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The Professional Couriers Complaints & Reviews

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Updated: May 4, 2026
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The Professional Couriers reviews & complaints page 116

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K
Krutika Trivedi
from Mumbai, Maharashtra
Aug 26, 2016
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Address: Thane, Maharashtra, 421202

Pathetic people and pathetic services by there dbl-dombivli branch people my courier of rakhi was given to them on 10th which was not yet deliverd and there people are waste not providing proper information on calls. And never received a phone properly my name is krutika. Please put better people to help customers. Will never courier from there again. Waste of money ant time
The Professional Couriers customer support has been notified about the posted complaint.
Aug 26, 2016
Updated by Krutika Trivedi
Do it wast
Aug 26, 2016
Updated by Krutika Trivedi
Fast
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    B
    Baseball
    from Kollam, Kerala
    Aug 26, 2016
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    At bharanikavu kollam denying to delivery my courier at ghss poruvazhi. They tells the addressee to come and collect from your centere. The attitude was very adament. The addressee is a teacher working with that school only. How she come and collect. Is this is the right way of courier service. Its very bad.. Pod no. Klm[protected]
    Dated 25/08/2016
    The Professional Couriers customer support has been notified about the posted complaint.
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      R
      Ranjan Agrawal, mumbai
      from Delhi, Delhi
      Aug 23, 2016
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      Address: Mumbai City, Maharashtra
      Website: www.tpcindia.com

      I sent rakhi on 5th august from govandi office to mathura. The address had the proper pin code.
      When i enquired on 13th, came to know that it was misrouted to moradabad.. (How..???). Moradabad center sent it to delhi for further forwarding. And after that it was not traceable from that day onwards till 18th (Rakhi). No one had a clue and they were just giving useless answers that madam you call customer service or call that office where you booked. The booking office saif, call customer service.
      Now, they have returned it back to mumbai (Why..? Who told them to return?)
      I have not yet received it.

      Now, rakhi is over and i have recovered from he incident, i can write about it.

      I am highly disappointed about the issue and the way it was handled. Learning for me that never use professional courier or expect the unprofessional way of dealing things.

      Major points:
      1. Even if it was misrouted, there was enough time to put it on proper path but there was a laid back approach by all the centres.
      2. Customer service does not answer calls
      3. The staff is not trained, they ask what is your issue, will ask for docket number and then will say 'ek minute' and transfer the call to another person. She will again ask the same questions and say 'ek minute' and then again transfer the call.
      4. No reply from head office, i was told within half an hour a reply would be given
      5. No co-ordination, each centre blames the other one.
      6. No proper information about their policies.
      7. Some one from head office asked me, ' where is mathura?' can't believe the people in courier company can be so ignorant.
      8. Booking office does not know that they can look up for a pin code on internet.. And help the customer if the pin code is not mentioned.
      9. One centre told me there is no electricity, nothing can be done for that day.. At 2:00 pm
      10. Customer services promise to call after 1 hour and they leave for home half day tp prepare for celebrations...

      I can go on and on about this issue.

      At this point of time, i want my courier to be returned and i need an explanation for non delivery.
      The Professional Couriers customer support has been notified about the posted complaint.
      Aug 23, 2016
      Updated by Ranjan Agrawal, mumbai
      Forgot to mention the docket number: KUR[protected]
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        R
        rajesh3125
        from Chennai, Tamil Nadu
        Aug 23, 2016
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        Address: 600056
        Website: www.tpcindia.com

        Hi all

        Myself sent a parcel via professional couriers on august 12, 2016 at around 1pm from chennai to trivandrum.

        Professional courier tracking number maa[protected].

        The weight of the parcel is 4.7 kgs at a good courier cost.

        The parcel was supposed to be in trivandrum by 18th august morning, or worst case 19th august morning.

        It has been 10 days since the supposed delivery day, yet the consignee have not received the parcel.

        Their tracking info showed parcel is on transit, but from there on to trivandrum.

        Still the parcel has not been delivered to trivandrum and we dont know where the parcel is and how to proceed further.

        They have carelessly handled the parcel and come to know parcel has been damaged from someone...

        Uneducated girls picking calls in the chennai and trivandrum offices who doesnt know how to talk with customers...

        They never track my courier in fact i only need to call on different no's and i am not getting any answers.

