The Hindu Customer Care
Kasturi & Sons Ltd.
Customer satisfaction rating: 2%
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487
COMPLAINTS

The Hindu Customer Care

Kasturi & Sons Ltd.

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Address
The Hindu Kasturi Buildings 859 & 860 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

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Phone:
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Customer satisfaction rating
2%
Complaints
487
Pending
0
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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The Hindu Complaints & Reviews

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The Hindu — not receiving news paper regularly from vendor

 Ramya Sheshadri on Apr 21, 2018
Our subscription ID is [protected], from Bangalore. We have consistently faced the problem of not receiving the news paper regularly. In a month 5 to 6 days we don't get the newspaper this is continuing to happen even after making the full.payment of 1000 for the subscription.
We have complained about this to the newspaper and the vendor still not resolved. Tired of this constant problem hope you will address this issue at the earliest....
Complaint comments  Read comments Complaint category Other

The Hindu — renewal subscription - excess charged

 CRV Gupta on Apr 16, 2018
Some body called from the hindu and informed to pay a sum of rs.999/- and renew my annual subscription to the hindu. Accordingly i, transferred a sum of rs.999/- on 20 03 2018 towards renewal of annual subscription to the hindu. Received the acknowledgment also.

I was referring through earlier sms - i found that on[protected].25 pm contact no.[protected]. Where in i was informed to pay a sum of rs. 899/- towards renewal of my annual subscription.

I request you to refund the difference of rs.100/-

Thank you

C r v gupta

[protected]
Complaint comments  Read comments Complaint category Other

The Hindu — the paper given by delivery boys in noida

 Mariappan R on Apr 15, 2018
Frequency of not delivering the paper completely has increaded after you started segregating the hindu sunday as 1 & 2, magazine, literature etc... Many a time either part 1 is missing or part 2 is missing... When it is delivered like this i always feel "incomplete" on sunday spoiling the morning... Please educate the distributors to educate the delivery boys to give full paper... Mariappan r...
Complaint comments  Read comments Complaint category Other

The Hindu — unsanitary conditions

 MBR Sinfonia on Apr 9, 2018
Sir

Through this letter, I want to bring to the attention of the authorities concerned the unsanitary conditions in Pantharapalya Layout Mysore Road since from a long time. The sweepers absent themselves and the streets stink with heaps of garbage. Nor the BBMP garbage collecting vehicle comes on its regular round. We made a complaint to the BBMP authorities followed by the reminder many times but all in vain. With the onset of rainy season, the situation has worsened due to the garbage choking streets. Attaching some of the pictures foe your reference which states the current worsened...
Complaint comments  Read comments Complaint category Municipal Corporation

The Hindu — not receiving news paper daily

 Vidya Manjusha on Apr 3, 2018
Such a proudness for this hindu newpaper office boys. It's been 15 days i have said for them to deliver the paper. I am from vijayawada siddhartha medical college... Studying mbbs.. Preparing for upsc exams... And my preparation lags for 15 days because of u people... I have called them for more than 6 times not at all responding... Disgusted fellows...
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — non receipt of news paper and gift

 emmanualca on Mar 17, 2018
Paid rs.999.00 to the hindu at 8:44 am. Order id: qrdb6d72dc6a01a583. Updated balance: paytm wallet - rs 95.65

Sir
Although i have paid on 23rd january 2018 rs.999, it is unfortunate to note that you have not bothered to supply the newspaper and the promised bag. Your people have mentioned that complaint is closed.
Never expected this from your end.
Please solve this long pending issue immediately and oblige.
Regards
Emmanual swarnalatha
[protected]...
Complaint comments  Read comments [2]Complaint category Other

The Hindu — newspaper and kids paper saturdays copy

 Raji Prabhu on Mar 13, 2018
I haven't received hindu newspapers and kids weekly paper of saturday having subscribed early last october on the stepathon event at their office. Having repeatedly complained about this, we received 5 copies of the kids issue alone. Now nothing has arrived in spite of repeatedly complaining. We have been subscribers for nearly 40 years and we are unable to bear the quality dropping off now. We expect the hindu senior officials to look into this issue and sort it as soon as possible. Subscribers have got a very high image of this news paper....
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — business line - refund request because of non receipt of paper

 Chandraneel on Mar 11, 2018
I am a subscriber of hindu and have a lot of respect for their publications.
In november 2017 i paid for subscription of business line. I received paper for only 1 week and then after i used to get 2 or 3 copies every 2 weeks and there were incidents where i did not get copy for more than 3 weeks at a stretch.

