Claimed

The Professional Couriers Complaints & Reviews

www.tpcindia.com

1

Updated: Feb 3, 2026

Complaints 2938

Resolved

426

Unresolved

2512

So far, so good. The Professional Couriers is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope The Professional Couriers will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to The Professional Couriers

Having problems with The Professional Couriers?

File a complaint and get it resolved by The Professional Couriers customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Postal & Delivery Services

The Professional Couriers

The Professional Couriers reviews & complaints page 116

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 600056

Website: www.tpcindia.com

Hi all

Myself sent a parcel via professional couriers on august 12, 2016 at around 1pm from chennai to trivandrum.

Professional courier tracking number maa[protected].

The weight of the parcel is 4.7 kgs at a good courier cost.

The parcel was supposed to be in trivandrum by 18th august morning, or worst case 19th august morning.

It has been 10 days since the supposed delivery day, yet the consignee have not received the parcel.

Their tracking info showed parcel is on transit, but from there on to trivandrum.

Still the parcel has not been delivered to trivandrum and we dont know where the parcel is and how to proceed further.

They have carelessly handled the parcel and come to know parcel has been damaged from someone...

Uneducated girls picking calls in the chennai and trivandrum offices who doesnt know how to talk with customers...

They never track my courier in fact i only need to call on different no's and i am not getting any answers.

For the regular customer they never have courtesy to call back again...

Worst worst worst stupid service from professional couriers and we have never seen this type of service in my life.

Reall *ing shame on this...

Pls pls pls change the name of professional couriers first.. its not professional and its lethogical courier services.

The Professional Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560037

Website: www.tpcindia.com

The courier item was send to Trissur Kerala from Bangalore on 18th up on promise that it will definitely reach to the addressed person on 20th Saturday. I availed Pro Premium fto make sure that it reaches in time. The package was to some one in Qatar, and was addressed to a friend in Trichur who was travelling to Qatar on 22nd Monday. The Item only reached the main depot in Trichur on 22nd morning, by then my friend had boarded his flight. The loss worth delivering the parcel to Qatar by the Company it self. Whom shall contact for this, please guide me.

The Professional Couriers customer support has been notified about the posted complaint.

View replies

S

sheik fahath

from Tirunelveli, Tamil Nadu

Aug 24, 2016

I'm from Coimbatore, sundarapuram branch the worst 20 days not received my last important documents courier. I'm calling the branch regularly but not picking G call at least one time. Worst ever

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: Patna, Bihar, 800001

Website: www.tpcindia.com

I've booked a consignment on 11 august 2016 from mehsana (north gujarat) with 1.2 kgs to patna (patna city).
On 13 august 2016 courier received at patna city.
I can understand two days were on holiday i. e. 14 august (sunday) & 15 august (public holiday).
After that still patna office does not deliver consignment even on 20 august 2016.

I've called on contact no like customer care, area manager & regional manager (patna region) giving at website but no one is receiving the phone even corporate office at mumbai also.

The Professional Couriers customer support has been notified about the posted complaint.

View replies

T

Teja1091

from Yarada, Andhra Pradesh

Aug 27, 2016

I've booked a consignment on 22 august 2016 from TUNI to MUMBAI (Andheri east).
On 24 august 2016 courier received at Mumbai vile-parle office in Mumbai city.

After that still VPL SEP office does not deliver consignment even on 27 august 2016.

I've called on contact no like customer care, area manager & regional manager (Mumbai region) giving at website but no one is receiving the phone even corporate office at mumbai

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110089

Website: www.tpcindia.com

My family sent me a parcel for eve of rakshabandhan via professional couriers, naraina industrial area, delhi on 16th august at around 1pm. Being it air way delivery with express charges, the parcel was supposed to be in pune by 17th august evening, or worst case 18th morning. Parcel has rakhi, sweets, dry fruits and other perishable item (The reason for opting airways medium for delivery).

It has been two days since the supposed delivery day, yet i have not received the parcel. Their tracking info showed parcel in mumbai on 17th, but from there on to pune they have carelessly handled the consignment process.in reply to mail they have just given me info that it is in hinjewadi, pune which is of no use as the festival is already gone and sweets would have spoiled considering the state of parcel.

The Professional Couriers customer support has been notified about the posted complaint.

View replies

A

a1n2s3h4u5

from Kolkata, West Bengal

Aug 22, 2016

Its very bad courier service, its not showing any tracking details on websites and its has more than 6 days for courier but till now its not deliver to the address .

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

I had sent a courier on 8th aug and bu 9th aug it reached near the destination. It reached thr and is just not getting delivered. The customer care says call this number and ask them to send.. We cant do anything.. I still called them up and then the person on the other side says.. M outside will get back to u.. But this never happened. Being a customer, am i supposed to enquire everyday about my courier. These people are so not professional. I will make sure never to uae this service again.