        For the regular customer they never have courtesy to call back again...

        Worst worst worst stupid service from professional couriers and we have never seen this type of service in my life.

        Reall *ing shame on this...

        Pls pls pls change the name of professional couriers first.. its not professional and its lethogical courier services.
        The Professional Couriers customer support has been notified about the posted complaint.
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          M
          meghasiva
          from Mumbai, Maharashtra
          Aug 22, 2016
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          Address: 560037
          Website: www.tpcindia.com

          The courier item was send to Trissur Kerala from Bangalore on 18th up on promise that it will definitely reach to the addressed person on 20th Saturday. I availed Pro Premium fto make sure that it reaches in time. The package was to some one in Qatar, and was addressed to a friend in Trichur who was travelling to Qatar on 22nd Monday. The Item only reached the main depot in Trichur on 22nd morning, by then my friend had boarded his flight. The loss worth delivering the parcel to Qatar by the Company it self. Whom shall contact for this, please guide me.
          The Professional Couriers customer support has been notified about the posted complaint.
          I'm from Coimbatore, sundarapuram branch the worst 20 days not received my last important documents courier. I'm calling the branch regularly but not picking G call at least one time. Worst ever
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            T
            Tarak Modi
            from Ahmedabad, Gujarat
            Aug 20, 2016
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            Address: Patna, Bihar, 800001
            Website: www.tpcindia.com

            I've booked a consignment on 11 august 2016 from mehsana (north gujarat) with 1.2 kgs to patna (patna city).
            On 13 august 2016 courier received at patna city.
            I can understand two days were on holiday i. e. 14 august (sunday) & 15 august (public holiday).
            After that still patna office does not deliver consignment even on 20 august 2016.

            I've called on contact no like customer care, area manager & regional manager (patna region) giving at website but no one is receiving the phone even corporate office at mumbai also.
            The Professional Couriers customer support has been notified about the posted complaint.
            I've booked a consignment on 22 august 2016 from TUNI to MUMBAI (Andheri east).
            On 24 august 2016 courier received at Mumbai vile-parle office in Mumbai city.

            After that still VPL SEP office does not deliver consignment even on 27 august 2016.

            I've called on contact no like customer care, area manager & regional manager (Mumbai region) giving at website but no one is receiving the phone even corporate office at mumbai
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              A
              aditya911
              from Mumbai, Maharashtra
              Aug 19, 2016
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              Address: New Delhi, Delhi, 110089
              Website: www.tpcindia.com

              My family sent me a parcel for eve of rakshabandhan via professional couriers, naraina industrial area, delhi on 16th august at around 1pm. Being it air way delivery with express charges, the parcel was supposed to be in pune by 17th august evening, or worst case 18th morning. Parcel has rakhi, sweets, dry fruits and other perishable item (The reason for opting airways medium for delivery).

              It has been two days since the supposed delivery day, yet i have not received the parcel. Their tracking info showed parcel in mumbai on 17th, but from there on to pune they have carelessly handled the consignment process.in reply to mail they have just given me info that it is in hinjewadi, pune which is of no use as the festival is already gone and sweets would have spoiled considering the state of parcel.
              The Professional Couriers customer support has been notified about the posted complaint.
              Its very bad courier service, its not showing any tracking details on websites and its has more than 6 days for courier but till now its not deliver to the address .
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                A
                avipayel
                from Bengaluru, Karnataka
                Aug 17, 2016
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                Address: Bangalore, Karnataka

                I had sent a courier on 8th aug and bu 9th aug it reached near the destination. It reached thr and is just not getting delivered. The customer care says call this number and ask them to send.. We cant do anything.. I still called them up and then the person on the other side says.. M outside will get back to u.. But this never happened. Being a customer, am i supposed to enquire everyday about my courier. These people are so not professional. I will make sure never to uae this service again.
                The Professional Couriers customer support has been notified about the posted complaint.
                Delayed delivery more than 6 days. More than 3 times received the goods very delay. I couldn't make other work related to the goods.. Please kindly notify the sender immediately and take solutions.