Hindu team could not clear the issue (Complaint number is a111079, a124974, a128072) and hence without any option i had to opt for a refund on 4th january 2018, complaint number is a129514.

Until now i have not received refund and i call every week to ask...
Complaint comments  Read comments [2]Complaint category News & Media

The Hindu — not receiving paper from 1 month even after paying for it.

 Ranjith Gowda Beat Boxer on Mar 10, 2018
My last year subscription would expire on 28th feb but i stop receiving newspaper on 10th feb only and i renewed the subscriptions on 12th feb (For the year[protected] and i was told i'll start receiving newspaper from march 1 but till now i havnt receive.
I'm an upsc aspirant and newspaper is so much important for me but my concern has been neglated. I tryed calling customer care and they say call tomorrow, since 1 week....
Complaint comments  Read comments [1]Complaint category Education

The Hindu — I am complaining about mr syed mujahid pasha.. who has cheated me.. [Resolved]

 Khushi123mnp on Mar 6, 2018
Hi
Today m sharing my story to all u ppl.. Plz go through this n try to share as much as u can so that ppl like Mr syed Mujahid Pasha can understand we girl r not made for nly enjoyment or time pass... I am sharing his no. [protected]... Plz call him n ask him why he did this wd me... Actually m a Hindu girl...we both r working in same company.. N he came to my life..he proposed me.. He made all false promises that he ll marry me.. He will convince my parent n all... After three years I came to knw he is already in a physical relationship wd one girl.. Her name is Arbina tabbasum.. She is...
Complaint comments  Read comments Complaint category Sexual Abuse

The Hindu — spreading lies through wrong information

 georgepaniel on Mar 3, 2018
On sep 7, 2017 the hindu had published an article titled "1 in 7 medical seats goes to chennai" under which they had put a chart depicting that from sivagangai district 39 people had got medical seats.

But the information received through rti states that only 1 person had got selected in neet from sivagangai.

Publishing such wrong information, the hindu should accept it had published a wrong news on such and such date and publish a apology to the public for the wrong news.....
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — I am complaining about someone who has cheated me

 Khushi123mnp on Mar 1, 2018
Actually i am a girl.. And what i am going to share this is very private information.. So i don't want to share my name n all... Actually wt hapend i was working in one private company in 2015..in the same company one of my frnd mr syed mujahid pasha... He belongs to kolar (Karnataka) was working in in my team.. He proposed me.. Even i accepted it.. We became so close to each other... Many times he asked me to slp wd him but i denied it... After three years i came to knw that he was already in a physical relationship wd one girl from kolar nly... And the thing is that he was in a physical relationship...
Complaint comments  Read comments [1]Complaint category Other

The Hindu — still getting charged after unsubscribing . please don't subscribe to the hindu newspaper online

 dusmanta kumar bhoi on Feb 28, 2018
Almost a year back i subscribed to the hindu daily newspaper online. When i no more needed it i unsubscribed for the newspaper about 6 months back. Still every month they charge me Rs. 99. Don’t know why. Typical misuse of my card.

I have already sent many mails regarding the issue. But they have a pathetic customer care facility.

Please refund all my money that you wrongfully debited from my card and make sure this doesn’t happen again with anyone else.

