The Professional Couriers — item delivered to wrong address still waiting for my delivery

Address:HATA NO.-2,OPP. RAMLEELA MAIDAN,RAIL BAZAR, KANPUR-208004, 208012

My courier number HRD30056117 status showing as delivered online but no one has come to my address. I am wondering how come they simply update status as delivered. Called customer care and as usual very rude response.
They are not ready to investigate and find the exact place where they have delivered. Please help me to locate my courier.

Regards,
Abhay
abhay.[protected]@gmail.com
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My courier had valuable item and it is being misplaced by these delivery company and their branch. Who will pay me back.

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