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Times Of India Complaints & Reviews

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Updated: Jun 15, 2025

Complaints 2766

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325

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2441

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Times Of India reviews & complaints page 108

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Address: 600006

I did not receive toi chennai edition last week for 3 days and again today, which i think will continue. This is because, the bill raised by the supplier - s. Sundaram (News agency), a5, 25/14, kalayanpuram street, choolaimedu, chennai 600094. Cell[protected] was inflated. He has charged me rs.2880.00 for economic times for the past 4 years. I worked the mrp of ec as follows: mon 11, tu & wed 10.50 & balance days 3.50. This works out to rs.46 per week & rs.2403 pa adding 11 for the 365th day. He told me that the balance was delivery charges. I have paid him based on this working. He therefore has stopped supply of toi. I would like to know if his charge of rs.2880.00 is correct. Kindly ask your representative to address the issue.
Thanks,
D. Subrahmanyam

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H

hitechhit

from Delhi, Delhi

Oct 24, 2016

Times of India Group took a cheque of Rs 795 which was cleared on 15th Sept 2016 for 15 month subscription . But instead of sending coupons, they are very talking very rudely and not giving any update on the subscription

A

AJAY CHATTERJEE

from Delhi, Delhi

Oct 24, 2016

Dear Sir,

subcription for The Times of India and Economic times renewed on[protected] vide cheque no 804557 for Rs.993. I have not received the coupons so far. Please despatch the same and oblige.

Thanking You
Ajay Chatterjee

[protected], [protected], [protected]

depot code:-D1883
Dealer Code[protected]

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Address: Hyderabad, Andhra Pradesh, 500072

I am from hyderabad. i have subscribed the times of india news paper for 1 year from 16-apr-2016 to 16-apr-2017. my subscriber id: 32870566.
I shifted to a new address (within hyderabad) on 11-sep-2016 and updated the address to the toi office hyderabad and also e-mailed the same to 'crm. [protected]@timesgroup.com'.

Even with repeated phone calls and email remainders, the address is not updated and i am not getting the news paper till date.in every call they say that it will be resolved within 2-3 days.

I dont know why it takes so much of time to update the address and deliver the news paper to the new address???

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S

saroj.mishra

from Hyderabad, Telangana

Oct 18, 2016

Issue resolved.
I am getting the news paper from 15-Oct-2016.
Thanks.

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Address: Mumbai City, Maharashtra, 400053

Re: Subscriber ID No. 33403156 & 34387402

Dear Sir,

I have subscribed annually for the Times of India + Mumbai Mirror & Economic Times under above subscriber ID.

I am a regular TOI reader for past 6 years. I have never paid any delivery charges to any vendor till date.
Have you changed and rules of delivery? are we supposed to pay delivery charges to the person delivering the newspaper compulsorily. Will the newspaper supply be stooped and not delivered by you?

Please advice urgently as i have been told by your newspaper agent supplying me the paper to pay the delivery charges on a monthly basis.

Thanks & Regards.
Aarti Panjwani
[protected]

Oct 17, 2016

Updated by Aarti Panjwani The Customer Service Executive Mr. Surendra Yadav, is beating round the bush with the same reply that it is a practise of newspaper vendors to charge for delivering the newspaper and is unable to provide and contractual obligation on part of subscriber to bear these delivery charges. He has forwarded me the terms and conditions of the subscription which has no mention of delivery charges payable by subscriber. He is not able to resolve the issue and have asked for seniors contact details - but so far no reply or information on the same.

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A

Aarti Panjwani

from Mumbai, Maharashtra

Oct 17, 2016

The Customer Service Executive Mr. Surendra Yadav, is beating round the bush with the same reply that it is a practise of newspaper vendors to charge for delivering the newspaper and is unable to provide and contractual obligation on part of subscriber to bear these delivery charges. He has forwarded me the terms and conditions of the subscription which has no mention of delivery charges payable by subscriber. He is not able to resolve the issue and have asked for seniors contact details - but so far no reply or information on the same.