The Professional Couriers customer support has been notified about the posted complaint.

View replies

C

Catherine Xavier

from Chennai, Tamil Nadu

Aug 22, 2016

Delayed delivery more than 6 days. More than 3 times received the goods very delay. I couldn't make other work related to the goods.. Please kindly notify the sender immediately and take solutions.

Thank you

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: Dnt knw

I m using dis courier service for running my small online bussiness from home.. Due to der name i opt for professional courier bt dis is the worst courier service i hav ever experienced.. Uneducated girls picking calls in the offices who dnt knw hw to talk with customers... Dey never track my courier in fact i only need to call on no. Dey keep on giving.. Der mobile no. Alwx busy as m der regular customer never hav courtesy to call back again... Sometimes courier lost sometimes der reply madam humko bhi nhi pata kidhar gaya courier... Plz u should stop giving dis service unless u dnt hav the capacity to run bussiness.. As i hav suffered so much of loss bcz o[censored]r courier service..

The Professional Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Cuttack, Odisha, 753001

Website: the professional courier

Sir, i have done my parcel on 6 aug 2016 from dehradun to cuttack which track no is ddn[protected] it is recieve in cuttack office of courier service as per there tracker shows but they are not delivering it and even no response are shown from them.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Tiruvarur, Tamil Nadu, 610001

Website: Professional Courier

Consignment num:[maa[protected]]. Mob num:[protected]
Our nadar community leader and ex. Mla send some highly confidential and important parcel from chennai courier to thiruvarur courier... Courier reached 6.08.2016 (Sat) at thiruvarur office.. Sunday we have some important function the courier didn't delivered... It transferred to another area name (Lakshmangudi).. But our area under the control of thiruvarur, we give full address with mobile number but they are not intimate me.. Few days later 10.08.2016 the parcel again reached thiruvarur after they call and collect.. Our function is missed because of your late delivery... Please take any immediate action..

The Professional Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kasaragod, Kerala, 671315

Website: www.tpcindia.com

The parcel was arived on 5th august and i have spoke to the local office of professional courier on 8 and 9 ([protected]) and they informed me that they will not take the responsibility of delivering the goods at my customers door step.
Whoever wants the good, they have to go to their office and collect the parcel during office hours. I am not in position to visit them during the office hours due to my engagement

The Professional Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560032

Website: Professional couries

Hi team,

I am writing this mail regarding bad customer service. I purchased a new bike last month on 26th june. Showroom guys told that your bike insurance will be dispatch from professional couries. However i called this courier centre many time, they told its been dispatch our member will come & provide you. Later again i called they told some idiotic reason. Tracking no for my request blr[protected]. I called person called shivakumar from your agents.

The Professional Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600028

Website: www.tpcindia.com

Dear sir,
I wanted to send my consignment to kalimpong, but it is showing it reached in siliguri because of some reason my consignment is in same place after 3 days that is siliguri.

Sir it will take just 4 hrs to go to the kalimpong but my consignment is in the same place after 3 days. I don't know you are sending my consignment in which mode of transportation.

I hope you will do the needful.

The Professional Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mysore, Karnataka, 570022

Website: www.tpcindia.com

I have booked parcel on 22 July 2016 for mysore. consignment number AMD11020358. Tracking details shows that item reached mysore on 26 july. but website was not showing branch contact number or address. i registered complaint on 4th august 2016. i got complaint number CRM136086.
i sent mail to head office on 6th july 2016. but did not got any response from company.

The Professional Couriers customer support has been notified about the posted complaint.

Aug 06, 2016

Updated by hiteshposhia I have booked parcel on 22 July 2016 for mysore. consignment number AMD11020358. Tracking details shows that item reached mysore on 26 july. but website was not showing branch contact number or address. i registered complaint on 4th august 2016. i got complaint number CRM136086.
i sent mail to head office on 6th August 2016. but did not got any response from company.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 755003

Website: The professional courier

Sir i am from odisha jajpur district i order a divasco whey the courier man donot contact me and put the courier to return box when i enquired from bbsr they said they dispatch the courier to this man i call district courier man he said it was a mistake delay my product he denied to come my home but agree to his suitable place my still not delivered plz help me address of mine - at-bari po-baricuttack dist - jajpur pin 755003 my consignment no-del[protected]

The Professional Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 122018

Packet pick up on 26 July 2016 from Ahmedabad and arrived at Gurgaon on 29th of July 2016 but same packet is helding in Gur4gaon office with the reason saying there is no delivery boy is available in gurgaon branch. It was informed by Mr. Gopal (cell no.[protected]). The documents are urgently required by our client at Gurgaon - ADM AGRO INDUSTRIES.

