Thomson Tv — thomson tv/ the display is not coming

Address:	Adilabad, Andhra Pradesh, 504302
Website:	thomsontv.in

I have purchased thomson r9 80cm (32 inch) hd ready led tv from flipkart on 23.01.2019
Ofter six months we got the problem on 7th july 2019", (Screen is coming black and only sound is coming.)

Call has been logged with customer care of thomson and complaint has been also lodged. Refer complaint id - 9633867.

Engineer visited on 15.07.2019 and told that display pannel has to be changed of tv, but he will not be able to tell anything when it will get replaced and how it will get replaced. I called to customer care of thomson, they are told we are solve the issue with in15days but it is now 43 days but the problem is not salvaged, no body is picking the phone and it automatically got disconnected and they are also not responding properly over mails, if the call is connected, the call is being disconnected before it is finished speaking...

Please help in resolving the issue...

Thanks & regards,
B. Srinivas
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