Thepancard.com — Not received pan card and no reply from site

Address:

A/503, Gauri society, Sambhaji Path, Vishnu Nagar

I have applied for pan card on thepancard.com site and also paid Rs 379/- through net banking but I didn't received my pan card I have also submitted the adharcard and other required documents through mail to the address given and also there's no reply from their side since 4th august theres no email I'd and contact no. On there I site