Times Of India Complaints & Reviews

I am gssreddy from ameerpet hyderabad - 38. Though your services are not good enough, i renewed my subscription for a year because of you fellow pleading and assurance for regular paper that too in time. 5 days back i renewed and got paper only 2 times. Since a month i get paper once in 3 days sometimes 2 days. And never delivers the paper before 7.30 am. I am tired of calling your supervisor's and phone attendants. Is there any way to get back my money or you also push me to the forum for deficiency of services. Gssreddy
Ameerpet
[protected]

Hi,

I am rajiv gupta, i lives in ashok vihar, new delhi - 110052.
From past 10 years our new paper delivery man, prem is charging rs.20 per month for delivery times of india newspaper at my residence.
Last month i had been told by some one from rti legal cell that there is no need to give any delivery charges and we should avoid this wrong and illegal practice. I had told the same to our delivery man (Prem) but he had agreed and from this month he has stopped the delivery of news paper. Its not matter of rs 20 but morality.
Worst thing is that news paper hawkers have monapoly and they have divided their areas. I had asked number of times to delivery boy to provide me his agency details so that i can talk to concerned person but he is not giving me any details.

Can i request you to kindly look into the matter and let me know what's wrong and right.

My details are as -

Rajiv gupta
Flat no - 44a, j block
Ashok vihar
Delhi
110052
Mobile - [protected]

Sir, i'm a registered qualified, experienced. Pharmacist, would like you to take into consideration about the pressurization which the owners of medical stores & pharmacy stores of all city of mumbai & thane district are making on the whole experienced & fresher's pharmacists to work for more than 10 to 12 hours per day{according to the pharmacy rule of india only 8 hours of duty is sanctioned by the government of india} but from this april onwards they are pressurising us to do more than 12 hours duty on a cheap salary of 14to15 thousand per month {for experienced professional} & 14 to 15 hours duty with 8 to 10000 rupees per month for the poor fresher's pharmacists, sir! You only consider whether this is right or wrong?. Sir, i've logged this grievance to our chief minister of maharashtra, but no result had came, now only one door of hope remained which is the media & the number one news paper of india is none other than the times of india group zero so with lots of hope from me & my all pharmacists brothers & sister's on your side i'm ending this grief letter. As some change will happen in our poor life, thank you very much.

Sir
I issued a cheque no. 84174 of punjab national bank for rs 795/- on 07.04.2017 in favour of bccl, subscribing times of india newspaper for 15 months. The cheque was duly cleared on 26.04.2017. I contacted in the first week of may’17 over phone number[protected] and was told the subscription will be started from 15.05.17 and coupons will be delivered afterwards.
The coupons are yet to be delivered. I contacted your customer care on 15.06.2017 and was given complaint no. 1418554, with the assurance that within 48 hours a team will contact me and issue will be resolved.
After 96 hours i once again contacted customer care. Ms gurmeet attended the call and once again told me that in next 48 hours issue will be resolved. I requested to hand over the phone to senior executive so that i can convince him/her that i will not be available after 21.06.17 and the coupons be made available before that as i am leaving for pune as i am staying alone here. My ticket no is 228 [protected] with vistara flight no uk 720 leaving at 10.15 am. I was made to holdup for 20 minutes and after that ms isha claiming senior executive again told me that the issue will be resolved in 48 hours and disconnected the phone. I was refused the alternative phone number of senior executive or person responsible.
I am ashamed that i a reader of times of india for more than 55 years and the behaviour is like this.
I request that my money be refunded.

I want direct delivery of daily newspaper (TOI) in my address (Flat- 201, Apartment- A.R.Grand, Masjid Banda, Sri Prabhupada township, KondaPur, Hyderabad, Pin- 500084). I want to subscribe yearly basis (Rs. 599). Let me know what is the formalities and the correct person to be contacted, and result oriented action.

I had started contacting the Times of India Office's official Number. The person talked to me was confident to deal the issue. He assured me me about the timely action. In addition he gave me a number. I contacted the person twice, but ultimately the matter is hanging unattended for days together.

