| Address: | RI Networks Pvt. Ltd. Plot No. 758, First Floor, Udyog Vihar Phase V, Gurgaon - 122016, Haryana | | Website: | www.timbl.co.in |
Customer service is extremely poor. It is impossible to recover security from them.
I raised ticket on 18-Apr-21 which is still open. 26-Apr-21 their respective collected the modem from my home (+[protected]. Post that have send 8-9 emails but no reply. Spoke to Ajay (+[protected], Shivam and Preeti (supervisors) but as usual no result.
Timbl is pathetic in their service and nor turning out to be frauds by not returning the collected device/refund. If anyone can help on future step or steps to file a consumer case in the court, please let me know. Recommended not to use Timbl services ever.
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