The Professional Couriers Complaints & Reviews

Yet Not received pan card I don't understand why there is so much delay wen it has already reached in vapi location.

AWB VPL[protected]

Sir.
tumkur. karnataka se secundrabad ki liye 30.11.20 ko parshal dala gya tha. jo aaj 8.12.20 ko be nhi aaya hai or office me koi call be nhi utha rehai hai
ey kiya sereves hai sir.. mene office ki number be dali photo me or parshal bill ki be photo .
my number [protected]

My consignment number is MAA[protected], booked on 04 Dec 2020. The item is shipped from Chennai for my place of residence at Arakkonam, which is 80 km away.
The item is yet to be delivered to me. Additionally, on contacting your office at Arakonnam, the manager Mr Humsa said that the item was in his custody but I’d have to come and collect it. It is not understood why the item is not being delivered at the address provided. Moreover, the manner in which he spoke was very rude and impolite. I tried calling the customer care provided[protected] which was never attended to. I then called the Chennai regional office[protected] where I spoke to Ms Maheswari who blantantly refused to take any responsibility and told me to speak to the office from where the courier was booked. Thereafter I spoke to the Kilpauk branch[protected] where Ms Shanthi was again of no help. I was thereafter given the contact number of Mr Murali ([protected]) who as per her was the manager of the Kilpauk branch. As in all the previous instances he too has been of no assistance to my cause.
The following issues are germane:
1. Why isn’t anyone taking responsibility or ownership and trying to assist me in solving the problem and have the item delivered to me? This speaks poorly of the kind of organisation you are running.
2. The item is still not delivered. It is not understood how it takes more than 4 days for an item to be delivered to an address which is just 80 km apart. Why must I go and collect the item from the office when it is supposed to be delivered at the address provided?
3. This is not my first complaint against Mr Humsa for impolite and arrogant behaviour. Why is there no action being taken against such personnel?

I am expecting a reply from your end soon, failing which I will be forced to share this horrific experience on social media, in addition to filing a complaint in the consumer court and other action as deemed necessary by my legal council.

I booked a courier from Gurgaon to Bangalore on 27th of nov, and got the product delivereed on dec 7. But the item induction inside that is completely broken, I tried contacting customer care but they are saying they are not responsible for the product. Please resolve this case

Since 7 days within Kolkata

Courier booked from tirupur on 30th november 2020. So far not given delivery.
TRP7849228
.
After enquiry they told today may deliver. Why such a delay happened. There is no information from your office.

What system you are maintained. Due to urgency only we utilised courier service. Such important courier getting delayed.

Courier done on on 25/11/ 2020 to delhi from mandya. Reached new delhi on 29/ 11/20, 4 days over it has not yt reached the destination. I want to knw why thre is so much delay wen it has already reached delhi and the status showing as out for delivery since 2 days.???

Hi, This is my consignment id : CKL316778. and it is missing from around 10th November 2020. It was supposed to deliver by 10 November, but it did not. After the checking status, it is showing me it is still in pune. I tried to enquire about it. they have no clue where the package is. I have even raised complaint for the same. But no contacted me. It is missing.

Professional Courier Consignment tracking# KUR[protected], received on 16th november 2020. Item worth (Silk Fabric of 5.5 metres) Rs.4000 missing from the package and a coin sized hole was there on the package before opening it. enquired with the delivery person about the same, but there was no response. I am very disappointed with the unreliable service, items missing from the package are not at all acceptable. unable to register a complaint...

I order jewellery set to this address
Landmark-Ramlinga complex
Area-Satyanarayanapeta
Town-Guntakal
District-Anantapur
State-AP
Pincode-515801

Parcel came to the near by branch with damage and empty box the courier man after seeing that empty box he called customer and whatsApp the pic.
Please give solution for this issue already too late customer feeling so sad of it

Always ignore to deliver products at doorstep; always write down lies as "consignee is not available in call"...without response. ...so from 6 months I'm facing this problem. ..solve this problem. Try to behave politely with customer.

