The Professional Couriers Complaints & Reviews

Hi,

Reference no : ccu20515445

Courier is supposed to deliever in hyderabad, first time when its reached to lb nagar (Hyderabad), courier guys informed me that they doesn't have service to my address. Ininformed them that i will pick in 3 days as i am out of station.

Finally this is recieved in kolkatta. Please help me out as it has costly saree.

Regards,
Rajini

Yesterday[protected] there was a shipment which was about to deliver, please note it is a medicine package which was not available in bangalore hence ordered from tamilnadu pharmacy. My father is much dependent on that medicine. With these conditions the delivery agent (Mobile : [protected]) had come up with such a rude behavior and abusive language without any respect. We are living in 4th floor of an apartment and when he called me i was at my office and asked my mother to get it collected. I informed the delivery guy to wait for 5 minutes my mother has to come from 4th floor through stairs (As lift was under maintenance work). He argued with abusive local language and fought with me that he can not wait. I told him at least hand over it to the security as the medicine is important for us today. He dint listen to my words and disconnected the call and dint pick up my further call either. It was worst day for my dad with out medicine we rushed to hospital at night for an emergency. It is again more worst behavior when i called for hosur road professional courier office number [protected] to complaint and track the medicine box. It was again a total dirty behavior of the guy who picked the call. I told him about that delivery agent rude behavior and he was asking me to recruit some good person for them also as i said i wanna file a complaint against him and that delivery guy attitude he replied "i will see how you get your courier, i am not going to deliver the package anyways you want to complaint right? Do it..!" oh my god.. Such a threat after all we are paying to you for the shipment. I wanted to take legal action against those two persons

Delivery person mobile : [protected]
Hosur road prof cour office person: [protected]

Please note i have asked the name but both of them denied to give their names.

My apartment address : acr lifestyle apartment, kudlu road, kudlu.

Hi team,

I have submitted my documents to deliver to chidamabaram on 9th may 2019. At that time they told me to deliver this consignment within 1-2 days. But still now in website its showing as out for delivery. Its suppose to deliver within 13th may 2019.

I went to enquire about the delivery status from one of the outlet located in beml layout, rr nagar, they behave rudely with me, they don't have minimum responsibility about their work. Finally they ordered me to go out of his office.

Please help me on this.

Thanks & regards,
Pradeep k

Below is the ref no for the courier which we have sent within bangalore from nagarabavi to hsr layout on 3rd may 2019 but still not yet reached the destination.

Blr[protected]

No body from the support team responding to the phone calls, below are the list of numbers called.
[protected]
[protected]

Thanks,
Ratnakar shetty
[protected]

Professional courier, markapur, andhra pradesh, 523316, agents are very irresponsible, they doesnt deliver the goods to customer, they orders customer to receive the parcel at their office. Customer s are suffered about their behaviour, sender's don't know about the issue and sending the goods, please rectify the problem. Agents always call to buyer number and ask them to collect their good from office, who always go and collect their items, it is agents responsibility to deliver the goods at customer address.

Date of incident: 13th may 2019
Client name: professional couriers, airoli, navi mumbai.
Description of incident:
I have one shipment with professional couriers (Tracking number - ixu26595) from aurangabad to navi mumbai (Airoli, digha naka). The consignment was reached to airloli office on 9th may 2019. Till today (13th may 2019) the delivery was not given by airoli office. When i inquired for the same, two associates of airoli office (Mr. Pravin bagave & varsha chavan) argued with me & instead of supporting me to avail the courier, mr. Pravin suggested me to do the complaint & he will not support me.
Resolution of complaint: as consignment was containing the important data, delay has caused the loss of money.

Compensation: compensation of rupees 5 lac should be claimed from professional courier, airoli branch.

Regards,
Vinod shivanikar
Navi mumbai
[protected]

Dear sir my courier no. Kur [protected] 4 may booking mumbai to surat but surat off not delivered my address. My shop is every day open 10 o clock and close 9.30 pm. Your branch say your shop is close so i cannot delivered ur parcel. Sir ur branch not responsible ur work so plz action ur branch branch manager behiver is very bad. Plz action. Thank u [protected]@gmail.com
Pawan bucha
180 padmavati textile mkt
Mobile no [protected]

Team,

My courier is not yet been delivered even it has reached to professional courier office on 18th april. It is showing out for delivery but not yet received. I called many times and got to know that courier is lost and they are not able to deliver it. I asked to refund my money but they keep on giving no response.

I request the complaint department to take corrective actions and refund my money. If i do not receive any response/refund from you, it would lead me to take legal action against professional courier.

Thanks,
Amar nigam
Mobile: [protected]
Email: [protected]@gmail.com

Respected sir ji
It is a matter of threatning which is a crime. Matter is that today on 11-5-19 one courier man delivered courier to me ( through professional courier from kundli) in Omex city. Which had been came from Chennai Tiruputur. This man no is [protected]. He talked with me very roughly and he fought with me unnecessarily. Our security guard told to me this man scolding to me in local language with bad words. He used abused words and threatened also. He said he will see to me soon and result shall be disastrous so it is therefore I am going to complaint in police against him. Sir ji, I would like to inform to you that I having twins only seven months old so I could not talk more that fellow and couldn't argued. So for that I want you take action against him at your end. Otherwise this type Roudy and arrogant person can harm any time.
With regards
Dr Ranjeet kedarta
Villa No 1731/18. Block -D,
OMex city, Sector -18. Sonipat Haryana. 131001
Mobile number [protected]

Warning : use their services only if you risk to get your items stolen..!!!
We had shipped a total of 6 silk sarees from their bangalore office in mission road to pattukottai via blr[protected] dated 06th may, the package was received on 07th may at pattukottai in a damaged condition (Someone had cut open the package in transit, stolen a saree & taped again) and 1 silk saree is missing.
We immediately raised a complaint on their web portal as well us over the phone & email, but looks like the staff are well aware of all these incidents & do not give any importance to the complaints nor bother to get back with any updates.
We were asked to contact several people in bangalore, thanjavur & chennai.. But none respond.
Better to ship your valuables through other courier vendors rather than getting them stolen.