Please look into the matter and arrange for immediate delivery of the document.

Awaiting your reply

The Professional Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500072

Booked a parcel containing valuable item from aart in stones, new delhi, on 18.06.2016 by air through professional courier.
. tracking no: del[protected]. since then (even till today), their tracking shows that the parcel is under transit.
• contacted their office at hyderabad on 25/06.16, 27/06/16 and on 28/06/16. they read the tracking result only.
• sent mail to [protected]@gmai.com on28.06.2016. then sent mail to tpchyd.[protected]@gmail.com on the same day.
• contacted their office at hyderabad on 29/06/16, mtz. maheswari informed that it has not reached. asked to send mail to hyd.[protected]@gmail.com
• sent mail to hyd.[protected]@gmail.com on 29.06.16. he asked my contact details and i have sent the same to him.
• sent reminders to [protected]@yahoo.in and to hyd.[protected]@gmail.com on 30.06.16.
• sent reminders to [protected]@tpcindia.com, [protected]@tpcglobe.com, [protected]@tpcglobe.co.in, [protected]@tpcindia.com on 3.07.16.
• on 4.7.16, mr. n. shyama mgr. qms ([protected]@tpcglobe.co.in) informed that the parcel is lost in transit by train.
• on 7.06.16, mailed to [protected]@tpcindia.com, [protected]@tpcglobe.com, [protected]@tpcindia.com, delzo-csc. [protected]@tpcglobe.co.in – inquiring the reason for transporting it by train when it was booked by air and their next action.
• mailed reminders to all the above on 9.07.16.
• mailed reminders to all the above on 14.07.16, asking for compensation.
• on 15.7.16, mr. piyush yadav replied that ‘the below load had been theft in transit from train the said matter is under investigation by railway authority as we get any update we will inform all the clients.
• on 16.07.16, mr. piyush yadav replied that i have to contact delhi franchise for compensation.
• on 20.06.16, mailed to mr. piyush yadav asking him the reason for railway transit and telling him that as per
Their portal, the franchise has sent the parcel adding that he can’t ask me to contact them for compensation.
• mailed reminders on 23.07.16 to [protected]@tpcglobe.co.in, [protected]@tpcglobe.co.in, [protected]@tpcglobe.com, [protected]@tpcglobe.co.in, repeating the above questions and asking for copy of their complaint to railways.
Also informed that m/s. aart in stones have registered the complaint through franchise and complaint no:222 is allotted on 9.07.16. no progress on this complaint. requested for arranging compensation immediately.
• forwarded the above mail to [protected]@tpcindia.com on 26.07.2016.

The Professional Couriers customer support has been notified about the posted complaint.

View replies

K

kudva_ma

from Hyderabad, Telangana

Aug 3, 2016

How careless / Irresponsible / Trust worthy The Professional Courier is?
Booked a parcel containing valuable item from Aart in Stones, New Delhi, on 18.06.2016 by Air through Professional Courier.
. Tracking No: DEL[protected]. Since then (even till today), their tracking shows that the parcel is under transit.
• Contacted their office at Hyderabad on 25/06.16, 27/06/16 and on 28/06/16. They read the tracking result only.
• Sent mail to [protected]@gmai.com on28.06.2016. Then sent mail to tpchyd.[protected]@gmail.com on the same day.
• Contacted their office at Hyderabad on 29/06/16, Mtz. Maheswari informed that it has not reached. Asked to send mail to hyd.[protected]@gmail.com
• Sent mail to hyd.[protected]@gmail.com on 29.06.16. He asked my contact details and I have sent the same to him.
• Sent Reminders to [protected]@yahoo.in and to hyd.[protected]@gmail.com on 30.06.16.
• Sent Reminders to [protected]@tpcindia.com, [protected]@tpcglobe.com, [protected]@tpcglobe.co.in, [protected]@tpcindia.com on 3.07.16.
• On 4.7.16, Mr. N. Shyama Mgr. QMS ([protected]@tpcglobe.co.in) informed that the parcel is lost in Transit by TRAIN.
• On 7.06.16, Mailed to [protected]@tpcindia.com, [protected]@tpcglobe.com, [protected]@tpcindia.com, delzo-csc.[protected]@tpcglobe.co.in – inquiring the reason for transporting it by TRAIN when it was booked By AIR and their next action.
• Mailed Reminders to all the above on 9.07.16.
• Mailed Reminders to all the above on 14.07.16, asking for compensation.
• On 15.7.16, Mr. Piyush yadav replied that ‘The below load had been theft in transit from train the said matter is under investigation by railway authority as we get any update we will inform all the clients .
• On 16.07.16, Mr. Piyush yadav replied that I have to contact Delhi Franchise for compensation.
• On 20.06.16, mailed to Mr. Piyush yadav asking him the reason for Railway transit and telling him that as per
their portal, the Franchise has sent the parcel adding that he can’t ask me to contact them for compensation.
• Mailed reminders on 23.07.16 to [protected]@tpcglobe.co.in, [protected]@tpcglobe.co.in, [protected]@tpcglobe.com, [protected]@tpcglobe.co.in, repeating the above questions and asking for copy of their complaint to railways.
Also informed that M/s. Aart in stones have registered the complaint through Franchise and complaint no:222 is allotted on 9.07.16. No Progress on this complaint. Requested for arranging compensation immediately.
• Forwarded the above mail to [protected]@tpcindia.com on 26.07.2016.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560066

