The Professional Couriers Complaints & Reviews

I had a very bad experience with Proffessioanl Couries located at Chalakudy, Kerala . The Staff was so reluctant and denied to take my job application which I had to forward to a public sector organisation at Cochin which is hardly 45-50 kms from chalakudy. The reason they quoted that phone number of the recipient was not mentioned on the envelope. It quite known that none of the PSUs will mention their phone number on job advertisment. The point I want to make is the way of conversation made by the personnel over the counter which lacked respect to the customer. The man sitting inside was literaly screaming at the lady sitting at the counter not to accept the courier stating that the last date of the application is after 2 days and they are not confident that the same will be delivered in two days ( remember the destination is only 45- 50 kms away from courier outlet and it is in MG road, Cochin, the most accessible and highly commercial region at Cochin City). Mind that business will start going down from the moment you think that you are more than the customer.

Dear Sir/ Madam, I Dr.Rajaramakrishna was expecting my parcel through professional courier from Kolar to Bangalore. Here is the details of courier. Courier No : KLR305128 which was couriered on 3rd march 2015 and it was dispatched to the destination on 4th and on the same day the courier was taken charge to home deliver. But the courier was not delivered in time until 6th of friday evening 5:45pm. Which was delivered on request to the deliver boy (Manjunath) and yelahanka branch professional courier office guy (Mr. Manjunath) who also informed saying that he wont deliver so far unless he is coming towards the place and customer has to come to him to take the parcel. I expect to resolve the issue and solve it to make future hazzle free service. Thank you

Way bill Date: 27-Feb-15 Still my courier not reached to location or destination point.' From past 2 days I was taking follow up with Surat team every time they giving wrong commitment On 2-March told courier will delivered tomorrow, and 3rd when I told to transfer call to manger one lady was telling me there is manager not available and when I ask for mobile number she saying he is not using mobile and she has cut my call. Before that she was saying they are unable to trace courier. Next time when I called lady operator is not replying. I think you people need to see in your customer care people behavior. Apart from this in courier there was Personal original document is there and in case if courier is lost I will case file in consumer court and both side Bangalore and Surat team. Look in this matter as soon as possible. Courier is urgent for me and you people has to feel sham charges is more and service is worst then postal department Today on evening 5 o'clock 4th they found parcel in Ring road only and not ready to delivered because of kamrej is not in city and told me to collect. And simply dropped call telling courier will be delivered after 2 days. i want you ask one question are you taking money for this kind of services????? Fully fraud and lie people seating in surat branch. dixit.[protected]@rediffmail.com

i had booked a consignment from Vasai to Srinagar by AIR on 24th Feb 2015 vide docket no. VPL[protected] dt. 24th feb 2015. today is 4th march and the consignment has not yet been delivered. the consignment was swine flu protection and was on priority basis. this was informed to them and a label was put on all the boxes of consignment. they charged me INR 38000 for air booking and promised a delivery of 3 to 4 days. infact their website says a delivery period of 48 hours by AIR. inspite of several mails they have kust been ignoring my complaint. they have clearly been cheating their customers. inspite of charging such high amount the delivery is not yet done. this the worst company ive ever dealt with. they are ignorant about the severity of swine flu in J&K. i want a complete refund of my money and an apology letter from them.

The courier company charged me a hefty amount of Rs 400 for urgent delivery of books. I sent them on 12th feb and they promised me if I pay that much heavy amount the courier will reach by 15th morning to Amritsar. It's 21st Feb now and till date the courier Is clueless. Their site shows IN TRANSIT when actually the courier has reached Amritsar office. No one in their office is picking up the phone.PATHETIC SERVICE.PATHETIC COURIER EXPERIENCE

VNB2343807 The above courier had sent on[protected] to Bangalore to the below address Nirmalin Vasanth Bangalore 560024 Till now i have not received my courier and if i call to your people no proper response. They are telling we have not received but i have the screen shot of the staus on their webpage saying that the courier reached to the location Please take action on this immediately and i want my courier with in a day or 2. Regards Nirmalin Vasanth

i have received a courier from the profesional courier porur branch on 10.02.2015. during the time of delivery they called me for address conformation. but i cutted the cal as i was in a meeting. when i called tthem back after the meeting. the delivery person was talking in such an indescent manner. when i gave the complaint to theoffice he was also talking in an indescent manner.

