The Professional Couriers Complaints & Reviews

Address: Kasaragod, Kerala, 671315

Website: www.tpcindia.com

The parcel was arived on 5th august and i have spoke to the local office of professional courier on 8 and 9 ([protected]) and they informed me that they will not take the responsibility of delivering the goods at my customers door step.
Whoever wants the good, they have to go to their office and collect the parcel during office hours. I am not in position to visit them during the office hours due to my engagement

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Address: Bangalore, Karnataka, 560032

Website: Professional couries

Hi team,

I am writing this mail regarding bad customer service. I purchased a new bike last month on 26th june. Showroom guys told that your bike insurance will be dispatch from professional couries. However i called this courier centre many time, they told its been dispatch our member will come & provide you. Later again i called they told some idiotic reason. Tracking no for my request blr[protected]. I called person called shivakumar from your agents.

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Address: 600028

Website: www.tpcindia.com

Dear sir,
I wanted to send my consignment to kalimpong, but it is showing it reached in siliguri because of some reason my consignment is in same place after 3 days that is siliguri.

Sir it will take just 4 hrs to go to the kalimpong but my consignment is in the same place after 3 days. I don't know you are sending my consignment in which mode of transportation.

I hope you will do the needful.

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Address: Mysore, Karnataka, 570022

Website: www.tpcindia.com

I have booked parcel on 22 July 2016 for mysore. consignment number AMD11020358. Tracking details shows that item reached mysore on 26 july. but website was not showing branch contact number or address. i registered complaint on 4th august 2016. i got complaint number CRM136086.
i sent mail to head office on 6th july 2016. but did not got any response from company.

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Aug 06, 2016

Updated by hiteshposhia I have booked parcel on 22 July 2016 for mysore. consignment number AMD11020358. Tracking details shows that item reached mysore on 26 july. but website was not showing branch contact number or address. i registered complaint on 4th august 2016. i got complaint number CRM136086.
i sent mail to head office on 6th August 2016. but did not got any response from company.

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Address: 755003

Website: The professional courier

Sir i am from odisha jajpur district i order a divasco whey the courier man donot contact me and put the courier to return box when i enquired from bbsr they said they dispatch the courier to this man i call district courier man he said it was a mistake delay my product he denied to come my home but agree to his suitable place my still not delivered plz help me address of mine - at-bari po-baricuttack dist - jajpur pin 755003 my consignment no-del[protected]

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Address: Gurgaon, Haryana, 122018

Packet pick up on 26 July 2016 from Ahmedabad and arrived at Gurgaon on 29th of July 2016 but same packet is helding in Gur4gaon office with the reason saying there is no delivery boy is available in gurgaon branch. It was informed by Mr. Gopal (cell no.[protected]). The documents are urgently required by our client at Gurgaon - ADM AGRO INDUSTRIES.

Please look into the matter and arrange for immediate delivery of the document.

Awaiting your reply

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Address: Hyderabad, Andhra Pradesh, 500072