Hi,

I had couriered insurance documents from unity building, bangalore on 25th apr. The consignment is yet to reach destination (Mahadevapura, bng).
On 27th been sent to mahadevapura and again has returned to cunningham road, mission road, msr. Now today's status is again been dispatched to mahadevapura. Literally it has traveled all over bangalore.

I am not able to contact any of the (Un) professional courier personalle.

Truly worst service these guys are offering.

Rgds
Shivakumar

Courier received at Whitefield office last week itself, one guy called me and told we cant deliver, you have to come and collect your parcel it as staff is not present.
This is happening for second time in a row, last time I went and collected thinking their could be some issue.

But "Professional Courier Whitefield" branch proved me wrong as they gave same reason again. This is totally unacceptable and opposite to name given by you people, i.e "UN-PROFESSIONAL COURIER" service.

If customer need to visit branch and collect the parcel than for what we are paying you?
Even your customer care saying 'this branch has some issues', if you know this why can not you resolve on priority basis? Even customer care people yawning @11am in the morning and talking to people. How you expect to grow your business then for this UN-PROFESSIONAL COURIER" service.
If you can not resolve please close this branch.

This is with regard to the delivery of the consignment no. Maa[protected] by professional courier. The tracking shows that delivery has been attempted twice but i have not been contacted by anyone so far. Now the status shows "despatched to bengaluru - south - ops" after only 2 attempts. I need the delivery immediately. Please do whatever is necessary.

Hi Team, I am resident of Attapur Hyderabad-500048. I got a parcel and was reached to Mehdipatnam, Hyderabad.(I am not sure that the service is there OR not to Attapur)They are not even call me to pick my parcel and the customer service number also Ringing but not receiving my call and some times got call waiting too. I call to my friend who send that parcel, she contacted her local Courier service and gave another number(Person number) this time they received But responded very rude that they are telling there is no service to attapur weekly once they will deliver the goods. But for me, my product there at Mehdipatnam 12 days.
As it is a Paid service, they have to respond proper.If there is no service, atleast they have to call / Respond to customers calls.

I hope next time onwards, it should not repeat. kindly let me know, Is service there in Attapur, Hyderabad-500048 OR not???

I have ordered the products from instagram style n strike store. The status was showing as delivered on april 20 2019, but i have not yet received the parcel. I didn't receiveed the parcel yet. Please help me to get the parcel.
Kindly help me on this issue. Please let me know the update. Order number is :del[protected]. For any more details contact me @[protected].

Dear sir/madam,

We received a pro courier from kolkata to chennai on 26th april 2019, the courier contains of original passports, our courier cover was totally damaged, this was third time we are facing this problem on your service. Hereafter this problem happens you are the full responsibilities for that. Kindly take the immediate action for this problem, i have attached the damaged courier photo copy for your reference. Kindly do the needful as soon as possible.

Their name should be changed to "unprofessional courier".

I had such an important courier to be delivered to me by my father which reached my nearest courier center within 3 days and after that every day it displayed as "out for delivery" for 5 days and then after 5th day, it showed "address could not be traced".

I had my full address written with my contact number over the courier and the delivery person could have called me if he could not find the address! I frequently order online and receive almost 1 to 2 packets every week and never encountered any problem for the address.

Such an unethical behaviour from professional couriers and their customer care.

I want to take this case on a high priority so that this situation does not happen with some other person.

This is with reference to my courier which was supposed to reach on 28-29th march.However it reached on 8th April and I have to suffer a monetary loss of 1500 Rs as the booklet inside the courier was valid till 31st March only.Your booking partner has asked me to file a complaint on the same. Kindly register my complaint and also provide an appropriate compensation for your gross negligence.Please note that your booking partner has confirmed that it will reach within 3 days.

KUR[protected] docket no.
My couruer was to reach malda. It was dispatched to malda but then suddenly it showed bag dispatched to chennai.. This u what kind of service. I should get my parcel by today but dont why the professuonal courier dispatched it to chennai.. Plz hlp me out as soon as possible.. N get me my parcel back..

I have share a screenshot.. Plz check

Dear sir/ madam,

The bank manager of federal bank has send me an urgent document to me for gorakhpur at 12th april 2019. The way number is prc979457. But i didn't receive that courier yet. The courier has been received in gorakhpur at 16th april 2019. But it is showing in transit yet.
I have called at their gorakhpur branch many times. Even i have told him that if he is not able to send the courier at my home, please confirm me. But i didn't get any positive reply from him.
People is using the courier service to save the time. But their team is not responsible for the time. We are giving mobile numbers on the envelop of the courier, but their team don't have the curtsy to call the customer and inform them that we cannot deliver the courier at given address and please collect from our office.
Pl ease look into this matter & resolve this issue.