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SMPK Travels Complaints & Reviews

1.5
Updated: Sep 30, 2017
Complaints 10
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3
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SMPK Travels reviews & complaints(10)

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J
Jithin C Vijayan
from Chennai, Tamil Nadu
Sep 30, 2017
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Address: Bangalore, Karnataka

I have booked smpk ac sleeper bus from banglore to coimbatore on 29th september 2017 11.55pm through redbus. But the arrived bus is non ac sleeper. What i have to do? I payed the amount for ac sleeper and provided non ac. The bus was already late by one and a half hour late. They should be punished.
Please take necessary action. I want my money back.
Thank you.
SMPK Travels customer support has been notified about the posted complaint.
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    S
    Satish Mahalingam
    from Gurgaon, Haryana
    Sep 4, 2017
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    Address: Bangalore, Karnataka

    I have booked tickets to my parents today, where the departure time of the bus is by 2.20 as per the ticket & madiwala is boarding point what we have choosed. Its already 5.15 pm, we have no clue where the bus is. They keeps saying bus will arrival shortly, within 10 mins & 15 mins. But my poor parents are awaiting last 3hrs on road. Is this company service is really required?

    This people wont inform you, if the bus cancelled. I have booked ticket in this travel and waited around 3 hours, and called them for 1 out of 10 call they used to attend my call and inform like there is problem in rdo and tax problem, we will reach you in 10 min and cut my call. And again i used to call around 10 times they attend the call and informed me like we are nearing you, will reach you soon so. But they again not responding my call. So guys pls dont book your ticket through this travels...

    Their attitude was take it or take your money back, i so just imagine the pain i had to go through. So best to avoid smpk travels.

    Worst travels in world i never travel with this travel and i suggest to my friends too.
    SMPK Travels customer support has been notified about the posted complaint.
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      umamagesh k
      Jul 6, 2016
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      Address: 560076

      What going on we dont know very very worest travels in world i never travel with this travel and i sugest to my friends also
      +2 photos
      Worst customer service, there is no trustworthy in smpk travels...better to travel in non AC government bus..never get experience in this travels and they are purely cheaters
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        D
        Dhanasekar Jayakumar
        Mar 12, 2016
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        Address: 560100
        Website: Smoking travel

        Booked the bus on 11 Mar 2016 and the departure time is 11:55 pm. It's almost 12:45 midnight now still the bus didn't arrive. No response on calling the customer support or contact number.
        SMPK Travels customer support has been notified about the posted complaint.
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          M
          mani.rjm
          Sep 5, 2015
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          Address: Bangalore, Karnataka

          This people wont inform you, if the bus cancelled. I have booked ticket in this travel and waited around 3 hours, and called them for 1 out of 10 call they used to attend my call and inform like there is problem in RDO and tax problem, we will reach you in 10 min and cut my call. And again i used to call around 10 times they attend the call and informed me like we are nearing you, will reach you soon so. but they again not responding my call. So guys pls dont book your ticket through this travels.
          SMPK Travels customer support has been notified about the posted complaint.
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            Z
            ZIN S
            from Chennai, Tamil Nadu
            Jul 27, 2015
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            I have booked a ticket from bangalore to chennai with a cost of 899. . . There is no neatness in the bus. Urin smile coming and the curtains are not good and very ugly. . .
            Very worst traveling night i spend in my entire carrier. . Please this will help full for you
            SMPK Travels customer support has been notified about the posted complaint.
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              V
              vivek_j2005
              from Bengaluru, Karnataka
              Dec 23, 2014
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              Address: Bangalore, Karnataka

              I have booked 2 tickets ( Rs 450 each ticket )Bangalore to Coimbatore bus in SMPK travels for 24th Dec 2014. Booking was done online 20 days back. I have got a call from SMPK on 22nd Dec stating this bus has got canceled and the amount will be refunded. Later I started searching other travels in Online all are high in priced, few hours later I could see SMPK travels same timing bus with high price tag Rs1200. They have purposely canceled and increased Price. Private Bus who run for high price tag during weekends and holiday session should be fined high. Because of this travels I have rescheduled my trip to next day
              +2 photos
              Aug 14, 2020
              Complaint marked as Resolved 
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                I
                Ishu Deena
                from Noida, Uttar Pradesh
                Dec 15, 2014
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                Address: Coimbatore, Tamil Nadu

                TS-ABB11435802XUP was my ticket in SMPK travels from Coimbatore to Bangalore on 14thDec, 2014. It was a semi sleeper at 10:30 PM. When I was to board the bus last night the person who checks insisted that there was no Semi-Sleeper offered by SMPK travels( inspite of me showing him the confirmed m-ticket details) and I had to travel in another travels. On enquiring about the refund no proper response from the travels end.
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                  S
                  samrjy
                  from Gurgaon, Haryana
                  Sep 22, 2014
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                  Address: Bangalore, Karnataka

                  One day I booked a bus ticket with redbus.in, from Bangalore to Coimbatore, the bus operator was SMPK travels. The bus was scheduled at 10:50 PM Electronic City. We reached boarding point 30 minutes before the scheduled time. and we were waiting... waiting... tried to call the bus operators in the given contact numbers, nothing was reachable. sad and embarrassing moments, I was standing with 2 ladies travellers by the road side till Mid night, bus did not come. it was a potentially unsafe situation. next day I complained this to redbus. after few days they said, " bus came, and the bus operators tried to reach me and cannot refund". My phone was online, and I was able to make and receive calls, and called my home about delays. And they said my phone was not reachable. despite of multiple calls they denied refund. Beware of this Bus operator SMPK. Please forward this mail to your friends Irresponsible Bus operator
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    P
                    Praveen Periasamy
                    from Bengaluru, Karnataka
                    May 17, 2014
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                    Address: Coimbatore, Tamil Nadu

                    I booked a ticket (No- TG6E[protected] in SMPK Travels (booked through redbus website) from Coimbatore to Bangalore on May 16, 2014 as I have an interview at Bangalore at 8 AM (May 17, 2014). The bus departure time at Coimbatore is 10:30 PM. But the bus didn't come till 1:30 AM (May 17, 2014). I asked to refund the money at approx after 11:30 PM as it would be getting late for me to reach Bangalore on May 17th. But they told that bus will come and advised to wait for few minutes. Till 1:30 AM, the bus won't come. At that time, police came to that place and enquiry about that issues. We (passengers) informed all the details to them. Finally, the travel agency refunded the money after 1:30 AM (May 17, 2014). Due to this, I'm unable to attend the interview at Bangalore on May 17, 2014. If the travel agency informed atleast before 12 AM that the bus wont arrive, we would tried on someother way to reach Bangalore.
                    +1 photos
                    Aug 14, 2020
                    Complaint marked as Resolved 
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