Thepancard.com — This website is not responding and I think now it's a fraud

It's been more than 2 months and I have not received a single message from their customer support,
regarding my application.
This is fraud website, they're making a fool out of the citizens of India,
They don't even provide information about the pan card receiving date.
They don't even bother to contact me,
Strict action should be taken against this website.. I even messaged them to give my refund of Rs380
My customer ID is A3390149
Because of them I'm not getting Salary as I can't make a bank account without pan card.
This is my fourth complain against this website.
Can anyone incharge please take necessary action against this website
Jai shree ram.