[Resolved] Thomson Tv — tv remote and customer service - worst and pathetic service
Bangalore North, Karnataka, India
Vvaishnavinaidu2893 on Sep 30, 2019
I have ordered a remote for my smart tv on september 16th. For payment, i got prompt email and after the payment is done, the remote is still not delivered.
I was guaranteed by the team that the remote will be dispatched on 25th sept and 28th but i still did nt get the remote.
The customer care doesn't respond, every time i call, i get to hear excuses. I was assured on saturday (28th sept) that the remote will be dispatched in 24 hrs. No one picks the call and i need my money back or remote as soon as possible. It has been more than 2 weeks.
Complaint marked as Resolved 2019-10-08 16:23:22
no action was taken on the complaint but my issue got resolved
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