Thepancard — pan card collection

Hi team,

Customer code: a2483229

I have applied for correction of pan card about 6 months back and paid money also. I. E through https://www.thepancard.com/

Many times asking for documents and even though i am submitting every time. Every time i am submitting documents. It's too many days if lock down also. I have raised many queries as well but still no response from them.