Thomas Cook — stay in port blair changed after making advance payment & false reason given

Address:Mumbai City, Maharashtra, +91
Website:Thomas cook.com

Hi.. I had a customised package booked for andaman. Before making the payment i had asked the person if rooms are available wherever it was decided & he said a yes after which i made the advance payment. Now they are telling me that rooms are full in the port blair hotel & giving me a stay somewhere else which i didn't like. I checked online, rooms are available of which i sent them a link.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Thomas Cook LogoThomas Cook
    Customer Care Service

    Contact Information

    Mumbai
    Maharashtra
    India
    File a Complaint