Booked a parcel containing valuable item from aart in stones, new delhi, on 18.06.2016 by air through professional courier.
. tracking no: del[protected]. since then (even till today), their tracking shows that the parcel is under transit.
• contacted their office at hyderabad on 25/06.16, 27/06/16 and on 28/06/16. they read the tracking result only.
• sent mail to [protected]@gmai.com on28.06.2016. then sent mail to tpchyd.[protected]@gmail.com on the same day.
• contacted their office at hyderabad on 29/06/16, mtz. maheswari informed that it has not reached. asked to send mail to hyd.[protected]@gmail.com
• sent mail to hyd.[protected]@gmail.com on 29.06.16. he asked my contact details and i have sent the same to him.
• sent reminders to [protected]@yahoo.in and to hyd.[protected]@gmail.com on 30.06.16.
• sent reminders to [protected]@tpcindia.com, [protected]@tpcglobe.com, [protected]@tpcglobe.co.in, [protected]@tpcindia.com on 3.07.16.
• on 4.7.16, mr. n. shyama mgr. qms ([protected]@tpcglobe.co.in) informed that the parcel is lost in transit by train.
• on 7.06.16, mailed to [protected]@tpcindia.com, [protected]@tpcglobe.com, [protected]@tpcindia.com, delzo-csc. [protected]@tpcglobe.co.in – inquiring the reason for transporting it by train when it was booked by air and their next action.
• mailed reminders to all the above on 9.07.16.
• mailed reminders to all the above on 14.07.16, asking for compensation.
• on 15.7.16, mr. piyush yadav replied that ‘the below load had been theft in transit from train the said matter is under investigation by railway authority as we get any update we will inform all the clients.
• on 16.07.16, mr. piyush yadav replied that i have to contact delhi franchise for compensation.
• on 20.06.16, mailed to mr. piyush yadav asking him the reason for railway transit and telling him that as per
Their portal, the franchise has sent the parcel adding that he can’t ask me to contact them for compensation.
• mailed reminders on 23.07.16 to [protected]@tpcglobe.co.in, [protected]@tpcglobe.co.in, [protected]@tpcglobe.com, [protected]@tpcglobe.co.in, repeating the above questions and asking for copy of their complaint to railways.
Also informed that m/s. aart in stones have registered the complaint through franchise and complaint no:222 is allotted on 9.07.16. no progress on this complaint. requested for arranging compensation immediately.
• forwarded the above mail to [protected]@tpcindia.com on 26.07.2016.

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kudva_ma

from Hyderabad, Telangana

Aug 3, 2016

How careless / Irresponsible / Trust worthy The Professional Courier is?
Booked a parcel containing valuable item from Aart in Stones, New Delhi, on 18.06.2016 by Air through Professional Courier.
. Tracking No: DEL[protected]. Since then (even till today), their tracking shows that the parcel is under transit.
• Contacted their office at Hyderabad on 25/06.16, 27/06/16 and on 28/06/16. They read the tracking result only.
• Sent mail to [protected]@gmai.com on28.06.2016. Then sent mail to tpchyd.[protected]@gmail.com on the same day.
• Contacted their office at Hyderabad on 29/06/16, Mtz. Maheswari informed that it has not reached. Asked to send mail to hyd.[protected]@gmail.com
• Sent mail to hyd.[protected]@gmail.com on 29.06.16. He asked my contact details and I have sent the same to him.
• Sent Reminders to [protected]@yahoo.in and to hyd.[protected]@gmail.com on 30.06.16.
• Sent Reminders to [protected]@tpcindia.com, [protected]@tpcglobe.com, [protected]@tpcglobe.co.in, [protected]@tpcindia.com on 3.07.16.
• On 4.7.16, Mr. N. Shyama Mgr. QMS ([protected]@tpcglobe.co.in) informed that the parcel is lost in Transit by TRAIN.
• On 7.06.16, Mailed to [protected]@tpcindia.com, [protected]@tpcglobe.com, [protected]@tpcindia.com, delzo-csc.[protected]@tpcglobe.co.in – inquiring the reason for transporting it by TRAIN when it was booked By AIR and their next action.
• Mailed Reminders to all the above on 9.07.16.
• Mailed Reminders to all the above on 14.07.16, asking for compensation.
• On 15.7.16, Mr. Piyush yadav replied that ‘The below load had been theft in transit from train the said matter is under investigation by railway authority as we get any update we will inform all the clients .
• On 16.07.16, Mr. Piyush yadav replied that I have to contact Delhi Franchise for compensation.
• On 20.06.16, mailed to Mr. Piyush yadav asking him the reason for Railway transit and telling him that as per
their portal, the Franchise has sent the parcel adding that he can’t ask me to contact them for compensation.
• Mailed reminders on 23.07.16 to [protected]@tpcglobe.co.in, [protected]@tpcglobe.co.in, [protected]@tpcglobe.com, [protected]@tpcglobe.co.in, repeating the above questions and asking for copy of their complaint to railways.
Also informed that M/s. Aart in stones have registered the complaint through Franchise and complaint no:222 is allotted on 9.07.16. No Progress on this complaint. Requested for arranging compensation immediately.
• Forwarded the above mail to [protected]@tpcindia.com on 26.07.2016.

