The Professional Couriers Complaints & Reviews

Tracking no, - vpl[protected] consignee:- birendra narayan singh parcel weight :- 6kg, vill;- mani post:- phulpur dist.:- varanasi, 221001 courier mumbai to varanasi, on date 11/05/2018, parcel dispatched from mumbai to delhi, and date of 13th may 2018 received in delhi, after 5 days when my parcel not rcvd yet, so i visit the virar office, they raise a complaint on date 16/05/2018, after two days again i visit the virar office, then they told me that your parcel has damaged, and what to do, i told them that please dispatch my parcel from delhi to varanasi, they contact their delhi office to dispatch to varanasi, after 3 days when i visit the virar office they again told me your parcel has damaged badly, we can't dispatch or return back, my point is no body call between 7 days about my parcel till damaging, and they said do what you can do, i want my product value and delivery charges back (1000+600)

Respected sirs!

Good day!

We shipped a parcel of machinery parts with original invoice and copy of e-way bill (Part - a filled) on 29.04.2018 vide receipt no. Bnr1002465 through your bhavnagar office. Mr. Bunwar singh ([protected]) the shipment being very urgent we paid inr1400 to professional courier.

Since last 20 days we are tired following mr. Bunwar singh ([protected], [protected], [protected] bhavnagar), mr. Unni nair ([protected]) and rangaswamy - [protected] (Bangaluru) but none of them pickup call or give any information on this shipment. We don't expect such a unprofessional behavior from educated peoples like them. They don't pick-up the call, don't respond. I need to know were the shipment is??? Why the shipment is not being delivered???

Sometime they say that the courier parcel is with gst officer. We gave original invoice eway bill part a complete with the parcel. Part-b is the responsibility of courier company. Now they are asking for money to release parcel from gst officer. This is a way extort money.

We hereby request you to kindly do the needful.

Every businessmen are required not to use their services or you may loose your parcel and important shipment.

Rakesh ([protected])

Dear Sir/Madam,

I got a call today from Professional service office @ Payyannur, That you have a courier please come and collect it, But i ask them can you please deliver it but they are told me we cant deliver it, If you want the parcel then you have to come and collect it, Though the radious between professional courier office and my home is with in 2 km range and in the same city they are doing this kind of service and this is not the first time, Previously i had received so many couriers and i went and collected.

And they dont even want to hear what i talking and they are told, You can call your source station that you did not received the courier...Is it the way service sector people has to behave.

Hope you will understand and will take necessary action on this...Below is their contact number..
[protected]

Tracking no, - vpl[protected] consignee:- birendra narayan singh parcel weight :- 6kg, vill;- mani post:- phulpur dist.:- varanasi, 221001 courier mumbai to varanasi, on date 11/05/2018, parcel dispatched from mumbai to delhi, and date of 13th may 2018 received in delhi, after 5 days when my parcel not rcvd yet, so i visit the virar office, they raise a complaint on date 16/05/2018, after two days again i visit the virar office, then they told me that your parcel has damaged, and what to do, i told them that please dispatch my parcel from delhi to varanasi, they contact their delhi office to dispatch to varanasi, after 3 days when i visit the virar office they again told me your parcel has damaged badly, we can't dispatch or return back, my point is no body call between 7 days about my parcel till damaging, and they said do what you can do, i want my product value and delivery charges back (1000+600) rs.

Dear sir,
I have dispatched one consignment from valancherry (Kerala) through the professional courier (Pfc) on 10th may & reached pfc latur (Maharashtra) office on 17th may at 3am (Early morning). The consignment number is vcy80040014. Till today (22nd may) the consignment is hold at pfc latur office & not delivered to the consignee. On further contact with the pfc team, it was updated that the office in ambajogai (Destination city...

