Thomas Cook — university fee not sent.

Address:

Mysore, Karnataka, 570016

Hi,

I have sent 21048 CAD to Concordia University via Thomas cook forex service but the amount has not reached University till now even after 10 days.
Branch person (Mysore Branch) keep telling me every day they sent a mail to confirm payment and this has been the case from last 1 week. I got no update from them till now on my payment. The payment was initiated on 29 June, all they keep telling is that the money is debited from their account but have not reached the university. I have no idea where is my money and neither I have any information on the tracking.

Thomas Cook Branch - Mysore
Contact person - Malatesh

Please get this resolved soon.

Thanks
Sanchit Kumar