                Thank you
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                  J
                  Jatinnikki
                  from Mumbai, Maharashtra
                  Aug 16, 2016
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                  Website: Dnt knw

                  I m using dis courier service for running my small online bussiness from home.. Due to der name i opt for professional courier bt dis is the worst courier service i hav ever experienced.. Uneducated girls picking calls in the offices who dnt knw hw to talk with customers... Dey never track my courier in fact i only need to call on no. Dey keep on giving.. Der mobile no. Alwx busy as m der regular customer never hav courtesy to call back again... Sometimes courier lost sometimes der reply madam humko bhi nhi pata kidhar gaya courier... Plz u should stop giving dis service unless u dnt hav the capacity to run bussiness.. As i hav suffered so much of loss bcz o[censored]r courier service..
                  The Professional Couriers customer support has been notified about the posted complaint.
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                    C
                    chittranjan kumar 21
                    from Dehra Dun, Uttarakhand
                    Aug 13, 2016
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                    Address: Cuttack, Odisha, 753001
                    Website: the professional courier

                    Sir, i have done my parcel on 6 aug 2016 from dehradun to cuttack which track no is ddn[protected] it is recieve in cuttack office of courier service as per there tracker shows but they are not delivering it and even no response are shown from them.
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                      A
                      Arun1408
                      from Thiruvaiyaru, Tamil Nadu
                      Aug 11, 2016
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                      Address: Tiruvarur, Tamil Nadu, 610001
                      Website: Professional Courier

                      Consignment num:[maa[protected]]. Mob num:[protected]
                      Our nadar community leader and ex. Mla send some highly confidential and important parcel from chennai courier to thiruvarur courier... Courier reached 6.08.2016 (Sat) at thiruvarur office.. Sunday we have some important function the courier didn't delivered... It transferred to another area name (Lakshmangudi).. But our area under the control of thiruvarur, we give full address with mobile number but they are not intimate me.. Few days later 10.08.2016 the parcel again reached thiruvarur after they call and collect.. Our function is missed because of your late delivery... Please take any immediate action..
                      The Professional Couriers customer support has been notified about the posted complaint.
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                        A
                        adijayan
                        from Sivagiri, Tamil Nadu
                        Aug 9, 2016
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                        Address: Kasaragod, Kerala, 671315
                        Website: www.tpcindia.com

                        The parcel was arived on 5th august and i have spoke to the local office of professional courier on 8 and 9 ([protected]) and they informed me that they will not take the responsibility of delivering the goods at my customers door step.
                        Whoever wants the good, they have to go to their office and collect the parcel during office hours. I am not in position to visit them during the office hours due to my engagement
                        The Professional Couriers customer support has been notified about the posted complaint.
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                          S
                          Sandeeptvs24
                          from Mumbai, Maharashtra
                          Aug 9, 2016
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                          Address: Bangalore, Karnataka, 560032
                          Website: Professional couries

                          Hi team,

                          I am writing this mail regarding bad customer service. I purchased a new bike last month on 26th june. Showroom guys told that your bike insurance will be dispatch from professional couries. However i called this courier centre many time, they told its been dispatch our member will come & provide you. Later again i called they told some idiotic reason. Tracking no for my request blr[protected]. I called person called shivakumar from your agents.
                          The Professional Couriers customer support has been notified about the posted complaint.
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                            D
                            diwash123
                            from Chennai, Tamil Nadu
                            Aug 8, 2016
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                            Address: 600028
                            Website: www.tpcindia.com

                            Dear sir,
                            I wanted to send my consignment to kalimpong, but it is showing it reached in siliguri because of some reason my consignment is in same place after 3 days that is siliguri.

                            Sir it will take just 4 hrs to go to the kalimpong but my consignment is in the same place after 3 days. I don't know you are sending my consignment in which mode of transportation.

                            I hope you will do the needful.
                            The Professional Couriers customer support has been notified about the posted complaint.
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                              H
                              hiteshposhia
                              from Bengaluru, Karnataka
                              Aug 6, 2016
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                              Address: Mysore, Karnataka, 570022
                              Website: www.tpcindia.com

