Thepancard.com — No info about my pan card

Address:

Prayagraj

I have made the online payment and sent all the required documents on the address mentioned on the website of thepancard.com on 13 feb. 2021. Few days later I checked the website to find out the status of my application, its showing that it has been received and validated. After that there has been no response from the team The Pan Card.com, i tried to contact through the only option available i.e. member service customer support where you can only send a message to them, but still no response. Please help me, what to do, I'm afraid that they will misuse my documents as it seems the company and website is fake.