The Professional Couriers — not delivering to home asking to collect from their office every time

Address:

614102

Hi,
I sent a courier from chennai to lakshmangudi aw no is maa[protected], while accepting they are confirming the pin code of the receiver and accepting the courier.

But the receiving courier center located in lakshmangudi (614102) whenever they receive for my location which a village 3 km from their office they are asking us to collect from their office.
They are not at all delivering to the address if the receiver belongs to my location they are doing this for everybody this is not fair they charge 52 rs for not delivering to the address.
They always says that they don't have delivery persons everytime. Such rude branch we have in (Lakshmangudi branch, thiruvarur dist pin 614102)

St courier is delivering couriers