The Professional Couriers Complaints & Reviews

Your employee working name uma was very rude working in vyalikawal branch
She had no manners of treating customer and when i had told i will complain
She had no fear. She was like ok you may go and complain..
They had no envelopes to help the customer and no proper maners
Kindly look into
The same matter
We being an regular customer to u
Would now think over it...

Very unprofessional service. Courier has not been delivered, but status says it is. Status is updated just to prove to company management that people are doing things in time. Chennai customer care says call bangalore. No response on all 3 bangalore number.

The few times i have used professional courier service, i have suffered more often than not. One time in bangalore, there was flooding, but none in the area of delivery. But status kept saying there is flood in the area. I wonder how these people even survive against competition.

A courier was issued by my office with the important original documents through professional courier.

And the status says it is delivered and i haven't received it till date. And they are so irresponsible that they haven't contacted me for delivery nor they have taken the signature after delivering.

They are telling that they have given it to security. When i was available at my place what was the need of giving to security is something not valid.

I have call from two days in ur kurla office. That madam told me that on one any deliver body. Today will try to deliver. This conversation on 05/03/2018. Next day also i have not received my parcel. Again i call that kurla office on 06/3/2018 same reason given. Next day i search that vartak nagar office number and i called that vartak office that stupid person shouted on me that ur addreed not received. I told him u can contact me then the told me that we dont have time to called. U came and collect ur parcel. I m having daily 2-3 parcel of dress or sarees from different courier serives but ur services is too bad. And pls told ur that courier boy or any officer to talk property.

I booked the parcel on 03/03 vide receipt no AMD16010898 at Ahmedabad to be send to chennai.
While tracking the parcel today, it is showing at Mumbai vile Parle
Kindly look in to the matter.
Because of the urgency I booked parcel in your courier by paying 350/- for the parcel. Still there is no information in the chennai Office
I request you to look into the matter and reply immediately to my email address [protected]@gmail.com...

Respected sir /ma'am,

I (Kathirvelan a.) resident from pollachi supposed to receive the courier sent by my client who is a resident from thanjavur on[protected], they have sent me bill details with cod. Due to inconvenience and unavailability on the delivery day, i was outside, so the delivery guy returned back the courier. When i asked the courier office, they said me to ask the sender, when i asked them. They said they sent already with clear info. When i contact the courier service manager, he said package must have been missing and he asked me to inquire there and here. I tried all my best as he said and i am so fed up with the information i get over your service negligence and later on i come to know that they missed my courier package. Now, i am totally fed up and got mentally depressed with the way the answer is been to me on this courier issue. I want the courier to be delivered to my address or else i want the professional courier team to take a legitimate action to resolve this issue asap. I have also lodged the complaint here but there is no response from your side either. I hope this issue to be considered serious and make a responsible action and answer to me as earlier as possible. If not then i need to go to consumer complaint. Thank you in advance.

Encl : attached copy of recipt which been sent by the sender from thanjavur and professional courier bill copy from sender with tracking id.. And also tracking status

From palakkad I yet to receive a courier(photo album). I am from Kunnathur here they have branch of professional courier which is 7kmm from my house, courier will be received by gobichettypalayam office, which around 20 km from Kunnathur courier. Parcel has been sent from palakkad on 26 Feb 2018, and its received by Gobi office yesterday night and today 28 Feb 2018 the Kunnathur courier person booked my parcel for delivery but he didn't pick up my parcel because he doesn't have space in his vechile it seems, so I donno whether they planned to delivery it tomorrow or they will left it till I should reach Gobi to get it. Even they didn't informed me that I got a parcel, after I called them they told me this. It is very urgent parcel which I delivery it to my customer today by 2pm. I informed gobichettypalayam branch people to delivery it before 1pm, but they till now havent informed me anything. Its happening to me second time... I have not expected such a worst service from a esteemed concern like professional courier... Please I request concern head office, I think it should be erode head office.

