Thomson Tv — 50 inches tv thomson - unresponsive for 3 months - revealed they don't have service team

Address:

400706

We have frustrated and faced a lot of mental agony out of our interaction
And dealing with flipkart and partner brand thomson. We wanted to place a
Couple of facts in reference to our follow ups with flipkart and thomson
All lead to pain and grief... We were also shocked to know the most
Reviews on your portal are fake and paid ones.. (Evidences - exist with us)
. This is against the advertisement ethics.

For the last 5 days everyday someone calling and telling that thomson brand has not been not responding. We had followed with them for 3 months and had the same conclusion. However as the the transaction was made between us and flipkart (Which is face and stands for partner brands thomson) selling tvs very aggressively on its portal www.flipkart.com making huge profits out of a substandard product series.

The product thomson tv sold by flipkart, communicates with a loud warranty. The fact which flipkart also knows through its reviews and hides has come out of our study. Thomson does not have any service backup. It has tie up with a third party which is also associated with many other companies and accuses thomson for nor making payments and representatives tell - do whatever you can!.in our case service person telling its common problem in thomson tvs asked for rs 5000 fixing the tv immediately... We will demand for penalty for such malpractices.

We have suffered from viewing tv and phased mental truam from kids,
Hassles of approaching - multiple ways to brand... Which even has arranged
"auto response machine" which is. Never picked up in last 2 months in our
Follow ups (Evidence exists - in call logs). We claimed not only complete
Refund but also compensation of the same (Details will be part of the -
Legitimate proceedings).

Flipkart accepts that 'thompson' has not been responsive (Evidence exists
In form tele-conversation). Seeking an immediate refund before unstalling the tv, tha thas been offererd by fellows mr. Likhit and shiv shankar.