Website: www.tpcindia.com/Default.aspx

Hi,

I am shahasan noushad from whitefield. I am expecting a parcel from mysore to bangalore with the tracking details - mys18716265. It was delivered in mahadevpura warehouse but till date they have not delivered it to me. The response has been terrible. I am afraid they have lost the parcel which is worth rs5000 which has rain jackets, beard trimmer etc.

They are not responding to any of my calls.

Thanks and regards,
Shahasan noushad

The Professional Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Muzaffarnagar, Uttar Pradesh, 251001

Muzaffarnagar area delivery branch is so slow. Whenever a courier reaches the branch its not delivered until 10-15 days... If we try to contact the dealer he always makes an excuse that he is short of delivery boys. He even tries to bargain the distance and offers to receive courier on the nearest possible spot to his office instead of delivering it at the actual shipping address... Omg the service is terrible
The distributer is need to be checked

The Professional Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560103

Parcel to be collected from their store
I had a really worst experience with the professional courier this time. I earlier used to send rakhis using this courier which used to reach as promised. But this time, I sent a parcel to Bangalore. I didn't take regular follow ups as i was confident that it will reach. But they broke my confidence. After 6 days I checked the status and found that the parcel was attempted for delivery and the door was locked. They didn't even bother to call up the receiver and didn't even bother to leave some note behind. So I called up the courier office on Thursday night and then the guy replied that the courier is with them and asked us to come and collect it otherwise they will send it back. As the receiver was an employee and couldn't manage to go by 6 PM, I asked them to wait for a day and that he will collect the parcel on Saturday. He agreed to it. We went on Saturday to him to find that he sent the parcel back and was being rude that it was all our fault.

After bargaining for a long time, he said he will try to get it back. So I waited for a day taking continuous follow ups. But in the tracking status I found that the parcel is heading to pune which was the origin. And I contacted the same guy, he said that he couldn't do much about it as the parcel is going back. So I contacted the customer care and then some how after a repeated follow up, I managed to send it back to the recipients nearest office. And its the same guy and now he refuses to deliver it asking us again to come and pick it up. As the receiver is an employee and his timings doesn't match with courier office timings, after requesting him a lot, he said he will deliver at the gate. I informed the watchman regarding the delivery. On the day of delivery, he calls me back and tells that the watchman is not ready to collect the parcel and he says he will send the parcel back to Pune. He added that they, the professional couriers usually don't call the customers while delivering and after a lot of argument, he delivered it at the gate and left cursing me. I think customer satisfaction is their least priority. And I suggest you guys to work on the same and avoid repeating such incidents further. PLease arrange for a call to customers or leave a note at the door which other courier services are offering.

The Professional Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500055

Website: Professional Courier

We are not able to get proper consignment status from 2 days whether it reached destination or not. Awb no. Maa[protected] dt.14.07.2016 booked from chennai to hyderabad. We are in very urgent need of that parcel.

Parcel is of our machinery spares. Our machine is under break down due to this. We did not get the information about our consignment still now.

The Professional Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 422004

Parcel tracking id del[protected], its ordered form amezon.com and seller was gauransh enterprise on and seller said it has been already dispatch on 25th june 2016 and reached to nasik on 8th july 2016 through the professional couriers at nasik location in tidke colony, i called up on the same the lady said its gone to dindori office, i asked why it has gone to dindori office she said its there area of work, then i called dindori office on 11th july 2016 number [protected] person named ayush said that parcel is with us but we dont deliver parcel in your area and said you will have to come to collect the product. today i. e.12th july 2016 i again called on [protected] mr. ayush said parcel is at tidke colony office and because of rain we cant deliver your parcel you have to come and collect the parcel at our office. my question is if i already paid for the product and gave detail address they why i am facing this problem.

Jan 21, 2018

Complaint marked as Resolved

The Professional Couriers customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines