The Travel Club — no refund after paying advance

Address:	47, B Block Rd , G Block , sector 65., Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	thetravelclub.co.in

First of all, they go by the other name “the travel club” when you reach out to them for any travel enquiries and if you search by that name in google you will end up seeing lot of other “legitimate” travel agents, just to mislead everyone they use that name, but “ride travel club” and “the trvel club” are same. You can see the same contact number on both websites. We have planned for a trip to kodaikanal with “the travel club” initially we were given some attractive offers and lot of buttering from the travel agent “ankur” as we had planned the trip only before 14 days of the actual date, we dint have many choices and they immediately found that we are their prey. Their initial quote was for accommodation + kodaikanal sight seeing which is of inr 17000, when we told them that we already booked our own cab and just looking for accommodation, they gave us an option for inr 7500 to choose from 3 resorts in kodaikanal, we chose one and responded to them (By this time someone from their team will start pinging you in whatsapp to build rapport) initially over the phone they will explain about all their policies and everything without letting you read their document completely, over the phone they will never tell that this is one way transaction and there is no concept of refund with them, after we agreed for the package we paid advance of inr 3750 through gpay for which they will even send you a receipt, all they said over the phone was you will have to pay the balance at the time of check-in directly in the resort, before one week of the actual trip they called up and said they need the remaining amount to be transferred to confirm the booking, when asked they said their 3rd party agency is asking for the full payment, when we asked if we can get some kind of confirmation about the resort booking before we pay the remaining amount they said they cannot give any confirmation as such, and they refused to talk to the resort on a conf call just for the confirmation from the resport end (By this time we already spoke to resort and they confirmed there is no such travel agency called them for booking for that date), we spoke to “ankur” manager “raj dixit” who for the first time asked us to read the policy, the policy says refund is not an option if we cancel the trip within 14 to 21 days of the departure, in our case we reached them only before 15 days of the actual trip, still we were ready to pay the remaining amount as long as they can show us some kind of confirmation that the resort is blocked for us and we don’t want to get any surprises from the resort at the last minute, they were not ready to do that. Even after talking to multiple people none of the wants to listen to us and not ready for any kind of negotiation.

Do not ever plan any vacation with these people, they will ruin your plan

Beware of the following people / phone numbers / websites / email address:

Ankur (Travel consultant) – [protected]

Rax dixit (Branch manager) – [protected]

Email: [protected]@thetravelclub.co.in

Website: www.thetravelclub.co.in