I booked 2 consignments on 18/05/2018 at l. B. Nagar branch, hyderabad at around 2.30 pm to chennapatna (60km's from bangalore). I was informed by the desk employee that parcels will be delivered the next day i. E; 19/05/2018 by 5.00pm, after checking the delivery station pincode.
Only after confirming the delivery time, i booked them under pro premium service, which costed me rs.610 per parcel. One consignment contained food and the other one had clothes.

Both did not reach on time. One reached on monday morning i. E; 21/05/2018 and other on 22/05/2018, while both were supposed to reach on 19/05/2018 and both were addressed to the same address. That's the irony.
Upon that none of the staff members were able to trace the consignment for a long time. Adding to that they coud not get me the information in time. First the parcels were not delivered on time and i had to go through the mental trauma the entire period, making calls, getting updates and calling my people to confirm the delivery status and condition of the consignment.

For all the above stated reasons, i demand full refund for both the consignments.
I would also like to bring to your notice that behavior of your staff was very rude, especially mr. Hari from secunderabad branch and mr. Nadeem from l. B. Nagar branch. I am very much upset and disappointed with your service.

Please look in to it and revert to me at the earliest. I even posted a complaint in your feed back, but till now no response."

Consignment no. Pro7026536

Consignment. No. Pro7026535 worst courier service. Poor service, inefficient and rude employees. Charged 3 times the normal tariff for next day delivery and delivered it 3 days later. 2 parcels were booked for same address, one was delivered one day and another was delivered the next day. Shameful service. And they could not even trace out the consignment. And they are denying the compensation. All the features mentioned under pro premium service in the professional couriers website seems so funny and total nonsense. Utter failure on behalf of the company and still they are defending themselves.

Consignment no. Pro7026536
Consignment. No. Pro7026535

Hi
I am from Agile Labs, Bangalore. this is to inform you that your courier people not delivering letter or documents. My company is in 1st floor & they will threw in ground floor or they just give in anybody standing in ground floor. I happened many times.
Today also he just gave documents (Important) the person standing outside. We saw that documents almost tared condition.

I have added photos please verify.

We had send one important document from our kannur branch to kasaragod branch on[protected] which pod no. is 801990. we had not recieved the document till now. We are not getting any reply from kasaragod professional office. We are a daily customer of proessional courier. Kindly requesting you to help us to find the mentioned document which POD no is 801990. I am here by attaching the POD copy for your kind reference. Waiting for your kibd reply.

With Regards

Ashish Mohan
Kvr Cars
Kasaragod.

Ph.[protected]

Our courier reached the local office byatarayanapura (2 kms from our home) on 10th of may and the item was not delivered till 15th today, when checked the website and called, the executive named philip [protected] spoke very rudely with my wife telling he will deliver when ever he wants and go and complain anywhere and nothing will happen.. Atleast professional courier should stop employing goons or at least train how to behave with women. Kindly take action.. I dont mind poor service but cant accept rude behavior against women,

Actially I have booked a post for one day delivery cost about 300 rs and my consignment number is PRO6918733, but still is in transit and there is no response for local booking office. Its not good for your reputation, it may effect your company good name and it will effect on customer good will.

Booking date :[protected]
With regards,
YVD prasad

My friend had dispatched a parcel from Madurai on 9th of May to destination Bangalore Sahakaranagar. And according to the track details it has reached Bangalore from Madurai on 10th of May Byatrayanapuraa on 10May. There's a 2 km of distance from Byatrayanapura to Sahakaranagar but the parcel not delivered yet. it's 14 May and still not received when called the concerned person he is responding arrogantly.
I'm attaching the name and number of the concerned person who is supposed to be delivering but did not due to his laziness.
My consignment no. IXM 45297267

I sent an article from professional courier pickup point at v naginhalli, bangalore on april 27, 2018 (Bill no blr[protected] to hublie with the correct address and contact number. Till date the sent article is neither reached the destintion nor status is tracked throuh the professional courier webiste.
Bangalore courier office people are stating that we have already despatched it to hubli, where as the latter are stating that the packet has not come to the destination branch.
Even after repeated calls to the bangalore (Hebbal) courier office, no response is available. Hebbal professional courier office manager mr suresh said, "give us a written complaint we will enquire about it."
It is not the question of escation, but i need the status of my packet. It is not for the first time, it is happening with the items booked through hebbal branch happening.in the past two months, six times it happened. One item was sent to hyderbad, even without contacting the person or reaching his address, the letter was returned to me stating that persona was not responding or the wrong address. When i shouted at them, the recollected it and delivered. Another letter was sent to karimnagar in ap, the status was continiously shown "door locked" even without visiting. Some medicines were to sent to a person in vijaywada and there were delivered for two weeks.

