The Professional Couriers Complaints & Reviews

I was send cylindrical glass 40pcs in 3 seprate packs with paid transportation charges 1400rs. delivered late and when vender get the parcel so it was fully broken.
very big loss of money and time.
Please i request you to take any strictly action against this corriour company.
Airway bill no. DEL[protected]
ORIGIN. DEL 5
THE PROFESSIONAL COURIERS

My sister has sent a sugar and bp tablet for my mom through professional courier. Consignment number - vpm 2645020. She stuck the parcel with glue and sent. When i received it was stapled. And 40 tablets was missing.

First of all i have received the parcel so late. (After 12 days from the date of dispatch)

I am really wondering that you have unprofessional staff who even steals the tablet.

My courier no is. Kta873104
I had a worst courier service experience with pune, kothrud branch. There is no saficeint staff available in office. That's why i received my parcel after 15 days. When only i personally go to there office. They received my parcel on august 2nd & didn't send me because lack of delivery boys they also didn't even call me for this. Available staff is so arrogant. Iam totally disappointed with this courtier service. I suffered from so much mental tourcher & weast my so much important time in this case.

To maaro, maaro-crm, maar-mkt

The consignment no.17146698 dated 03.08.2017 booked from palakkad is received on 05.08.17 evening 0610pm delivered by mr. Eswaran of Arumbakkam professional courier branch. On receipt, we expressed our doubt that the consignment is in a damaged condition. After verifying with the branch office, we were asked to open the box in front of the delivery staff. On opening the box, the aquarium sent was found in a completely broken condition.

We have paid Rs.700/- as courier charges for this consignment and declared Rs. 3000/- as the cost of the consignment (Aquarium). reuqested for compensation on the cost of the product and the courier charges paid to deliver this product safely. It is to be highlighted that the same item was transported very safely from Dubai to Palakkad without any damage, and the courier company in India which claims to be reliable and reputed couldn't deliver the same item in proper condition.

Raised a complaint on 5th regarding this in your website and received compaint CRM181636 for AWB17146698.

Way No. NDA2622228
Booked on 12 July 2017 from Noida city.
Consignee: Aniket Hinge, Nashik city, Maharashtra state.

Above mentioned courier not delivered to me. Visited 3-4 times in Local Nashik office but Local office guy not co-operated, Talked in rude language, very unprofessional behavior faced in Nashik office. And the guy said in we have not one courier in our office, we have a lot of bunches, We can't deliver personally to every customer. "You checked online and talk to Noida Office, we can't help, do what ever want to do". This is a behavior about that guy.

Website showing dispatched to Nashik but Still, I have not received my courier.

Request to you please check the courier status and please let me know the status.

Thank you

Dear : sir/madam,
I booked one parcel from. Pune 06.08.2017 consignment no : ixm[protected]
Cus. Name : bhavna gurnani, (Ph : [protected])
Address :. Bk no: 1014 section: 23 near: reliance digital ulhasnagar: 3 pin code : 421003ulhasnagarthane-421003maharashtra
Still customer not received, pune customer office office person told me that parcel is damaged
My parcel value : rs – 1033+125 (Courier charge) total : 1158 inr

Sir/ madam,
I requested Axis bank to issue the cheque book on 1st August. They have sent me the sms message on 3rd August from Axis bank stating that they have dispatched the cheque book on 2 nd August at 12.00 pm. Till today i didn't receive the cheque book.
This is the second time i am facing from ur courier.
Please take action very quickly about it and I am givng in writing about it to the concerned branch of the bank ( Axis Bank, Kadakpada Branch ).

I've sent insurance claim form from chennai to pune on jul 31. But its not delivered and showing the status as "despatched to pune - thergaon". My claim forms needs to be submitted within 15 days to insurance company. But you itself has taken almost 8 days now. If its not submitted on time, my claim requests will get rejected. I've called and informed authorities from the professional courier, and raised complain also. But no action has been taken place. If you are not able to deliver return to me asap. I'll find some other ways. Dont be irresponsible.

Consignment no: maa[protected]
Complaint no: 347430

Dear : sir/madam,
I booked one parcel to bangalore 23.06.2017 consignment no : ixm42659733
Cus. Name : sandhya muralidhara, (Ph : [protected]),
Address : #2502, 14th main, devrajurs road, kumaraswamy layout, bangalore – 560078,
Still customer not received, bangalore courier office person told u r parcel missng,
My parcel value : rs – 2000+90 (Courier charge) total : 2090
Already i complaint in wedsite no: crm179089 not responce in both bgl courier office and customer executive,

Still not response in booking office and madurai head office (Name : taj)...

Customer go to complaint to police, this problem is very talaivali...

The passport couriered from kanchipuram, tamilnadu to pune, maharashtra is not yet delivered. The parcel was couriered on 29th july 2017 and till today (5th august 2017) its not delivered. The status of courier in online shows as 'despatched to hwg' but useless staff at hinjewadi branch have no clue and they are too arrogant in responding to customer queries. Its almost 8 days and still the parcel is not delivered and they comment they do delivery only weekly once. This delay in getting my passport already made me to lose my onsite opportunity. Guess its high time for professional couriers to kick out these kind of employees, else they should shut down their service altogether. Very pathetic service and will never ever go or suggest anyone to professional courier.

I have courier from madurai to bangalore no ixm43045149,
But i am not able to track the package online.. I have made call to mdu more than 20 times and bangalore no proper response about the package.. Only they are doing is divert call with some branch number.. I even don't know whether parcel is there are not.. I have also spended more than 75 for making calls. Date of courier 31.7.17..
Waiting for your help..