                              I have booked parcel on 22 July 2016 for mysore. consignment number AMD11020358. Tracking details shows that item reached mysore on 26 july. but website was not showing branch contact number or address. i registered complaint on 4th august 2016. i got complaint number CRM136086.
                              i sent mail to head office on 6th july 2016. but did not got any response from company.
                              The Professional Couriers customer support has been notified about the posted complaint.
                              Aug 06, 2016
                              Updated by hiteshposhia
                              I have booked parcel on 22 July 2016 for mysore. consignment number AMD11020358. Tracking details shows that item reached mysore on 26 july. but website was not showing branch contact number or address. i registered complaint on 4th august 2016. i got complaint number CRM136086.
                              i sent mail to head office on 6th August 2016. but did not got any response from company.
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                                D
                                Dillip1
                                Aug 2, 2016
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                                Address: 755003
                                Website: The professional courier

                                Sir i am from odisha jajpur district i order a divasco whey the courier man donot contact me and put the courier to return box when i enquired from bbsr they said they dispatch the courier to this man i call district courier man he said it was a mistake delay my product he denied to come my home but agree to his suitable place my still not delivered plz help me address of mine - at-bari po-baricuttack dist - jajpur pin 755003 my consignment no-del[protected]
                                The Professional Couriers customer support has been notified about the posted complaint.
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                                  nairrapl
                                  from Gurgaon, Haryana
                                  Aug 2, 2016
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                                  Address: Gurgaon, Haryana, 122018

                                  Packet pick up on 26 July 2016 from Ahmedabad and arrived at Gurgaon on 29th of July 2016 but same packet is helding in Gur4gaon office with the reason saying there is no delivery boy is available in gurgaon branch. It was informed by Mr. Gopal (cell no.[protected]). The documents are urgently required by our client at Gurgaon - ADM AGRO INDUSTRIES.

                                  Please look into the matter and arrange for immediate delivery of the document.

                                  Awaiting your reply
                                  The Professional Couriers customer support has been notified about the posted complaint.
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                                    kudva_ma
                                    from Hyderabad, Telangana
                                    Jul 28, 2016
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                                    Address: Hyderabad, Andhra Pradesh, 500072