Booked on September 16th not yet Delivered.
Consignment number is DEL52539131

I have booked a parcel from guntur to sangli(Maharashtra). But still the parcel is not deliver to the address. And on online tracking on their website..its not showing anything after 15/nov/2020. No one is picking up the call...infact the no of branch office of sangli is not reachable all the time..and the another no is a mobile no [protected]...the person on this number is very rude all the time...firstly he never pick the call of anyone..almost after 50-60 calls in a day a single call attended and said product is in hub it will deliver today...and after 5 mins the number is switched off...pathetic service, unprofessional staff...i have never ever seen such a pathetic courier service in my life...guys dnt book any parcel from this courier service. My parcel is lost somewhere and these guys are not even replying...😡😡

My brother sent a small parcel only 50 grams from Thanjavor no TNJ 6989108 to my address Chennimalai fire station erode d.t. Tamilnadu..
21/11/2020 today a person contact me at mobile and ask to come to professional courier office to collect the parcel. I told them to deliver the parcel to my address only 2 km from courier office. But they did not accept my obligations..

POD no : EDQ23147325 .I have sent this parcel from Erode to Delhi on 13 Nov 2020. Parcel reached Delhi on 16 Nov 2020. But parcel not delivered yet. I have made a numerous phone call to tpc customer care many times. But no response.very worst. I need my parcel back. I will go to consumer court with booking slip.

This is to complaint about the unprofessional and unethical attitude of your Tripunithura Branch.
I have a new subscription for the magazine Bhavans Journal.
The Circulation Manager, Bharatiya Vidya Bhavan, Kulapati K. M. Munshi Marg, Mumbai – 400 007 had booked a consignment addressed to me vide Professional Courier No.: VPL[protected] on 13.10.20.
On 21.10.2020 @ 11:58 Hrs. the Professional Couriers called me, from their mobile No. [protected]. (Missed call) This
Same day @ 12:27 Hrs. I called them back at same mobile No., talked. They wanted to know about my address. I informed them about directions to my address. They informed that the delivery man would call back for directions.
On 22.10.2020 @ 09:38 Hrs. they called me back and asked me to collect from their Office, which I declined. I told them that they are to deliver it to my address as is done by all other Courier Services. When they told that I should collect it from their office, I informed that I have no information or message from anybody about any consignment addressed to me, C/O. their Office.
As far as I know, counter delivery is for out station localities, or non delivery areas specially mentioned. My address is well within the Tripunithura Municipality, and is very close to the Main Road LEADING to Cochin Refinery and Fact and other industrial establishments, who are regularly serviced by Major Courier Services. Also it is close to the Irimpanam Post Office.
It is common knowledge that you subscribe to a magazine so that you need not go out to buy a copy, it is home delivered. Also as an elderly man, (73 years) I am advised not to stir out of my house unnecessarily by the State health authorities.
By sticking a " Party Refused" sticker, this ### of a service provider sent back the consignment to Mumbai.
The Circulation Manager sent it back to me by India Post, on 12th and I received on 16th of this month.
It is these Courier Services operators, without any Professional and Business integrity and ethics, they have the audacity or gumption to stick a label “Party Refused”, and return without delivering. Also in these relaxed periods of Covid restrictions, when all other courier services have resorted to contactless home delivery, some of these above mentioned category resort to such gimmicks and find solace under the pretext of Covid scare.

I strongly oppose the irrational behaviour of this operator and request you, the Head Office to take action against him.
Thanking you,
Best regards,

We have booked one parcel from Professional courier Malleswaram to Varthur Road on[protected] vide number BLR[protected] from Professional courier office Margaso road Malleswaram branch

We have contacting Mr.Mahesh ph no [protected] but till today they have not delivered .

It is a very important parcel which needed to be submit to Bank.

Please help in this regard

5days old document still delivery pending by unprofessional courier. I called 50 numbers to get that parcel but nothing happened. Registered complaint, sent emails, called customer care several times but nothing happened.
Way #HRD31400605

I would like to make a complaint about the Way no : VPL[protected]

The Courier was dispatched on 06/11/2020 on Nagapattinam (NGT) but still not received at my end.

I booked one consignment on 2nd Nov from Satna -485001 (MP) to Hyderabad (500032) with POD NO JLR50138566 but till date document not yet delivered. Those are my life saving documents. I have tried every contact number, every mail id to communicate with them but no one cares to respond.The local vendor (Track on courier pvt ltd) is even talking in very abusive manner. i am left with no other option to take legal action against this courier.