I have ordered 4 apparel items from thepoket.com website which I got to know from Instragram ad. It costed 698 rupees and the only payment option was through Paytm. I placed my order on 23rd September 2019 and till now if I track my order it's showing that it's under processing. Customer care no. provided in website is fake/invalid. I've even mailed to [protected]@thepoket.com but I didn't got any reply. I want my money back from this fraud website. PFA of proofs. Kindly help me out. Thanks in advance.
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ORDER#498488 WAS PLACED ON NOVEMBER 30, 2019.
NEW TRENDY TEES AB14-XL RS.149.50
MENS FASHIN SPORTY HOODIES KU62-XL*1 RS.199.50
NEW TRENDY TEES AB17-XL*1 RS. 149.50
TOTAL =498.50
PAYMENT METHOD CCAVENUE