My courier no is 3334497, today morning i got a call from bellandur professional courier bangalore. They asked me to come and collect the courier from there office. I only asked them to deliver it to the delivery location. They are telling me they cant come and delivery boy do not have a mobile phone and professional couriers is not providing them phone balance. Started scolding and talking in a very rude way. I am trying to call customer care i tried on all three numbers for 30 min phones are ringing but none are bothered to answer the call. Very poor service and least bothered about customer satisfaction.

I have ordered a woodland shoe 4 days back on 29.07.17. I had paid the amount and claims that the shipment charge was also done. But 02.08.2017, today i got a call from the professional courier (Peyad, trivandrum, kerala[protected] that i have to go and collect the product. It was really hard to me to collect, since iam out of station and also the same product ordered by one of friend which was delivered on the right time as door delivery by another franchisee (Pappanamcode, trivandrum, kerala). I compalint it to the courier companies mail id also, but no response received from their side. Please do necesary action against these franchisee.
Regional office
33/1695d, vivekananda road, vennala, cochin-682 028.
Customer care :[protected], mob: [protected] / [protected]
Operations :[protected] / 2356706
Business enquiries : [protected]
E-mail: [protected]@tpcglobe.co.in, [protected]@bsnl.in
Regards
Prasad
[protected]@gmail.com

Would like to bring this to you notice that, i had requested for a parcel to be sent from bangalore - 560035 (In karnataka) to berhampur-760001 (In odisha). Since rakhsha bandhan is ahead, i has to send rakhees to my native place. So i did submit the parcel on 19th jul 2017, so that any possible delays could be avoided. Unfortunately, till today the parcel has traveled almost half of the indian territory, but has failed to reach it's destination. I must mention that the parcel was sent to bhubaneswar (Capital city of odisha), but was then forwarded to further north to west bengal. I am sure that, this will never reach it's destination on time, even though rakhsha bandhan is just a couple of days away from now.
Even today it is still in transit.
Please refer to the forwarding details according to the professional courier track and trace page:
Date/time from tpc station activity branch
Aug 2 2017 15:39:47 chennai despatched to bengaluru
Jul 31 2017 14:47:12 kolkata despatched to bengaluru
Jul 31 2017 10:05:32 kolkata received at kolkata
Jul 30 2017 18:44:55 bhubaneshwar despatched to kolkata
Jul 29 2017 11:00:15 bhubaneshwar received at bhubaneshwar
Jul 22 2017 16:32:24 bhubaneshwar despatched to jeypore
Jul 21 2017 08:55:09 bhubaneshwar received at bhubaneshwar
Jul 19 2017 19:32:12 bengaluru despatched to bhubaneshwar
Jul 19 2017 19:32:12 hosur road - bangalore despatched to bhubaneshwar

Thankyou for your services!!!
I am deeply saddened with this awesome courier service that you provide.

Delivery of couriers from vandaloor branch is not proper. When checked in site using track number, it shows that it reached vandaloor office. But the delivery of the parcel was not properly done. It was with them for 2 days.

I have faced this issue twice with this same courier office. They are not calling the given mobile number as well. We need to check and follow-up with them. Bad experience with this courier office.

My consignment number - 1662195. Delivery place is iiht campus, salem. I received a call from delivery boy of the professional courier. Insipte of delivering the courier at my place he is asking me come and collect the courier. His duty is to deliver the courier but he is saying that he has no time to deliver the courier. Then why he should come to this job.

I book the courier from bangalore 560005 to digras 445203 courier [protected]@ dist yavatmal today but courier person is telling to come and collect there which is almost 70kms from digras and if we can't go then he is telling it may take another 6-7days to courier there. I want this courier to reach at my doorstep before 28th without fail otherwise sending courier will be waste please take necessary action

Dear concerned,
I would like to inform you that i had ordered a parcel from www.safexbikes.com. i followed up with the professional courier margao, goa on 19th july 2017 to know the status of consignment as delivery was scheduled between 16th to 18th july 2017.
I was surprised to know that parcel was received on the 12th july 2017 and that the courier person had taken the parcel only on the 18th july 2017 and by the 19th july the courier should have reached me but the courier person could not find the correct address.
On the 20th july 2017 the courier person called me and informed me that there is a courier for me and that i should collect the courier from their address as there was no delivery in the location of my address.
I spoke to the branch manager mr. Tanvir shaikh and told him it was a default from the courier company that they should have informed me via telephone call or sms immediately on receipt of the same however the branch manager refused to accept any mistake and told me there is no delivery in your location. I informed the manager at professional courier margao that i paid for the parcel along with courier charges.
While i was coordinating with the manager for collection he warned me to come within the same day and collect the parcel or he would return the parcel
On 21st july 2017 i personally went to the courier company to collect my parcel and i was told that the parcel was already returned by the manager.
I have received many couriers at my residential address from other courier company and have never faced a problem.
I am not at all satisfied with the service provided by professional courier and would like my parcel be returned at my residential address without any additional cost.
My residential is
• glen alemao
• h. No 245,
• sinquetim, navelim,
• salcette, goa.
Thanking you in advance and hope you shall resolve my problem.

Yours fathfully
Glen alemao

I sent a courier to chennai from salem via professional courier and it was tampered and contents missing partially.
When we raised a customer complaint they have not responded and if we call the office they are responding very rudely.
The seal is broken and they took off the contents and then pasted and delivered the courier back.
The courier containted 185 $ us currency and it was stolen.
Kindly advice

My sister send courier from tirchi, tamilnadu to my place rajapalayam, tamilnadu. Tracking number trz[protected]. They didn't delivered to my address. But they said they delivered. When i called them they speak very rude. Please help me sir.

Professional courier rajapalayam number [protected]

I spoke to their agent, they didn't respect me. They spoke very rude. My number [protected]