My uncle send a courier . i told my friend to collect the parcel and my friend is lady, your courier guy RAJU called my friend and talked in very rude manner. and when she was guiding your guy to come to address, he said i cannot come there. the road to my place is fine, and in proper condition and even truck can come properly . but he was early 50 guy and i think he drive auto . and then you guy said come to this place and collect it and my friend called me and explained me the whole situation and i thought i will explain him not to talk like this to ladies as a general suggestion and i went to collect the parcel, ya he was COMPLETELY DRUNK and i asked him not to talk like this. he started shouting me on my face - " i didnot do anything like u are saying, your friend is wrong. I have all calls recorded on my mobile. If courier company want I can send you Consider this as COMPLAINT and i dont want any apologize mail. If you can not take any action. that thing i will get to know. And i pretty sure i can file harassment case on your company and even on that guy. and i really mean it [protected][protected][protected][protected][protected][protected] I never got any response from THE PROFESSIONAL COURIERS Sid

i sent courier in PRO premium format from chennai pallavaram to bangalore whitefield...the staffs in pallavaram told me that they will deliver it in 24 hours...And according to track no. they dispatched the courier to bangalore whitefield office but the bangalore whitefield courier is telling its not yet reached...but we seen in the site its dispatched morning itself...but they telling not yet received... BANGALORE WHITEFIELD PROFFESSIONAL...

I sent a courier, 10 days before, through THE PROFESSIONAL Courier. The booking person booked, after calculating weight, addressed to "Wavandal (PO), khalapur (TK), Raigad(DT), Maharastra (ST)." The booking amount is Rs.160. I confirmed over phone that The parcel did not received. The Booking No is : 258385 Then I asked the TPC (The PROFESSIONAL Courier) sankarankovil on 29.01.2015 Eve 3.30. They answered that they will reply after enquired at Chennai. Next day they (sankarankovil TPC) replied that The parcel was returned to chennai due to the reason of NOT SERVICING AREA. It will be returned to U on Monday (2.2.2015). I questioned why are u taking & Charging parcels to the UNSERVICABLE AREA. While entering the address can't u tell - this is not in the service area. Also I told that Refund My amount. Because this is not my mistake. But they told me that Amount will not be refunded in any case and U would asked about the service area to booking person. Ask the person who entered. Is This PROFESSIONAL? I confused about PROFESSIONAL!

One envelop was posted from kerala to odisha by me dt[protected]. I can't get till the date that material.The track no is acl119975 and not responding the costumer care centre.Allready 16 days over and it is an emergency document for me, so i choose the courier service .Please action agaist the professional courier.

My Courier was not delivered and status show as No Service Area. This is very important for me to reach before 27 Jan 2014. I would like to know when it will be delivered to me and why it showing as Dispatched backed to BLR. If my address in Ghaziabad is not in your service area, then on very First Place, why you booked and accepted the courier at Bangalore. Second, Don't you guys have any courtesy towards customer to give a call once their Courier is received and you are not able to delivered. Also tried reaching you on Phone as below but no one is picking them. Phone No. :[protected]/4119662 | Mobile No : [protected] | [protected] Need help for yours on this matters. Way No. BLR[protected]

A parcel send to me through Profession Courier Services, on 13th Jan 2015 from Nellore was dispatched at destination a week later on 16th Jan 2015 and was not delivered to me and abandoned it in storage. I went and collected it by myself on 20th Jan 2015. After taking the parcel to home found that it was ruined completely by rodents and all the stuff inside, which includes 599rs t-shirt and few medicines worth 250rs were completely damaged. When went and asked for explanation in the Profession Courier Services outlet, the in-charge there was rude and impolitely asked to lodge a complaint. Profession Courier Services outlet address: Whitefiled, ITPL Back gate road, opposite to HCL