We have given some documents to "the professional couriers" office at bidar on[protected]. Delivery address is bangalore.
Its almost a week now but we have not received the courier.
We tracked the courier through customer care. Bangalore office people is telling that we have only one courier that to your address so we cant send person just to deliver one courier so wait.

Is there any rule such that.

Hi m rashmi from mumbai ulhasnagar i despatched one parcel from here ulhasnagar on 31st jan 2018 on this adress
Deepak khatawate ashok printing press. Bank road, gadag-582101 karnataka
But my parcel is lost in between after bangalore it's not showing anything my
Tracking number
Dbl[protected]

I have despatched this parcel on 31st jan but i have not received this parcel till date
I want my refund back of the amount of parcel n the money i paid for despatching parcel

Or else search where the parcel is n make it deliver on above mention adress

We are dealing with professional courier for the past 15 years for our business purpose. We are now facing some problems with delivery at door step. The delivery boy called us today and told us to collect the courier from his office as we requested him to remove his footwear when entering our indoor premises on his last visits. He is saying either tell our sender to send it via some other courier service or collect it from his office at mannanthala - trivandrum. Please take necessary action to fulfill door step delivery or let us know if we need to change our current dealings with your courier service

My name is ashish and i have booked this order from your reputed company with the consignment number srt[protected] my postal address is very much in local approach and is in the middle of the city,
Unfortunately i got a call from [protected], saying that we can not deliver the package as it is not in our range and if you need it then collect it from our rajpur chungi, agra branch office,
I fired on him saying that how the hell the company booked it if its not in the range i will do a complaint,
He disconnected the call extemly unprofessionally,
I needed that courier on an urgent basis so i called him back and the very next second somebody else picked up the call, i requested them to connect me to the same guy, they connected,
I asked him back why he disconnected the call, he replied you said you will file complaints against me, now go do complaint, i will see how your package gets delivered,

I am extremly shocked and astonised with the behaviour of your staff,
Please let them know and train how to speak to your customers and take immidiate strict action agaist such staff members,

My address is
4, shri nikunj colony,
Shamsabad road, opp tv tower,
Agra 282001

Contact number [protected],

Expecting for a professional behaviour and immidiate action and delivery of my consignemt.

Thanks,

Dear concern
One of freind send a very important courier with pod - nvs92134 from navasari (Gujrat) on 8th feb 2018. The same courier still not received at baddi (Himachal pradesh)

As per online tracking the same courier is reached at chandigarh on 10th feb
But due to your very poor services same is not delivered at baddi which is around 40 away from chandigarh

No one is picking phone at your 24×7 call center number [protected] after trying several times

Regards
Mrinal jassal
[protected]
[protected]

A courier with some important document was sent through "the professional couriers" on 14th february 2018 from bangalore to ahmedabad. To & from address with mobile numbers are clearly written on the document. It was dispatched from bangalore to ahmedabad on the same day & it has reached ahmedabad on 15th february 2018. We were waiting for the confirmation from the recipient after successful delivery of the document. However, it never reached the recipient. Today (17th february 2018) morning we started tracking the document & came to know that the document has returned from ahmedabad to bangalore. However, there is no reason mentioned for return. We tried calling to the customer contact number received from the internet. They have given bangalore office number ([protected]) to check on the same. If fact they also failed to let us know the reason of return and shared ahmedabad office contact number ([protected]) to check on the reason for return. Initially they didn't pick up the call, later somebody called from another number ([protected]) as they didn't received pick up the call earlier. We have raised our concern & he asked us the document number & the recipient address. I have shared the same via sms, as asked by the person. He never contact us after checking & in the evening we called back in the same number ([protected]). The person was very rude & he just said "any queries, contact bangalore office". We again called the bangalore customer contact number ([protected]) & they are asking us to check with the ahmedabad office. Now we don't know what they are going to do with our document as it has not reached us yet (Till 5:30pm, 17th feb 2018). The receipt with document number & tracking snapshot is attached here for reference.