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Address: 560066

Website: www.tpcindia.com/Default.aspx

Hi,

I am shahasan noushad from whitefield. I am expecting a parcel from mysore to bangalore with the tracking details - mys18716265. It was delivered in mahadevpura warehouse but till date they have not delivered it to me. The response has been terrible. I am afraid they have lost the parcel which is worth rs5000 which has rain jackets, beard trimmer etc.

They are not responding to any of my calls.

Thanks and regards,
Shahasan noushad

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Address: Muzaffarnagar, Uttar Pradesh, 251001

Muzaffarnagar area delivery branch is so slow. Whenever a courier reaches the branch its not delivered until 10-15 days... If we try to contact the dealer he always makes an excuse that he is short of delivery boys. He even tries to bargain the distance and offers to receive courier on the nearest possible spot to his office instead of delivering it at the actual shipping address... Omg the service is terrible
The distributer is need to be checked

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Address: Bangalore, Karnataka, 560103

Parcel to be collected from their store
I had a really worst experience with the professional courier this time. I earlier used to send rakhis using this courier which used to reach as promised. But this time, I sent a parcel to Bangalore. I didn't take regular follow ups as i was confident that it will reach. But they broke my confidence. After 6 days I checked the status and found that the parcel was attempted for delivery and the door was locked. They didn't even bother to call up the receiver and didn't even bother to leave some note behind. So I called up the courier office on Thursday night and then the guy replied that the courier is with them and asked us to come and collect it otherwise they will send it back. As the receiver was an employee and couldn't manage to go by 6 PM, I asked them to wait for a day and that he will collect the parcel on Saturday. He agreed to it. We went on Saturday to him to find that he sent the parcel back and was being rude that it was all our fault.

After bargaining for a long time, he said he will try to get it back. So I waited for a day taking continuous follow ups. But in the tracking status I found that the parcel is heading to pune which was the origin. And I contacted the same guy, he said that he couldn't do much about it as the parcel is going back. So I contacted the customer care and then some how after a repeated follow up, I managed to send it back to the recipients nearest office. And its the same guy and now he refuses to deliver it asking us again to come and pick it up. As the receiver is an employee and his timings doesn't match with courier office timings, after requesting him a lot, he said he will deliver at the gate. I informed the watchman regarding the delivery. On the day of delivery, he calls me back and tells that the watchman is not ready to collect the parcel and he says he will send the parcel back to Pune. He added that they, the professional couriers usually don't call the customers while delivering and after a lot of argument, he delivered it at the gate and left cursing me. I think customer satisfaction is their least priority. And I suggest you guys to work on the same and avoid repeating such incidents further. PLease arrange for a call to customers or leave a note at the door which other courier services are offering.

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Address: Hyderabad, Andhra Pradesh, 500055

Website: Professional Courier

We are not able to get proper consignment status from 2 days whether it reached destination or not. Awb no. Maa[protected] dt.14.07.2016 booked from chennai to hyderabad. We are in very urgent need of that parcel.

Parcel is of our machinery spares. Our machine is under break down due to this. We did not get the information about our consignment still now.

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Address: 422004

Parcel tracking id del[protected], its ordered form amezon.com and seller was gauransh enterprise on and seller said it has been already dispatch on 25th june 2016 and reached to nasik on 8th july 2016 through the professional couriers at nasik location in tidke colony, i called up on the same the lady said its gone to dindori office, i asked why it has gone to dindori office she said its there area of work, then i called dindori office on 11th july 2016 number [protected] person named ayush said that parcel is with us but we dont deliver parcel in your area and said you will have to come to collect the product. today i. e.12th july 2016 i again called on [protected] mr. ayush said parcel is at tidke colony office and because of rain we cant deliver your parcel you have to come and collect the parcel at our office. my question is if i already paid for the product and gave detail address they why i am facing this problem.

