Thomson Tv — audio not working for hd led tv

Address:

Nagpur, Maharashtra, 440018

Hi,
I bought thomson hd led tv 32" from flipkart, after 15 days after delivery of the product we faced that no audio from tv, we checked all connections of set top box but issue still persist.

I called to customer care of thomson, but the call center executive told me to write an email to [protected]@thomsontv.in with all details and invoice.

Till 6 days of sending no response from them after i sent another mail then they create a complaint number but after this complaint number creation no executive assigned.

I called flipkart, but they are not also helping me.

Please help for this, i am fade up with these guys.