This is further to say that till now I have contacted the given number of Mr. Sravan ([protected]) but my calls are unanswered during these last 5 days. Any time I call him, he does not pick up my call.

Now I think I have left no stone unturned, please resolve the problem.

I have submitted my change of address request for nearly 3 months now. Every time i write to them they say it will be done in next 15 days. They are frauds of 1st order. I am asking for an escalation email address for 2 weeks now and no one is giving me that also. When i call up customer service they do not answer calls and when asked for call back i do not get a call back also.
My name saurabh
Mobile [protected]

Toi has organized a sports activity in our complex: ruchira residency, 369, purbachal, kalitala main rd, em bypass, kol - 78 on 17th june, 2017.in this activity toi has included a dangerous sport called sack race on ruchira's hard cemented surface. Ruchira residency does not have any green or earthy field. My son aditeya ghosh got badly injured as he fell down and got a fracture by the side of his left ankle. My son is in class 5 and 10 years of age. He said that at the time of nominations nothing was mentioned that it is going to be a sack race and nobody has divulged the nature of the race up until the race was about to start and the kids were kind of goaded into participation. Pl also note that the kids were mostly alone and no permission from the parents was obtained from toi regarding the participation and no prior nomination was sought. When i enquired, after the incident, i was told by the toi representatives that it's a normal practice to have such sack race in other complexes too and that nothing has happened so far - i was appalled to hear such an explanation...!! Sack race is a sport where falling is almost absolutely a certainty for a few runners - it's in the nature of the game...!! To conduct it on hard cemented surface for little kids is an offence..!! Something very serious can happen anytime...!! I am appalled to see how an organization like toi can allow such dangerous sport on hard surfaces?? How can they indulge in marginalizing with safety and security of people in general like this?? It seems there is no governance of their actions in place and no accountability?? My son's school will reopen from the coming monday and i am afraid he will not be able to attend school for months. Who is responsible for such utter callousness?? Pl treat this as my formal complaints through these channels. Thanking you. Yours faithfully. Avijit ghosh (Tower 1, flat 4/1, ruchira residency)

Dear sir/ma'am,

My subscription no.[protected].

I have not yet received my coupons for the subscription of newspapers (Times of india and economic times)
Please this may be expedited.
My mobile no. Is [protected]. I also called on[protected] telephone number but response from them. Please solve my problem.
Thanking you,

(Amit kumar chandan)

Times of india is doing a fraud by taking 600/- rs from users for a 1 year subscription and not providing the services.

Paid the money for over 2 months now and not received any response or service from toi yet.

Complained over mail, call, ims multiple time, but they keep on telling that services will be started soon.

Lost trust in there customer complaint services, so approaching this forum to have a resolution.

Toi distributor: +[protected]Name rajesh)
Toi manager: +91 [protected] (Name: satish)

Thanks,
Abhay

Dear sir/madam,

I want to join the toi subscription yearly 599 plan. I am requesting for the same since 1.5 months to distributor of our area but he is not responding positively.

Everyday i am getting the reply that "today" i will come & collect the cheque, but till date distributor has not come to collect the cheque.

Please help.

Regards,
Sagar dhamal,
Koparkhairane sector-12b, navi mumbai,
400709.
Mobile-[protected]

Dear sir/madam,

I had been reading times of india for few years now. I just wanted to intimate change of address in order to enjoy reading the same.

My previous address was:
Flat-42, 3rd cross street,
Sabari nagar,
Mudalivakkam,
Chennai-600125.
Mobile no: [protected]
Order form no: ndd 029323
Subscriber id : 32568372

My new address is:

No:74/66, adam street,
Mylapore,
Chennai-600004

Dear times of india,
We have changed our address and we request you to send the news paper to the new address as mentioned below: please consider this request and respond back.

Old address:
Plot no:66,
Beside st. Domnics primary school,
Sri puram colony,
Malakpet,
Hyderabad
500036

New address:
Flat no:301,
Lakshmi narasimha nilayam,
Near...