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Address: 500062

Sir,
I subscribed 12 months pack[protected] still i not receive any paper in your agent, so many times i raised complaint to him but not responding any one, i have that receipt and ID: 33492065, please solve my request immediately, payment also cleared by cheque, i am getting daily paper eenadu, he is contacted to me in my xerox shop.
contact number-[protected]

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A

anilverma1122

from Noida, Uttar Pradesh

Oct 11, 2016

I booked advertisemnt for 09.10.16 in TOI & NBT but its published only in TOI .I paid full amount Rs.4500/- for both new papers.You are requested to publish my advertisement in NBT on 16.10.16

News paper - Comment #2572194 - Image #0

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Address: 600061

This is bulusu ravikumar id # 35296996. As per your area manger of nanganallur area, yet to receive the travelers bag. As per area magnet, i would have been received it in 2 week times. Though i have sent couple of communication thru email and phone, till now i have not received the promotion. Is it for developingmarketing strength or just for advertisement. Sorry to say this.
Of course, iam not depending on your bag. But i feel very sorry for it
Media is the main source of india. But even media is cheating public.

Thanks

Regards
Ravikumar bulusu

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Address: New Delhi, Delhi, 110048

On 1st and 2nd oct 2016 it was wtitten on front page 110 pages and 88 pages respectively but we have receivrd only 100 pages and 70 pages instead of 110 pages and 88 pages respectvely. We shown it to vender. They said we deliver what we get. Second section was totally missing both the days. Pls look into the matter urgently from where this missing taking place.
Tks n rgds

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M

Muralidharan1968

from Chennai, Tamil Nadu

Oct 4, 2016

My subscriber id :33796576 .i am not receiving news paper for past 1 month .kindly do the needful

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Address: Bangalore Urban, Karnataka

Website: Timesquicktrips.com

I got call & mail from (Timesquickstrips.com) a person on 10/09/2016 and he told me that if i book holiday of Rs. 5999 on that day, i will get samsung mobile note 4 as i selected as lucky customer, so i booked the holiday and he claimed that company is member of indian association of tour operator, but when i not received any thing then i checked with indian association of tour operator, they said that times quick trips are not member of them. and then i call on the number from where i got call, nobody picking up the call, even i call number provided on website, but no one pick my call. even i tried to cancel my order as it is writen on website that you can cancel the order within 7 days of purchase but it would not happen. so i requested you pls do need ful these are following number from where i got call [protected] [protected] [protected] even neither i able to book any hotel accomodation. they are claiming that we are part of times group. website name Timesquickstrips.com

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J

jihanism2006

from New Delhi, Delhi

Oct 3, 2016

the same has happend to me also

K

keswanid

from Noida, Uttar Pradesh

Oct 4, 2016

same happened to me as well.. and now their website is not even there timesquicktrips.com

K

keswanid

from Noida, Uttar Pradesh

Oct 4, 2016

Phone nos from where I got call - [protected] and [protected]

K

keswanid

from Noida, Uttar Pradesh

Oct 4, 2016

I got a call and email from [protected]@timesquicktrips.com on 27th Sep 2016 that as a lucky customer you have got one Samsung Note 4 mobile phone. On asking why they are giving such an expensive gift for a package of mere 5999/-, executive said that yatra.com is giving 7-8 crores to Salman Khan for advertisement purpose and all and our company marketing strategy is to give benefit to customers. On asking many questions, exective tried to convince me that we are a big company and a member of IATO (Indian association of tour operators). Finally my greed of getting a samsung note4 as a gift as I was in need of new mobile phone and wanted a resort package as well for my upcoming vacation so thought even if i don't get gift 5999/- for 2 nights is a great deal for the resorts mentioned in resort pdf file present on timesquicktrips.com

After couple of days, I got a call again that your gifts have been dispatched and please note courier id. On 1st October 2016, I got courier with booking and order invoice. Order invoice is on plain paper without any TIN no.

Got call from these numbers - [protected], [protected]

jihanism2006's reply, Oct 4, 2016

did you get any gift ??

K

keswanid

from Noida, Uttar Pradesh

Oct 5, 2016

I got one booking form which does not have any contact details of company and one order invoice on plain paper without any TIN no. or so.

K

kundan kumar

from New Delhi, Delhi

Oct 5, 2016

I did not get subscription coupons for 15 months, multiple times I have called to customer service, but there is No resolution, cheque already cleared before 2 months ago. I find very poor customer services, kindly contact me on [protected] & resolve the issue.

B

binayg

from Delhi, Delhi

Oct 5, 2016

same happened to me as well...I logged a complain on Noida cyber crime cell, I received call from NCCC team and after confirmation they have forwarded the detail to Mumbai CCC team.

Now I am seeing that their website is not opening even their phone ([protected] and [protected] ) are also switched off.

