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TheSmartShop Complaints & Reviews

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Last updated May 22, 2023
Complaints 57
Resolved
4
Unresolved
53
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TheSmartShop Head Office Address

C9 TVK Industrial Estate, Guindy
Chennai
Chennai District
Tamil Nadu
India
600032

TheSmartShop reviews & complaints(57)

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D
dracula deva
May 22, 2023
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Amount not receive my account

Address:Google
Website:Not working smartshop money not reddan

Smartshop ageant INMAA[protected] SRIVARAHI 9 moth not working all service company all close but top amount in smartshop money not reddan my account office close 2560 total amount pls reddan my account[protected] devaraj [protected] smartshop my amount all service not 9 moth face problem not working company customer not working all stop work office not hear chennai amount not refend pls reddan my account...
+3 photos
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R
Ram Avtar
from Delhi, Delhi
Nov 29, 2022
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Refund my security invested money

Address:Milan cyber cafe near super furniture, Bulandshahr road hapur, Bulandshahr road hapur

I am the super stockist in hapur uttar pradesh and my I'd is IN000851
And i invested 200000/- (2 lacs)...
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V
vulle kiran
from Manthani, Telangana
Jan 14, 2022
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Blocked un necessarily Wallet amount of Rs.13000/- since one month

Address:HYDERBAD

INWGC[protected] VK SOLUTIONS
Daily Called to customer care, telling same thing, company KYC updation is going on and Technical problem, Very Fear about my 13000 Rupees, Locked since one month, could not be used .....
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T
thunglamosd
from Imphal, Manipur
Jan 3, 2022
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No Flight, Train ticketing and Money Transfer Service

Address:Wokha Nagaland

Wishing your esteem company a Happy Year 2022. Sir, Thesmartshop - financial transaction and e-ticketing services in the TSS portal has not been active since for the last 2 weeks which caused inconveniences during the peak season. Now, we want to extend excellent services to our customers . For, which I on behalf of @yourlink services request your concern company to resume at the earliest possible time. Thank You....
+1 photos
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D
debasmit80
Dec 30, 2021
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Travel agent

Address:6/2 Lakshmi Narayan Chakraborty Lane Kadamtala Howrah 711101 West Bengal

I am a small businesses man providing e ticket service to the customers through smart shop link.
My Terminal ID INCCU[protected]
DEB COMMUNICATIONS
SMART SHOP LINK is off for nearly 15 days and I am unable to access any e ticket from the link.
Almost 25000/ in my smart shop account.and I fear when anybody comes to cancel his e ticket issued earlier the cancelled amount may be credited to the online account and I...
+1 photos
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A
Amit Thakuri
Jul 8, 2021
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No response for solving issues

Address:Quallapatty,Shillong

Till date the TSSMATM Application shows the same error....
+1 photos
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Regarding transfer of fund from TSSMATM Application to the bank .

Why is NEFT & IMPS always down...
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A
Amit Thakuri
Jun 24, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
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Why is the money not getting transferred to bank

Its been months that I can't use the TSSMATM because the money is not getting transferred to the bank,
Every time it shows NEFT and IMPS are down.

Kindly solve the problem....
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R
Rayaz chaket
Jun 16, 2021
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Link my new number with tss smart shop

Address:J&K Bandipora

Respected sir,
As cited above that i have lost my registered mobile number linked with tss Smart shop. Now i am unable to login with my new number.
So here i am requesting to you please update my new phone number as mentioned below ([protected]).
I shall be really greatful to you for this kind favour.

New mob. Number:- [protected]
ID:- INSXR[protected]...
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M
mahender csc center
Jun 10, 2021
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Sir I am not impresh in work

Address:farezarabad missa palwal haryana 121102

This portal very bad sarvies why not work in like this portal .the serves is cencel are my id and my rupye is refune me...
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A
Amit Thakuri
May 20, 2021
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NEFT & IMPS doesn't work

Address:Shillong

Money doesn't get transferred,
Everytime it shows NEFT & IMPS are
down....
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A
Amit Thakuri
May 16, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not getting transferred

Address:Shillong

Money is not getting transferred from tss matm application...
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Address:TheSmartShop Hermes i Tickets PVT Ltd, Plot No 30A , (South Phase) First Floor , Sai Krupa Building, SIDCO Thiru-Vi-Ka Industrial Estate, Guindy, Chen

Incjb03900363j date amount deducted 7000rs for fedxer courier serive

they have deducted the amout for providing fedex service through smart shop but they not provided the serive due to their internal problem so they said they refund the amout to my retailer in incjb03900363j with 6500 rs commited by the sales team...Even the sales team given mail to the finance team for repaymetn but no replaying for the repayment ...No one...
+1 photos
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M
matrix malaparamba
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Train ticket refund Issue

Address:Matrix I cafe Malaparamba Calicut 673009

Book a ticket thie tickel already waiting the journey was passed away ticket still waiting but coundnt refund customer sercice called he cant help what to do...
+1 photos
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S
Syed Sahil Alvi King
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Payment cut

Address:0, ADARSH NAGAR MALHPUR C, CHOWK

Sir mere virtual se account me tranfer kia but siver isue mera ballance cut ho gya but refund nhi hua...
+1 photos
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M
Md Faruque Khan
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Unavailability of move to bank options

Address:Manipur, Mayang Imphal

Sir,
Why doesn't get the option for move to bank in the smart shop business platform since 3/4 days. Our business would be chreck for this issue. I request you to able the transferring options (Move to Bank ) at any day of at any time as soon as possible.
Thanking you..!...
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F
Feancis Dsilva
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Watch W26-smart shop online

Address:L 202 shastrinagar housing board Naranpura Ahmedabad 380013

My Order No (#1633) was done before 30 days smart watch w 26 still not received money is already paid online my mob number is [protected] and [protected]
Please do needful...
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J
Jeewan Toppo
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Cooking ware set

Address:Church Line

Sir
I have purchased cooking ware set on 6/3/21, order number #11167
Jeewan Toppo
Mobile number. [protected] by net banking.
Now I am not getting any information about my product.
Please let me know....
+1 photos
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J
Jeewan Toppo
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Product delivered date

Address:Choprajhar Green Valley Academy

Sir
I have purchased cooking wear set on order number#11167
Mobile no. [protected]
Delivery date not yet received....
+1 photos
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L
lmdnizam
from Gurgaon, Haryana
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Terminal id

I had forget terminal id pls provide me id

classic prints & solutions
[protected]
[protected]@gmail.com...
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