Your collection boy has collected the annual subscription from me stating that the daily would be deliverd from 1.6.17. My receipt no (Order).32304 dt 31.5.17. This is for vijayawada edition. Kindly ascertain and let me know the status. At the time of sales promotion, the sales boy was so submissive and afterwards when i enquired about the status, he is reluctant to give a proper reply. When i said that the matter will be taken up the the consumer forum and other authorities, after fifteen minutes he called me back only to say that the newspaper would be delivered from 16th inst. When i asked, was it not your duty to inform me in advance, he simply says that i don't know that you would take the matter so seriously.
Please look into the matter and get me the feedback. Regards,

Your collection boy has collected the annual subscription from me stating that the daily would be delivery would begin from 1.6.17. My receipt no (Order).32304 dt 31.5.17. This is for vijayawada edition. Kindly ascertain and let me know the status. At the time of sales promotion, the sales boy was so submissive and afterwards when i enquired about the status, he is reluctant to give a proper reply. When i said that the matter will be taken up the the consumer forum and other authorities, after fifteen minutes he called me back only to say that the newspaper would be delivered from 16th inst. When i asked, was it not your duty to inform me in advance, he simply says that i don't know that you would take the matter so seriously.
Please look into the matter and get me the feedback. Regards,

Dear sir,
I am residing in no t1, vasantham appts, kk salai, saligramam, chennai 93
I have had subscrition for the last 3 years and the current one is till
Oct17.
However for the last one month my neswapaper is not being delivered
As the paper vendor on kk salai
Jaya news mart, 40/10 arunachalam road, saligramam, chennai 93
Has a commission issue with the main agent and is claiming rs 190
From me for delivery charges from jan17 till may17.
He has also told that i have to pay full charges from 01june17 onwards
Including cost of newspaper as the subscription stands withdrawn.
I have paid for subscription till oct17.
Can u pls resolve this issue?
Toi must also resolve micro level issues like this as it tells very badly on your distribution channels.

I have shifted residence. I have been subscribing to times of india, chennai edition. My id is [protected]. I want the newspaper to be delivered at my new address. I give the necessary info below:

Old address:
28, 29th street, nanganallur, chennai 600061.

New address:
14/1, dev apartments, nehrunagar 4th main road,
Adyar, chennai 600020.

Please arrange.

Dear Sir,
Greetings,
these are the details
Cheque given for the amount of Rs.499 canara bank, Branch - AN Street,
chq no is 941586 and it was debited in my bank account on 07-11-16
my vendor is asking for the slip i have called you for 4 times in last 3 months so
please send me the duplicate slip as soon as possible he is not giving the paper
pranams
C.M.Balaji
[protected]

Hi times team,

I am not happy about your service which is getting to me.
My name is vilas bharambe and id is 30690063. I have taken news subscription for one year. Today i didn't received news paper. I discussed with news paper distributor and vendor name is datha bhanushali at dombivli - east.

Can some help me to resolved this issue asap?

Connect me at [protected].

Dear manager,

Reference to captioned subject, we would like to inform you that the payment of 993 has been paid against newspaper subscription - times of india + economics times of rs 993/- on 5 nov 2016.

But we have not received the required coupans yet from your good office.

In between, we have received calls from toi representative for confirming of coupan delivery and assured for delivery in next 5-6 days.

But every time only assurance received instead of coupans.

05/11/16 chq paid-transfer in-the times of india [protected] 05/11/16 993

As a responsible consumer, shall i expect from you for the needful.

Awaiting for good response with resolution.

Thanks and regards,
Ashish agarwal
E-41b, jawahar park, laxmi nagar, delhi - 110092

[protected]

Hi

I have taken subscription of TOI and paid the amount through cheque in the month of march 2017. However i am not getting newspaper since last 2 weeks. When enquired neither Times of India office or the news paper vendor is co-operating. i have also tried to call the helpline number of TOI but no one picks phone there. Tried sending number of sms as well but that is also of no use.

This is the best way to fool public and take money from them in advance. This was not expected from a reputed company like Times of India.

My Subscription ID is [protected].

Request the relevant authorities to check.