Thepancard.com — Delay in sending me my pan card

My customer code is A3455081. I have applied my pan on February 8th. Today is March 25th. That means today is 46th day. Still I haven't received my pan card. Atleast you had to allot me my pan number through email if not a physical card. And customer support reply is very late. You take 5 to 6 days to reply a message on customer support. I need my pan card asap.