The Professional Couriers — Deficiency and delay in service

Canara bank is having contract with professional couriers to deliver articles.But unfortunately your alathur, (palakkad, Keral based professional courier is not taking any article from march onwards, They were telling us to send our articles through speed and safe courier, They even visit our branch to deliver articles but deny to take any articles citing that sprrd and safe courier will deliver articles.While requesting them to come and collect articles they are telling that they can come only one day ia a week and as per their convenience.We have to send collection cheques for clearinf of emergency nature, Even they didnot take a foreign cheque meant fot charity received to a cancer patient and it bounced due to tome bound,