mussorie they have given wrong confirmation regarding hotel booking and when we reached the destination we found that they have not done any booking. Very disappointing service .

We had terrible customer service from Park Priviera

We have already paid for the service and when we decided to avail the service it becomes a nightmare. We made multiple requests for bookings at their listed Holiday destinations prior to 30 days, as per their policy. Still they never bother to reply and proceed with our bookings. After prolong period of chasing them they asked to modify date and sometimes they asked us to reduce the number of staying days. It feels like we have been trapped.

Under the circumstances, I demanded an immediate and full refund of the entire amount I have paid as an advance. As expected they denied and never provided the service as committed at point of sale.

Given the lack of proper communication and the constant changing of statements and start dates, I lost confidence in Park Priviera's ability to fulfill its commitments. If one wants to go through a mental torture and that too by paying a hefty amount book a tour with Park Priviera.

We are so much frustrated and found no other way to deal the situation except taking legal actions for such a poor service. As we feel like we have been trapped.

I had requested for the booking before 50 days of my travel date and they had reply that they will not give booking after 21 days of my requested dates they are fraud like their promises which they had given at the time of purchasing membership I want my money back please guide me and help me to fight against fraudulent company like this pls find attachment also

I made a booking request for a stay at Kaziranga Resort in December 2023, spanning four nights. However, after a frustrating 17 days of numerous email and phone exchanges, I was informed that the resort was fully booked during my desired dates. I was advised to consider a visit after February instead. My primary concern is the prolonged delay in delivering this disappointing news. While I understand that the dates, I initially requested may not have been available, I couldn't help but notice a significant lack of efficiency on the part of the member coordinator. I took the initiative to forward my correspondence to both the Customer Relationship Management (CRM) team and the General Manager (GM). Regrettably, I didn't sense a considerable degree of seriousness in handling my request from their end either. In my attempt to contact the member coordinator by phone, I encountered the perpetual issue of his line being persistently busy. Subsequently, I had to resort to reaching out to customer care executives, although it regrettably required a certain level of persistence on my part to prompt a response to my emails. It was only after nearly three weeks that I received a formal regret email. I strongly believe that it might be in the best interest of the resort to consider replacing the member coordinator team with the more efficient marketing personnel who are responsible for selling memberships. Their track record suggests a higher degree of efficiency in handling customer requests.

I have been cheated from the The Park Priviera. They called me for presentation and I have liked it they promised for. But they have never full filled any promise. Also when I have tried booking they are not booking my hotels since 3 months. They are not picking up phones on time. and closing the request if we are unable to reply in 2 days on mail. Already told them to call me for booking but they are closing request and wasted 3 months of mine. So now my booked tickets are there already how can I travel with family without arrangement of hotel stay!!!. only 10 days left now. Still they are saying no rooms are available. this is ###.

Asking for refund but they are very chip and ANaPAd Gavar koi ans hi nai kar rahe. So my 70000 has been wasted.

Please some body HELP me to recover my money.

I have taken membership from park priviera. A travel agent. Who have made me sign a form where written it's terms and conditions

They have made so much of promises to provide services in domestic and international travel

After purchase of membership I asked for services for international. They are not providing as they hve promised to provide in 4/5 star hotels because of their cost advantage

They told blockout dates include the Diwali period 9th to 18th November and the christmas holiday season,

They haven't replay properly

I have bought membership for one year (Rs 22500/-) by Priyanka (her mobile no[protected]. Today, I call customer care of priviera at [protected]. Customer care has denied neither your membership extended nor utilized still my membership is going to expired on 18th Sept 23.
Id CLPRKPV7200.

During the purchasing membership Priyanka told me that u can extend the membership for one year if you are not able to utized by calling to customer care.
Priyanka (her mobile no[protected] is not reach able .
I think intention of company "park priviera" is not favorable towards customer.
Please sort out my problem,
Either it should be extended for one year or it should be utilized by booking resort.

I have taken membership of near about 80k for 5 years. They have promised many things as better services but when you are asking for services they put an argument of costing of services
Never receives a call or never replay a mail on time you will miss your flight but they will not book your hotels
They cheat people like anything and give false statements
When you ask for cancellation they will say there is no cancellation option.

If you haven't provided any services why any one have to waste money

I have taken membership of near about 80k for 5 years. They have promised many things as better services but when you are asking for services they put an argument of costing of services
Never receives a call or never replay a mail on time you will miss your flight but they will not book your hotels
They cheat people like anything and give false statements
When you ask for cancellation they will say there is no cancellation option.

If you haven't provided any services why any one have to waste money

This company used to call person for a presentation with dinner and forced customer to be the member of Park Priviera. And when they receive the amount, they stop communicating any never pick the calls.
I want to complaint for my membership amount refund as I never received any holiday quickly till date. I have received few holidays but everytime i have to follow after them for more than 15 to 20 days for one night booking. As whenever I had put up the request the park priviera team have declined the request by saying there is non - availability of rooms on the respective dates. Even when I had put my request for booking 90 days back they have declined. During taking membership the alloted manager will talk good but after the membership they will not even pick up the phone. Totally a fraud company... Please help to get my money back.

I am R. B. sharma, from jaipur. I recd one call from this company on 16.08.23 to attend their presentation in Hotel Fern at 8 pm, followed by dinner. it was told that there is not compulsion to take their membership. Me and my wife went there to attend this presentation.

After watching their presentation, when we refused to take membership. their sales lady Pooja misbehaved with us and insulted and told that you do not have food in your home, so you came for eating here. Also told many other humiliating things.

So, it is my suggestion never attend their presentation. they are rude and misbehave.

Please refund my membership and Amc amount because you not provide room and resort and not recived my phone and mail I phone customer call number your representatives mobile number my number is blocked you not provide me in keral tour my demand 7 night you provide only two place and only 2 night my 21 night is balance as per our comitment you not provide me room we also 21 nos night payment in advance also you charge amc me paid this charge.

Iખુબ જ નબળી સર્વિસ છે scheme આપતી વખતે મોટી મોટી ઓફર આપેલ 4-5 star હોટલ અને રિસોર્ટ આપવાની વાત કરેલ કોઈ સારા રિસોર્ટ pan ના આપ્યા અને નથી આપતાં હોટેલ ખોટા છે મારી membership પૈસા પણ પરત કરતા નથી

They have taken the full amount of money, , and now they are not receiving calls and even not replying to emails, there is literally no way to reach them. don't fall in to there scam. file FIR in local police station.

Member ID : CLPRKPV9732
Membership in the Name of : VINITA BENIWAL
Please cancel my membership and refund the amount. On 25th may 2023 night I purchased this membership at Golden Tulip counter and the very next day I left India for a family trip. After coming back I visited the Jaipur office but no responsible person was there to communicate except tele callers. All the Team leaders were on leave.
Then I called the salesperson and she replied that she is on leave.
Then I called customer care, promised that they would sort out all my queries and send me required information by email in 10 mins but that day I did not receive any response.
After making so many phone calls I only received a welcome letter, but they don't want to send hotel & client contact details as they promised at the time of the deal.
Their services and commitments are not satisfactory, and I feel like I am trapped in a false deal.
Then i checked google reviews and found that this company is fraud.
So far I have not used any of their services and request to repay my amount back.
Attached is my payment receipt..