Timbl Broadband — new connection charges refund

Address:	110029
Website:	www.timbl.co.in/broadband-support-centre

On 24th of march 2019 i booked a new internet connection from timbl broadband making an online payment of rs 825.
26th of march their technician came and informed that the connection cannot be installed at your place because timbl has no coverage in your area.
It has been more than a month now and still i have not received the refund of rs 825.
Whenever i call their customer care department they say you will get a call from our finance team and they will send the refund. But there is no call back from timbl.
Please refund my amount as this is pure fraud from timbl broadband.

First of all timbl sales person should check weather the connection can be installed or not then he should book the connection.