I was supposed to get my courier 3 days back.one person from the courier office had called me(14th jan 2015 around 10.30AM from Prarthana School area branch-Bangalore. professional courier) to confirm the address and I told him the address where to come and he told he would be there in 5 mins.he had not come till afternoon and when i called him to check they told hat address is not in their area and they sent to Banashankari 2nd stage branch and will be delivered in 2 hours.Again i called them to check they gave Banashankari Branch number and they told they have not received any thing like that.again i called to prarthana school branch, they told they will check with other branch and let me know but i didnt gent any reply.Again i called them to check they gave the delivery boy number.i contacted him and he told he would be coming in 5 mins. he never came.i got irritated and i directly went to the courrier office at around 4.30pm today i.e 16th jan 2015 and then he had send the boy to prarthana school branch to collect it. finally the delivery boy came to deliver and started arguing with me that the address given is not the proper address.the courier i got is actually from the bank.that is ATM Pin.when i open to check it was already opened and they stapled and gave to me.i tried to call them to check and they didnt recieve my call.and they didnt even take my signature when they delivered it.their office number is[protected]professional

Before sending the documents I had confirmed with the firm whether they send it to the captioned address, only on the confirmation I had sent documents through courier on 6th of Jan 2014, tracking id Pro1821885 from Mumbai to Sultanpur. However the documents have not yet reached. I am following up with your customer care executive Mr Sanjay Yadav(Phone No.-[protected]), he is not been able to trace my documents nor is he receiving my calls. The documents are very important. I need to know the status of my documents urgently. Misplacement of the documents.I had to submit the documents on friday, 9th of Jan delay of the document has caused me a huge trouble. I have missed the deadline.

we Life Line Clinical Lab, Hosur - 635109.Tamilnadu, Sending Medical Laboratory specimens through " The Professional Couriers" regularly for the past 15years. Regret to bring to your notice that the consignment(Specimen of Hysterectomy patient's uterus for hysto-pathological examination) sent on 07/12/2014, have not yet delivered. This had been complained to the Local Office Verbally on Saturday that is 13/12/2014 itself. The Consignment has not yet traced out. At the same time your Local office bearers does not respond properly. Our Client(Patient o[censored]s) has warned us that they will go to take consumer action. Please do the needful immediately.

My College has send me a document through professional courier from nagercoil to kottarakara. On monday[protected] I have got a call from professional couriers kottarakara that the package is available and I have to collect it directly from the office and they don't have home delivery in my area. When I enquired about this matter in the regional office of Professional couriers they said kottarakara branch has home delivery services in limited areas, but they said they don't know which are the areas. then they gave me a number. I called in that number told him the same complaint, he gave me a mail ID and send mail regarding my complaint. Till now I haven't received any information from that officer. I tried to call him many times and he is not attending the calls thereafter.

I have sent a courier on Oct 20 2014 from Bhopal to Bhubaneswar. But the shipment is still on transit from DElhi to BBS for about 2 months and it is still on transit as you can see it here tpcindia.com/tracking.aspx?id=BHO366236 They have actually stolen and not interested in taking responsibility about it. What courier company does that. When the regional office in Bhubaneswar was contacted they said to contact Bhopal and Bhopal is contacted they said to contact Bhubaneswar. What type of game. Nobody has a clue about anything. The staff are simply dumb and uneducated people. companies like this should be banned to exist. If you call their customer care they simply will ignore not respond to your call. They are extremely unprofessional. I sincerely request everybody to never ever use Professional courier. Smruti Ranjan Behera [protected]

I booked one medicine parcel on 25/11/2014 from Thanjvur to Banglaore, Till date (04/12/2014) they have not properly tell about the state of the parcel, After made many calls, today they said the parcel returned with non locating the mail address, I need judicial remedy for this type of non response with our cost.

I had sent a letter by courier from Kolhapur to Dombivili on 6/11/14 by Professional Courier vide KHR896017. This courier was delayed beyond reason and finally on 13/11 - I personally went to the Courier office in Thakurli and took delivery of the letter and gave it to the recipient. Why it takes 7 days for a courier to reach from Kolhapur to Dombivili sans logic and Courier company has not given any reason for this delay. I have sent them a written complaint by email on 14/11 and despite several reminders have not recd. any information in the last 15 days. Want to take legal action against the Courier.