TheSmartShop Complaints & Reviews

I am retailer of TSS I have done 4000 rs transfer at 17:32:24, Saturday, 13 October 2018 by our TSS portal but not credited customer account.So plz help me for this transaction customer has been very very angry and aggressive.
I attached screenshot of transaction ID and Hermes ID send to you details.
Customer show me his transaction mini statement also.plz give me support .
Warm Regards,
Gaurav Enterprises,...

Dear sir,

Mai aapka company ka one of the stockiest, Mai 26/02/2018 ko 2000rs i cash dmr pe transfer 2 alag alag aadmi ko transfer kiyata magar Sirf 1hi aadmi ko paisa pahuncha hai aur mere wallet me se 2000rs kata huva hai plz meri amount muje refund kardo ...plz

HERMS PNR: 1) O7LGPV 2) O7LGLQ

Terminal id :INHBX0390007B2
SHINE ONLINE APPLICATION CENTER...

Respected sir/madam, we paid 9000 rupees to you for irctc login before 1 year upto now we had get anything from you. We provided all our document and files to you. We paid money to your senior sales executive officer. His name is shaik sajid. He is not answering our call. We are suffering so much problem. So please rise our ticket our smart shop terminal login id is "intiro3900106p" please make it fast....

I am talking to smart care executive Vaishnabi for irctc renewal, I am always tell renewal comfram hoga ki nahi she always say yes, then I submitted all documents with amount 2750/-as on24/2/2018.amount deduction my tid-INCCU03000010G, STILL now pending renewal she says another pan card submitted after that, I am taking u first time u cannot says that why ?after deduction amount then she says another pan card submitted, I have no choice,...

The smart shop employee cheated the retailer atm account
Sirs,
Please note that we have recharged the below numbers through my id no. Intrz0390072l user id 3or net my customer complaint that they have not received balance against the recharge, i have complaint already to the customer service but they have confirmed that they have give operator id[protected] aircel mobile no. [protected] dtd. 16.07.2017. Customer has angry...

Please note that we have recharged the below numbers through my id no. Intrz0390072l user id 3or net my customer complaint that they have not received balance against the recharge, i have complaint already to the customer service but they have confirmed that they have give operator id[protected] aircel mobile no. [protected] dtd. 16.07.2017. Customer has angry to received till now.

Pnr gnpsom 16.07.2017 recharged aircel...

Hai this is nageswararao from vallabeswara internet cafe please provide my terminal id because i forgotten please forward to my mail id please as soon as possible find it and resolve my problem i will us tss software in my mobile i think you are resolve very soon i saw so many software s but tss is good one and the fault is 350 character message is typing thanks...

Dear sir,

As i continuously getting careless response from customer care & most of the errors like

1. Wrong pan card number has been updated because of which i was unable to get the tds.

2. Now pan card number is updated correctly, and created a problem by updating wrong mobile number, i want the number to be updated as [protected].

3. Please provide me with the tds of the previous...

I would like to inform you that, I am owner of Jupiter Tour Travels. My
terminal id is INCCU03900486H. I have Given every docs and payment for
IRCTC Dongle. and it has been delivered by The Smart Shop company, but it
has not been activated. some rejection is show in IRCTC. But My office
address and residence both is same. so, how could i give you the others
address proof for Company ?

So...

The number which was typed was wrong and due to this recharge went to wrong person and now I want to cancel the transaction please help me as the amount is been deactivated. It was a bsnl number and only second number was wrong. Please help me to over cum this fault and manage my balance into my account. Hope the necessary action will be taken and likely to help in near future to. It would b great help to recover the amount or ir will b loss....

Sir main smart shop ka agent hu mera terminal id INCCU03000030I hai . maine irctc ka dpulicate DC ke liye apply kia tha 45 days pehle, na hi mera dc diya gay jab bhi call karta hu mujhe kehte hai IRCTC ko forward kiaya gaya he, 11th december ko 1500 rupia dc ke liye kata hai, aur mail bheja he sab attested doucument form fill karke bhej do, jabke hamne 4th November 2015 ko hi sare document couriear karwa diye the, 6th november ko office me...

Hi, I have taken agency from the smart shop(Hermes Pvt. Ltd.) 3 months back. For IRCTC activation i had paid Rs 17500 after which i had couriered all docs. 2 weeks later when i'm checking with Hermes CC, they are saying they have not received the docs. When I tracked the Consignment number on courier site, it showed it's already delivered. Again i had to send all the hard copies to Hermes . Now 3 months over and Hermes CC guys keeps on saying...

Sir main smart shop ka 6 years se agent hu mera terminal id INSLV[protected] hai . mane irctc user id renewl ke liye aaj se 2 mahine pahle paise jama karwaye the lekin ahh 14 aug tak na to mera user id aaya or na hi mera dc diya gay jab bhi call karta hu mujhe 2 ya 3 din me call karne ko kahta hai.aaj 14 aug ko bhi mene call kiya to kahte hai ki aapke document hamhe 10 aug ko hi mile hai jab ki mane document enhe 6 jun 2015 ko hi couriear karwa...

I M ASHWIN RAMLAL SHARMA RUNNING A MOBILE REPAIRING SHOP IN SHIVAJI NAGAR (GOVANDI) i m BC Agent of THE SMART SHOP my terminal INBOM0300028HN (TSS) website: www.agent.thesmartshop.in and i m handicapped & also working at ABHPS press reporter {post sadasya} I M RUNNING MY MOBILE REPAIRING SHOP BASICALLY PROVIDING MOBILE REPAIRING SERVICE TO CUSTOMER AND ONLINE SERVICES SUCH AS AIRLINE & BUS TICKETS PROVIDING, BILL...

This mail is for all who ever associated with the smartshop & Hermes-it company.

I would like to draw all of your kind attention that Smt Parveen Sultan , who is representing IRCTC desk on behalf of SMARTSHOP - represents her enough negligence activity during her service time and I am forceed to take the matter into indian consumers court for its quick actions.

I applied for IRCTC renewal to the smartshop...

I m Retailer of Telecommunication companies and i have a shop where i providing the recharge services through "THE SMART SHOP" recharging company with their software. One day I was recharge of customer's TATA SKY Account with rupees 200.00 which could not credited in the Customer's account But my balance was debited in my account. It is happen at date 13/09/2011 Timing 11:00.17 hour, from that date to till now i have...

I(Piyush kumar) have booked my railway e-ticket through a travel agent, having PNR no.[protected],train no.12301, transaction ID [protected],date of journey[protected]. Due to some reason my plan got changed. i therefore informed that agent on[protected] to cancel my e-ticket. On[protected] when I did not get my refund back than I inquired about the same then he replied that he is unable to cancel my e-ticket because IRCTC has blocked...