F

FILM MAKER Aditya

from Gurgaon, Haryana

Oct 5, 2016

Your journalism has gone far below the actual facts, lethargic correspondent who doesn't want to get acquaint of the story and deny of an apology too. They want create an article on some random press note. TOI was a reputation bulletin in vision but unfortunately not this time .I would not recommend anyone to read with forbid facts

Fraud done against me by timesquicktrips.com (they claimed we are part of times group) - Comment #2568159 - Image #0

A

Anand karthick

from Chennai, Tamil Nadu

Oct 10, 2016

I have made call to your office on 22nd september 2016 to collect the cheque no 796943 dt.22/9/2016, for rs.499/-till date nobody bothered to collect the cheque. My subscription expires on 31st october 2016.

I may be appraised action taken to collect the cheque. My mobile n:[protected], ll no: 23643502.Mail id: [protected]@gmail.Com.

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Address: Gurgaon, Haryana, 122018

Hi,

My address is 108, deerwood, nirvana country, sector 50. gurgaon. i have been residing at this address for more than 8 years now.

The newspaper delivery person in my area is a ruffian. i have had many issues with him in the past - charging twice during the same month on the pretext that i had not paid previously, getting fake notes while making payments and all other kind of rowdy behaviour. the last time we refused to pay twice during the same month, he stopped dropping papers at our place.

It has been more than 6 months now, when asking him - he says - jo karna hai kar lo.

Can anyone do something about this!!!

Regards
Mukut sharma
[protected]
Mukut. [protected]@gmail.com

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Address: Valsad, Gujarat, 396170

Hi.. my name is rameshchandra tandel.. and i am a subsciber of toi since last 7 years. our vendor boy delivering only toi newspaper without mumbai mirror and bombay times and he is charging full. i asked delivery boy but he says our agent/vendor is giving only toi at the cost of all newspaper. hope you will take proper action against the correct people..

Regards,
Ramesh tandel
[protected]

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Address: Patna, Bihar, 801503

Hawkers of Times of India are charging more than price mentioned on Newspaper. They have charged ₹5 instead of MRP ₹4 for Economic Times. They are not even afraid of any complaints and blaming that the company is providing them the Newspaper at that cost only so they would charge more . We all know that it is against lawif someone is selling Newspaper at higher price and strict action must be taken against them. Also they provide rough bill and they do not have proper billing system.

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Address: 411007

I am subscriber of toi for more than 20 years. for more than a year, my newspaper vendor at aundh, pune is inflating toi cost in his monthly bill by rs. 20 (does not show separately). on inquiry, he says this is for pune times supplement. actually, this is delivery charges he is levying. but he is including it in toi price and not showing separately in his bills. i understand, his charging of delivery charges is illegal as he is already getting commission from toi.

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Address: Mumbai City, Maharashtra, 400057

I have paid yearly subscription money for Rs. 1, 262/- against cheque no 172373 dated 18.05.16 o[censored]nion Bank of India.

The subscription commencement coupon was received through the post late in the evening in last week of august -16. But unfortunately the official who came to collect the coupon dropped in our house same day before we received by post. Hence, coupon remain at our end till date.

Suddenly the vendor stopped delivering newspaper copy from last week.
When I enquired with vendor, the reason for stopping delivery was late payment from my side. He informed that he has received a list of subscriber from Times of India to stop delivery to such customer.

Now I would like to inform you that the payment was done on time so how can you stop delivering papers when the subscription commencement documents says copy start date is 16.06.16 and end date is 15.06.17.

Kindly look in the matter and start delivering my copies immediately.

Regards,
Manojit Roy
Subscriber ID 28652024

Vendor's name : B. E. Bhurke
Vendor : 21485648
Sub Vendor : 21503066

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A

Ajit Munj

from Mumbai, Maharashtra

Sep 19, 2016

Why every retailer and shopkeeper take Rs.8 for Times of India news paper along with Maharashtra Times.
Where price mentioned is Rs.7 on Times of India news paper along with Maharashtra Times.

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Address: 600085

My Subscriber no is 27420033 and mobile no is [protected]. The delivery of TOI news paper is highly irregular and on some occasions I miss the daily altogether! My complaints to your subscription manager as well as Chennai TOI office at Nanadanam is obviously falling in deaf ears.

I have received a soothing reply from your subscription office recently assuring prompt deliveries which remain an empty promise till now. I have not recived may today's TOI at the time of sending this message at 0908 Hrs!

I hope this message is seen by some one responsible and acted upon!
Regards

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Address: New Delhi, Delhi, 110025

I'm Balkishan Chauhan of Jasola village 110025. and would like to add a complaint for contamination of water into the streets which happens almost every week.
I request you to look into the matter and take proper actions about it.