Jan 21, 2018

Complaint marked as Resolved

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Address: New Delhi, Delhi, 110075

Website: www.tpcindia.com

Dear sir/ madam

I have shipped a courier on dated 25.06.2016 from delhi to Ghaziabad. But till now (in 16 days) it is not delivered. It is an urgent electronics item related to metro train maintenance and it is required to deliver urgently. I have called many times at your customer care number but satisfactory answer is not given by your executive. So kindly look into the matter and let me know what is the status of my shipment.
Urgent action is requested.

Regards,
Ankur kumar
Mob.- [protected]
Shipment no. - DEL[protected]

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Address: Dharwad, Karnataka, 580005

Website: hop No.8.9.10, Krishna Plaza, Vijaya Road, Dharwad - 580001, Behind Vaishali Lodge (Map)

Sir,
The consignment no bu1oo9633 dated[protected] containing four sarees were dispatched through professional courier service from doddaballapur to dharwad. The consignment weighed 2.250kg. On opening the consignment, two sarees (Yellow and sea green coloured ones) were missing out of four sarees and the weight was1.51kgs. On enquiring at doddaballapur office. They said they would trace but in vain. Repeated requests were made through emails addressed to [protected]@tpcblr.In (Head office of the professional couriers) to kindly trace the missing items to retain credibility of their services whom we have been trusting since ages. None of them, neither the doddaballapur branch (Naveen: phone no [protected]) nor the ro office staff (Machayya phone no :[protected] are co operating please help me out. From 4th july iam communicating with them, they go on passing the buck but no solution. Kindly give justice.

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Address: 560066

This has reference to my complaint to you regarding refund of cancellation. IRCTC has given a vogue reply for replys shake. As per their instruction I contacted railway counters who denied how can we pay?? you will contact customer care who can refund by electronic transfer.

I don't know how to solve this problem.. Customer care never attends the phone and I sent several reminders daily, but no response. Pl hel p me.

Dear Customer,

Kindly note that if the ticket is booked through online then please send us the user id with IRCTC/date of booking/date of journey/transaction id to assist to you better and if the ticket is purchased from any railway reservation counter then please contact to the railway reservation counter regarding the information/help.

Thanks & Regards
Anuj Kumar
Customer Care
[protected]@irctc.co.in
Ph[protected]/23340000
www.irctc.co.in[#7194232]

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Nov 28, 2017

Pradhap singh's response I booked a parcel at Bangalore 24th Nov. It not despatched from Bangalore till now. It is very urgent. I very much upset your bad service.

AWB NO - BLR[protected]

Bangalore to paramakudi.

When i receive that parcel?

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Pradhap singh

from Hosur, Tamil Nadu

Dec 4, 2017

I booked a parcel at Bangalore 24th Nov. It not despatched from Bangalore till now. It is very urgent. I very much upset your bad service.

AWB NO - BLR[protected]

Bangalore to paramakudi.

When i receive that parcel?

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P

Pandiyaraj .R

from Nattam, Tamil Nadu

Dec 4, 2017

I send a cell phone through Professional Couriers from Bodinayakanur to Talikot, Muddebihal. I was simply given a receipt. But the tracking ID was not given. I need the tracking id of my parcel. From address is pandiyaraj assistant professor Bodinayakanur.
To address R Krishnan, talikot.

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Address: 560037

The service of professional courier is very bad. They are not delivering the courier in proper place. For me the courier guy deliver my item in wrong place. Now they are not listing me. Planing to file a consumer case against then for my courier consignment:39735684.

