The Professional Couriers — important documents not delivered

Address:

Mysore, Karnataka, 570017

Dear sir/madam,

I am manjunatha u, icici lombard mysore people sent me a parcel through professional courier on the date of 14th july 2019, booking number is : mys22575213, since the parcel is from same city it take hardly 2 days to reach me, but till now i have not received, i called many times courier people and they are saying parcel was delivered to my neighbors house they didn't even call me before giving to others how can they handover important parcel to other people? And i checked with my neighbors few times and they are saying not received. I told professional courier people same thing. I told them that i will take legal actions regarding issue.
Finally they agreed that my parcel is missed somewhere. Last 25 days they struggled me like anything, there are important documents like pan, aadhar, insurance, rc, dl and cheque.

Still i am requesting them to find out my parcel because they are very important to me, unfortunately i'm not getting any support from them.

They are talking rude and irresponsible manner.

Please take action on my request.

Thanks & regards
Manjunatha u
[protected]
[protected]