The Shinning India — non response on my order

Website:

theshinningindia.com

I ordered a western wear of rs 398/- on 19th february 2019 and the order number is 97312. The amount has been deducted from my bank at the very same moment and after that there is no response and they are not picking up the phone nor i have received any message regarding the delivery. I think it must be a fake id as it was not having cod option. Their email i'd is [protected]@gmail.com and their phone number is [protected].