Thomson — Encountering several problems with thomson ud9 40 inch ultra hd 4k led smart tv

Address:	House no. A-123, Lane-4, Shashi Garden, Mayur Vihar Phase-1
Website:	www.thomsontv.in/series/smart-tv

Respected Sir/Madam

I purchased this television on 29th January 20' via Flipkart. I am encountering several problems such as channels are not working, it keeps crashing all the time. The resolution above 720p lags quite often. I have tried calling on the customer care and sought help for the same but the representatives are not willing to help. Every time I call them they come up with a new solution that hardly works. Kindly resolve my problem. Thank you for your cooperation.

Regards