Timbl Broadband — refund and services

Address:	Jaipur, Rajasthan, 302001
Website:	www.timbl.co.in

I discontinued their internet services on 28 september 2018 as per their rules they had to collect router in 7 days and provide refund within 48 hours after router collection., they were about to collect router and provide me refund by 5th october. But router was collected on 18th november and till now refund is not provided. Every time on customer care they say its under process.