I had sent a parcel weighing 4 Kgs from Bangalore to Pune on the 19th of December 2017. The consignment number is BLR[protected]. It should have reached within 3 days. One month later despite repeated complaints and numerous phone calls I was told casually that the entire lot sent out on the 19th of December from Bangalore was missing. Nothing was done from their part to resolve this issue. On January 24th the online status of my parcel was...

I had sent a parcel from bengaluru, jayanagar 9th block, to smt muttu kundapura on 05/02/2018 under consignment no. Hrd31637559. The parcel was containing very important documents. The booking clerk at your bengaluru office has promised that the said parcel will be delivered on[protected] positively. Hence the courier was sent through you.

Even today also the parcel is not delivered. On inquiring at your bengaluru office, i am informed that the parcel has came back without being delivered due to incorrect address. But the address is of a govt. Hr. Pry school in kundapura local. Hence is statement can not be accepted.

Due to non delivery of the parcel in time and keeping me in dark of the information, a i have incurred a heavy loss.
I request you to look in to the matter for the loss that i have suffered.

I am waiting to receive this consignment maa[protected] from last two days.
I called somany times to your branch office on this number:mobile : [protected],[protected],[protected]/48. No responds.

I need my consignment by today itself. I is very important for us.

Receiving address:

Kannan
902, i-block
Aaryan gloria
South bopal
Ahmedabad-58
[protected], [protected]

CONS. NO MLR1707912 FROM Mangalore to Hubli.
Booking date[protected].
Till date i have not received my consignment, i tried to contact the local office, very worst bad response from the staff, and they gave me bunch of contact number to inquire, but none of them picked up my call, seems like no value to customer, no respect towards the customer.

Its ### kind of service, if i could rate them i will remove them from the list itself.

I (Kathirvelan a.) resident from pollachi supposed to receive the courier sent by my client who is a resident from thanjavur on[protected], they have sent me bill details with cod. Due to inconvenience and unavailability on the delivery day, i was outside, so the delivery guy returned back the courier. When i asked the courier office, they said me to ask the sender, when i asked them. They said they sent already with clear info. When i contact the courier service manager, he said package must have been missing and he asked me to inquire there and here. I tried all my best as he said and i am so fed up with the information i get over your service negligence and later on i come to know that they missed my courier package. Now, i am totally fed up and got mentally depressed with the way the answer is been to me on this courier issue. I want the courier to be delivered to my address or else i want the professional courier team to take a legitimate action to resolve this issue asap. I hope this issue to be considered serious and make a responsible action and answer to me as earlier as possible. If not then i need to go to consumer complaint. Thank you in advance.

Encl : courier tn no., bill which enclosed, tracking detail from tpc.

With warm regards,

A. Kathirvelan

+[protected]

Hi i am from very upset : (I couriered my product from dilshad garden professional office to burari. My items hasbeen changed very surprise to see the pkg.
My pkg track no. Was del[protected]dtd 3/2/18.
Below are my product pictures in gold color these necklace earring and bangles which hasbeen replaced with the horrible necklace and earring black n gold attached picture below.
Would request to take strict action.. How people can believe on professional further if these kind happened there.
Pls check and revert back
[protected]@gmail.com

We are from canara bank, gopalapuram branch.. Last few months the delivery person from professional courier, mr. Nassar is very rude nd shows lethargic behaviour towards his service.

His attitude is very poor and irritating that he is not even talking in polite manner, few of our staffs were also been affected by his attitude ie rude behaviour.

Kindly change the person mr. Nassar or advice him abt the service he has to render towards us..
This is highly unacceptable and we demand a proper reply from your side.

If no response is received from your side in another 2days..

Then, kindly treat we would quit your service (Professional courier) and move on to other courier service...

Need immediate attention.

Regards,
Manager
Canara bank
Gopalapuram
[protected]
28353451