Guys, Please don’t subscribe to The Hindu newspaper online....
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — irregular and irresponsible delivery of newspaper-the hindu-tamil

 ragavkrishna on Feb 27, 2018
I am dr. S. Ragavanantham, who resides in gandhi road, velachery. My subscriber id is [protected].
From the beginning, the fellow who is delivering the newspaper just throws the paper from the main road. Most often it will fall either on the road or in the wet area of the car park. We insisted him to deliver just inside the doors. But no response. I tolerated.
Many saturdays and sundays he delivered dhinathanthi instead of hindu. We missed many saturday and sunday issues. I tolerated.
But now, last one week i didn't get the newspaper at all..
By subscribing online,...
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — the weekend tabloid

 Viji Chins on Feb 26, 2018
I have subscribed to the weekend tabloid during the auto expo show in aug 2017. Through mr satish davey. Inspite of innumerable calls and visits to the hindu office, i have received only first six copies. I request you to kindly refund my money back.
My subscription no [protected] to the hindu student edition is valid from 24.09.2017 to 28.10.2018....
Complaint comments  Read comments [1]Complaint category Magazines & Newspapers

The Hindu — not getting news paper after yearly newspaper payment paid

 Tony Jose Manjaly on Feb 19, 2018
Hi,

I am tony jose manjaly, residing at # 227, 5 th c main road, h r b r 2 nd block, kammana halli, bangalore 560084.

We paid the yearly subscription amount through crossed cheque. The amount with drown from the bank, but we not got single day newspaper and the offered gift (Bag).

My mail id is : tmanjaly@yahoo.com.
Contact number :+[protected]

Thanks / regards,

Tony jose....
Complaint comments  Read comments [1]Complaint category Magazines & Newspapers

The Hindu — payment for epaper subcription unsuccessful

 sumankuna on Feb 12, 2018
Order id: w20180204epap0107
Transation id: [protected]
Amount: ₹3539/-
I paid on 04/02/2018 through net banking for life time membership. But at that time shown pay unsuccessful and amount dedected and not return ed to my account.
So kindly inform me my epaper subscription activated or not if not how much time take to return my amount to my account. Kindly give information about my problem. It already 8days. My phone number [protected]. Thank you. I am waiting for your reply....
Complaint comments  Read comments [1]Complaint category Banks

The Hindu — in spite of payment for newspaper subscription not receiving newspaper

 kumar553 on Feb 9, 2018
A136770 and a138683 raised these two compaints. Its been 1 whole month, still not received the newspaper...

Countless calls to the customer case but to no use...

On top this the representive puroshotham is cutting the call……

Regards,

From:
Sent: ‎friday‎, ‎february‎ ‎9‎, ‎2018 ‎4‎:‎25‎ ‎pm
To: customercare, web. Thehindu@thehindu.co.in

Regards,

From:
Sent: ‎friday‎, ‎february‎ ‎9‎, ‎2018 ‎4‎:‎17‎ ‎pm
To: customercare
Complaint comments  Read comments Complaint category News & Media

The Hindu — subscription charges deducted but no papers delivered and no refund given

 Arjoon on Feb 9, 2018
I had subscribed to thehindu online for paper delivery on 24 aug 2017 with subscription id [protected] with credit card details for monthly deduction of subscription amount. Since they were unable to deliver the papers at my home, i had asked the customer care to cancel the subscription and provide a refund of the subscription amount already deducted which they agreed to. But even after cancelling the subscription, they continued deducting the monthly subscription amount of rs 99 for four months. Despite many complaints and mails, no money has been refunded yet to me, only further assurances from...
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — no paper delivery

 Bharathi Kothandapani on Feb 5, 2018
Subscrber id : [protected]
Hindu reference id :w20170606esub0029
I had subscribed for hindu paper on june 6th 2017 by paying amount inr 1549 reference id[protected] and start date was 16 june 2017 but after frequent callings i had received at end of june 2017, only till september end i had received the hindu paper, till date no delivery of paper since i was hospitalized i was unable to contact and my family members were not aware of where to contact, and no agent number was given to be contacted. Please refund the amount horrible experience from a national subscriber...
Complaint comments  Read comments Complaint category Government Organizations

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