Yours sincerely,
Balkishan Chauhan
Jasola village
110025
Ph. No. [protected]

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Address: 600122

Dear Team,

I am not getting the daily news paper from 24th August 2016.Please check and revert to me immediately with the action taken.

My subscriber id:32057309

Iyyapanthangal
chennai .600122

vedor name:gnanam
depot name:kumanachavadi.

I am not able to get connected to the help time[protected].
Pls check that also.

With regards,

Anthony

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Address: Mumbai City, Maharashtra, 400104

I have subscribed the Times of India -MT Combo under subscriber ID 30149781. start date 16.04.2016 end date 15.04.2017. I have informed TOI on their email ID crm.[protected]@timesgroup.com on 22.07.2016 that I have shifted our residence from Kalyan to Goregaon (West), Mumbai on 12.07.2016 at the following address and request them to start my balance subscription on my new address:.

Amol Agrawal
Flat No. 102, Shillo Mahal CHSL, Plot No. 53A
Road No. 06, Jawahar Nagar, Near Brahamkumari Garden,
S. V. Road, Goregaon West, Mumbai 400 104

I wish to inform you that in spite of many followups, still No body has turned to me to start the newspaper on my above address.

please look into the matter. check mails send my on crm.[protected]@timesgroup.com and take the action to get start my subscriprion on my new address.

Thanks

Amol Agrawal
M[protected]

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H

Harish seth

from Mumbai, Maharashtra

Sep 16, 2019

Change of address for subscription ID No.MU[protected]
Mobile no [protected]

Harish Seth
1801 Tashkent CHS
Near Sudhir Phadke Flyover
Opp Ram Mandhir
Borivali West
Mumbai 400092

Change of address subscriber id 30149781 - amol agarwal - Comment #3535819 - Image #0

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Address: Thane, Maharashtra, 421202

Sir,
As above I paid Rs 1262/- in dombivli for TOI+Mirror by chequeno 326545 SBI dombivli-west on 10-07-16 my earlier period was up to[protected]. Till date I have not received Coupons kindly look in to the matter & arrange for coupons. paper I am receiving regularly, but it is too much delay, your help line no one responding / useless pl settle the things at an earliest.

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R

Rishi Rai

from Nashik, Maharashtra

Sep 16, 2016

The vendor is pushing Pune Mirror along with Times Of India, Inspite of repeated request of stopping Pune Mirror. My address in The Island Wakad pune 411057.
Name of vendor is Ninit.
Please advice.

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Address: Thane, Maharashtra, 401107

Website: www.consumercomplaints.in/new_complaint

Please find below communication with CRM team but no solution;

Mail Communication:

Dear Sir,
Why am I not getting firm answer to my queries?
Only managerial respond.

Why are you not giving me paper from tomorrow, as already 2 month over in follow up.

I think there is only 1 click difference, which is not being followed by Times group team.

Regards br...

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Address: Mumbai City, Maharashtra, 400060

We have missed 15 papers in last months and again he started to do the same thing from last few days.
So let us know if there is any issue from you end or this is happening because of agent irresponsibility.
We have paid amount in advance for an year.
Kindly look in to this matter.
Location - pratap nagar jv link road, jogeshwari east ..mum 400060

Thanks and regards
Rohit Bhange n Ashish Mahadik

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Address: New Delhi, Delhi, 110070

Website: Www.TimesofIndia.com

There's only 1 delivery vendor in D-6 area of Vasant Link. He is fleecing all subscribers with Rs.20-40 charges towards delivering the news paper. Upon refusal to pay the amount, the subscribers are being threatened with discontinuation of services.

Requesting your help with stopping this illegal ransom that we are being asked to pay everyday. Being a big power house in media that you are, if you can't still stop this, I would rather not subscribe to your news paper.

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S

sagarji

from Kharagpur, West Bengal

Sep 5, 2016

We have not received the coupons, we had subscribed for Times of India, New Delhi, English. We got the confirmation SMS on 27th July. Our no. is [protected]. PL do the needful and arrange to deliver the coupons.Otherwise we are not able to read your TOI paper.

O

op_gupta16

from Delhi, Delhi

Sep 7, 2016

Please contect at [protected] on the subject cited above for TOI news paper Annual subscription.I want to annual news paper subscription scheme right now.Are you attending the matter by calling me .
Regards
O.P.Gupta

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