[Resolved]  Thyrocare — Online booking and personally visit to the center regarding.

Address:

Saroornagar, jyoti club complex Karmanghat road Hyderabad 500035

I Jogender Singh aged 55/M has done online booking since 12 may number of times but not receiving the booking ID instead successfully registered for thyrocare home collection investigation samples. There was a call from the organisation that there is no team. Later I went to another site and got registered for 22/5/21 with slot and booking ID.Later on 21/5/21 again received a call saying the same issue of team. I was in touch with a thyrocare exicutive named Vijaykumar chinta he informed me that we are looking for the arrangement or you will have to visit our nearby center. After so much disappointment I decided to visit nearby center which is in Saroornagar. I selected Aarogyam 1.3 package and paid ₹2250/- including ESR test giving the sample and left the center. Later when I came to know that urinogram test was not included in that package I called the center and spoke with the owner Mr Ravinder vellishetty ([protected]) he requested to come and give the sample, I paid another ₹300/- for it after giving the sample. The person working there asking the earlier given receipt and added the amount with the pen on it. After a while I received a call from Vinay Kumar Chita thyrocare Mumbai I told the whole thing and requested him if he can consider regarding the amount because the online package was cheaper ( ₹1799/- )as he said I sent the receipt by WhatsApp. As the receipt had a added entry by pen I called mr Ravinder vellishetty to give me the receipt for the (urinogram test ie ₹300/-) he went mad and misbehaving talking in a rude manner told that I’m troubling him and warned to cancel my investigations. I told I’m requesting for the receipt he hanged my phone and sent the refund to my account cancelling my investigations. As I’m suffering from Avascular Nicrosis unable to walk with lot of strain visited the center. Also I’m a eye professional practicng optometrist nearby you should know patients coming to us with so many problems it’s our duty to have patience and take Care of them. Is it wrong asking for the receipt it’s his duty to give the receipt right after receiving the payment. I hope this center person should have joined police department instead medical profession as it’s a service oriented profession. Also I inquired nearby this person mr Ravinder vellishetty is a nuisance in the area troubling many patients. I humbly request the authorities to look into this and no patients be harmed like it happened in my case. Thanks.