                                    Booked a parcel containing valuable item from aart in stones, new delhi, on 18.06.2016 by air through professional courier.
                                    . tracking no: del[protected]. since then (even till today), their tracking shows that the parcel is under transit.
                                    • contacted their office at hyderabad on 25/06.16, 27/06/16 and on 28/06/16. they read the tracking result only.
                                    • sent mail to [protected]@gmai.com on28.06.2016. then sent mail to tpchyd.[protected]@gmail.com on the same day.
                                    • contacted their office at hyderabad on 29/06/16, mtz. maheswari informed that it has not reached. asked to send mail to hyd.[protected]@gmail.com
                                    • sent mail to hyd.[protected]@gmail.com on 29.06.16. he asked my contact details and i have sent the same to him.
                                    • sent reminders to [protected]@yahoo.in and to hyd.[protected]@gmail.com on 30.06.16.
                                    • sent reminders to [protected]@tpcindia.com, [protected]@tpcglobe.com, [protected]@tpcglobe.co.in, [protected]@tpcindia.com on 3.07.16.
                                    • on 4.7.16, mr. n. shyama mgr. qms ([protected]@tpcglobe.co.in) informed that the parcel is lost in transit by train.
                                    • on 7.06.16, mailed to [protected]@tpcindia.com, [protected]@tpcglobe.com, [protected]@tpcindia.com, delzo-csc. [protected]@tpcglobe.co.in – inquiring the reason for transporting it by train when it was booked by air and their next action.
                                    • mailed reminders to all the above on 9.07.16.
                                    • mailed reminders to all the above on 14.07.16, asking for compensation.
                                    • on 15.7.16, mr. piyush yadav replied that ‘the below load had been theft in transit from train the said matter is under investigation by railway authority as we get any update we will inform all the clients.
                                    • on 16.07.16, mr. piyush yadav replied that i have to contact delhi franchise for compensation.
                                    • on 20.06.16, mailed to mr. piyush yadav asking him the reason for railway transit and telling him that as per
                                    Their portal, the franchise has sent the parcel adding that he can’t ask me to contact them for compensation.
                                    • mailed reminders on 23.07.16 to [protected]@tpcglobe.co.in, [protected]@tpcglobe.co.in, [protected]@tpcglobe.com, [protected]@tpcglobe.co.in, repeating the above questions and asking for copy of their complaint to railways.
                                    Also informed that m/s. aart in stones have registered the complaint through franchise and complaint no:222 is allotted on 9.07.16. no progress on this complaint. requested for arranging compensation immediately.
                                    • forwarded the above mail to [protected]@tpcindia.com on 26.07.2016.
                                    The Professional Couriers customer support has been notified about the posted complaint.
                                    How careless / Irresponsible / Trust worthy The Professional Courier is?
                                    Booked a parcel containing valuable item from Aart in Stones, New Delhi, on 18.06.2016 by Air through Professional Courier.
                                    . Tracking No: DEL[protected]. Since then (even till today), their tracking shows that the parcel is under transit.
                                    • Contacted their office at Hyderabad on 25/06.16, 27/06/16 and on 28/06/16. They read the tracking result only.
                                    • Sent mail to [protected]@gmai.com on28.06.2016. Then sent mail to tpchyd.[protected]@gmail.com on the same day.
                                    • Contacted their office at Hyderabad on 29/06/16, Mtz. Maheswari informed that it has not reached. Asked to send mail to hyd.[protected]@gmail.com
                                    • Sent mail to hyd.[protected]@gmail.com on 29.06.16. He asked my contact details and I have sent the same to him.
                                    • Sent Reminders to [protected]@yahoo.in and to hyd.[protected]@gmail.com on 30.06.16.
                                    • Sent Reminders to [protected]@tpcindia.com, [protected]@tpcglobe.com, [protected]@tpcglobe.co.in, [protected]@tpcindia.com on 3.07.16.
                                    • On 4.7.16, Mr. N. Shyama Mgr. QMS ([protected]@tpcglobe.co.in) informed that the parcel is lost in Transit by TRAIN.
                                    • On 7.06.16, Mailed to [protected]@tpcindia.com, [protected]@tpcglobe.com, [protected]@tpcindia.com, delzo-csc.[protected]@tpcglobe.co.in – inquiring the reason for transporting it by TRAIN when it was booked By AIR and their next action.
                                    • Mailed Reminders to all the above on 9.07.16.
                                    • Mailed Reminders to all the above on 14.07.16, asking for compensation.
                                    • On 15.7.16, Mr. Piyush yadav replied that ‘The below load had been theft in transit from train the said matter is under investigation by railway authority as we get any update we will inform all the clients .
                                    • On 16.07.16, Mr. Piyush yadav replied that I have to contact Delhi Franchise for compensation.
                                    • On 20.06.16, mailed to Mr. Piyush yadav asking him the reason for Railway transit and telling him that as per
                                    their portal, the Franchise has sent the parcel adding that he can’t ask me to contact them for compensation.
                                    • Mailed reminders on 23.07.16 to [protected]@tpcglobe.co.in, [protected]@tpcglobe.co.in, [protected]@tpcglobe.com, [protected]@tpcglobe.co.in, repeating the above questions and asking for copy of their complaint to railways.
                                    Also informed that M/s. Aart in stones have registered the complaint through Franchise and complaint no:222 is allotted on 9.07.16. No Progress on this complaint. Requested for arranging compensation immediately.
                                    • Forwarded the above mail to [protected]@tpcindia.com on 26.07.2016.
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                                      Shahasan Noushad
                                      Jul 22, 2016
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                                      Address: 560066
                                      Website: www.tpcindia.com/Default.aspx

                                      Hi,

                                      I am shahasan noushad from whitefield. I am expecting a parcel from mysore to bangalore with the tracking details - mys18716265. It was delivered in mahadevpura warehouse but till date they have not delivered it to me. The response has been terrible. I am afraid they have lost the parcel which is worth rs5000 which has rain jackets, beard trimmer etc.

                                      They are not responding to any of my calls.

                                      Thanks and regards,
                                      Shahasan noushad
                                      The Professional Couriers customer support has been notified about the posted complaint.
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                                        Taruni10
                                        from Delhi, Delhi
                                        Jul 20, 2016
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                                        Address: Muzaffarnagar, Uttar Pradesh, 251001

                                        Muzaffarnagar area delivery branch is so slow. Whenever a courier reaches the branch its not delivered until 10-15 days... If we try to contact the dealer he always makes an excuse that he is short of delivery boys. He even tries to bargain the distance and offers to receive courier on the nearest possible spot to his office instead of delivering it at the actual shipping address... Omg the service is terrible
                                        The distributer is need to be checked
                                        The Professional Couriers customer support has been notified about the posted complaint.
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