These incidents are proving that the professional courer staff is:
1. Least bothered to deliver the sent items
2. At times, they are throwing / dumping the sent items
3. Not at all givig the correct tracking status
4. Washng off their hands while resorting to the blame gam.

Now i want to know the status of the the packet (Bill no blr[protected] sent on april 27, 2018 to hubli.

I have booked courier in your organization on 7th may 2018 to my native (Food items) till now it is not delivered. I enquired with delivery office (Kumbakonam) and raised complaint to customer care (No.395170), so far no action.

For this i could send ordinary parcel in postal this could have been delivered on time.

This is frustated me. Hereafter i will not go with your courier

Mobile - [protected]

This is the 3rd time happening where we still did not receive the courier. When we ask why is it delaying they state that there is no delivery boys to send it to you on time. We are old age people who cannot come there and collect it everytime. But it was collected 2 times like this. Now even this particular request has come on monday but still we have not received. Its wednesday today. Very irresponsible and rude answers and lieing to customers.

Dear sir,
We booked our item from new delhi to bina madhya pradesh dated 16/04/2018 via professional courier docket no del[protected]. But our item is not delivered to till date, we called at their delhi customer care ph 011_45723344,
They not replied properly and told us to write an email at [protected]@tpcdelhi.com, we tried to write email at this address but however mail failure is coming at this address, kindly take necessary action. Screenshot of web tracking is attached.

Regards

Courier was booked on 18th Of April from LM wind power Halol Gujarat-389350 To purnea(Ozone X ray Line Bazar Purnea Bihar-854301). It is more than 20 days, but the courier is not yet reached. tried to contact regional office patna. But no body is responding professionally.
Below Is the Docket Number- HLL722023

Customer ID CRM216911

Dear sir,

I have couriered my important documents on urgent basis on 25 april 2018 from vaijapur, dist aurangabad having docket number ixu700585 but still it is not delivered.
Delivery address,
Mr. Satish hadole, alstrong enterprises india pvt. Ltd. Unit no. 2, sidco, industrial growth centre, phase-ii, samba, jammu-184121. Mob: +91-[protected]
If your service is not available in adressed area so why you are collecting from us.

You have more value for money but courier item value is more and important for us.

Why you are not understand. Taken extra money for it from us. And this is your third class services. Yet 7 days already passed

Waiting for reply

Hi,
My parcel (Ref, no amd[protected] booked thru professional courier
It took 18 days to recd the parcel after lot of followup
I personally visit swd depo for the parcel.
My order got cancelled and it cost me rs, 2500/-.
There was no apology and very rude and shamelless behaviour of delivery person. Also he threaten us about future delivery

I have couriered a dress material that includes a Top, bottom and a dupatta from Bangalore to Vishakhapatnam through professional couriers on 25th April. It got delivered on 27th April, but the delivered packet contains only the bottom material. The top and dupatta are missing. It is clearly visible that the packet has been opened and the contents have been stolen.
And the worst part is no one picks the call. I have tried all the customer care numbers, but no use. How can they be so irresponsible.

I sent a consignment on 21.04.2018 from vadodara to indore through this company and when i tracked the parcel after three days it showed that it was received by their indore office on 24.04.2018 but not delivered and they gave no intimation to the consignee or consignor about the parcel, after enquiry the courier company's customer care official said in very rude way that this does not come under our service area and collect it from our regional office.