The Professional Couriers — Documents received not delivered

Address:Proffessional Courier, Main office, Gandhinagar Belgavi

A document from Star Health insurance company dispatched to Belgavi on 14th of June through Proffessional Courier no HRD[protected]. and recieved to main office Gandhinagar Belgavi. and dispatched to Khanapur branch. delivery man Santosh called me and told that document will not be delivered to my address at Londa. Then I gave him new address to deliver at Belagavi.
But till today there was no any delivery. and Main office Proffessional Courier Gandhinagar Belgavi does not responding properly.
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