The Professional Couriers — majority of the products received in damaged and destroyed condition | |||||
I had shipped table lamps and photo frames to trichur (Kerala) from hyderabad on november 9th of 2018 and it was received on november 12th 2018 in trichur. Upon inspection 6 of the lamps were totally damaged and one 61*91 cm photo frame was damaged as well. The packing was properly done with a thermocol inside it and it was mentioned handle with care. I had opted for the premium service and had paid 16000 rupees as the transport charges and i was told it would transported safely hand to hand and they wouldn't be throwing the package. The premium service pro consignment number is pro7836966 and the cost of the product damaged is 28130 rupees the pic is attached for reference. I would need the cost of the damaged product plus the amount they charged to ship these damaged product as well (1490*6+2370) =11310 rupees Its very sad to say that they don't acknowledge their mistake and blame the customer instead. I would need this to be address at the earliest. I shall attach the pictures for reference and the bills of purchase of the material if required as well. You can reach out to me at prajeet. [protected]@gmail.com Was this information helpful? | |||||
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The Professional Couriers customer support has been notified about the posted complaint. | |||||
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My package booked from Vellore to Bangalore on 31/10/2018, no VLI144677, from last two days it is lying in Salem. It is urgent package as we are going out in next two days. No body is responding to my call and giving any nformations. Please look in to this . In Bangalore they are saying it is in Salem, but Salem they are not taking any action.
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