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A

ajisaho

from Delhi, Delhi

Jul 10, 2016

39735684

The Service of Professional courier is very bad. They are not delivering the courier in proper place. For me the courier guy deliver my item in Wrong place. Now they are not listing me. Planing to file a consumer case against then for my courier Consignment:39735684.

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Address: 411028

Website: www.tpcindia.com

I have been couriered my icici lombard two wheeler policy by icici on 21st june 2016. however, i have not yet received it. the consignment id is vpl[protected]. tracking with this id on profession courier's website http://www.tpcindia.com/ always display status as "dispatched to pune city". upon contacting their vile parle mumbai office ([protected]), they reject the responsibility saying that they have dispatched the courier and i have to contact pune office. after contacting pune office ([protected]) they are saying that it has not yet received to them and i should contact mumbai office again. i dropped a complaint to their customer care, after few email communications with them, they have also stopped replying now. the courier is important to me as it contains original papers of insurance. whatever may be the importance level of my courier, but if courier is sent then it is the sole responsibility of a courier company to handover it within stipulated time period.

Please help me resolve this matter.

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S

Swapnil Gujarathi

from Nagar, Rajasthan

Jul 8, 2016

Attached a screenshot of tracking status of courier

Not received my consignment - Comment #2493746 - Image #0

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S

Swapnil Gujarathi

from Nagar, Rajasthan

Jul 19, 2016

I have not yet received any response on this yet. May I know how far it has been progressed ?

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Address: Mumbai City, Maharashtra, 641601

I send courier through professional courier on 4th july 2016 to bangalore. Normally it should reach by any courier or postage on next day, but till 7th july the packet is not received at the destination. I booked it from tirupur, booking nomber trp 6613974, when i contacted them several times, they said they will be delivering it by 7th evening itself. Around 7.30pm again contacted them they said it is a holiday in bangalore, imagine from afternoon trying to find out a courier and by late evening some one say it is a holiday!!. At last they agree to take my complaint and not so sure about whether it will be delivered tomorrow also. This is the second time it is happening with professional courier. Once an important medical prescription send from ettumanoor in kerala to tirupur took 7 days!!! I contacted till bombay office of professional courier to find it. What a professionalism they keep.

I also tried to raise a complaint through their web site on both times, but it is really cheating people, once you enter your complaint it never moves to next level at all. Try it.

If any one wants to send important documents please do not use professional courier, look something like blue dart etc when you send courier next time at least some will answer your call.

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Address: Mumbai City, Maharashtra, 400060

Hi,

My parcel is laying at jogeshwari since 2nd july and not delivered.
Let me know why there is a delayed.

Also after several follow up with kurla office they failed to provide me the reason for delayed.

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Address: New Delhi, Delhi, 500023

Website: www.tpc.india.com

Sir my parcel was dispatched on 30th june i dint receive it yet.its really an emergency . its important that i receive tommorrow or ill face a great loss. my consighnment number is DEL[protected] . I tried tracking my parcel but there are no updates regarding it. it has to be delivered from delhi to hyderabad.my phone number is [protected].i request you to send me the branch where my parcel is now and also the day when ill receive. thank you
arjumand fatima .

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The Professional Couriers Complaints & Reviews

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The Professional Couriers reviews & complaints page 116

Refuse to deliver to the door step

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Very bad customer service

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Consignment delivery not in time

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Item is not delivered even after 15 days

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Delay my courier

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Non delivery of document airway bill no. amd11084182

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50 days are over, still by air parcel is not received

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Delay in delivering parcel and possibly loss of item

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Complaining about distributor

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Least concerned about customer satisfaction.

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Consignment status

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Product not delivered

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Regarding non delivery of shipment no. del510894620

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Missing sarees sent through courier from doddaballapur to dharwad

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non-delivery of document

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Not delivering my courier for the consignment:39735684

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Not received my consignment

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Non-delivery of courier on time

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Parcel not received docket no kur221764728 complaint no crm132469

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Delay in delivering my parcel

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