The Hindu Customer Care
Kasturi & Sons Ltd.
Customer satisfaction rating: 3%
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517
COMPLAINTS

The Hindu Customer Care

Kasturi & Sons Ltd.

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Address
The Hindu Kasturi Buildings 859 & 860 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

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Phone:
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323
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180

Customer satisfaction rating
3%
Complaints
517
Pending
0
Resolved
14
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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The Hindu Complaints & Reviews

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The Hindu — the hindu newspaper

 Julius Darren on Oct 18, 2018
Hi there,
This complain is regarding the subscription of your Newspaper. I had already made the payment for the upcoming years subscription by about 10 days in advance to get newspaper from October 16 continuously. But it's been 3 days since I haven't received the paper. As it'e been 3 days kindly look into the matter and see through that we get the newspaper as soon as possible. Also extend my subscription for 3 more days as you haven't delivered the newspaper for last 3 days (i.e On October 16, 17, 18) as it starts on October 16. Kindly look in this matter ASAP and take immediate action....
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — mental torturing

 elavarasan24 on Oct 13, 2018
Sir i am student of acgcet, here we have one professor his name is mariraj mohan, he belong to department of civil engineering, he is torturing students mentally who is not obeying his words, and also he is seeing the girls in bad manner, one time he look a girl in a bad manner and the girl realised that, and she get away from him, because of the he trying to fail the girl in examination even though she is a topper of the class, and he is pushing the students in wrong path and mentally commit suicide, sir i request you to take some decision against him otherwise lots of students life will spoil,...
Complaint comments  Read comments [2]Complaint category Education

The Hindu — not getting paper

 Mk091 on Oct 7, 2018
We have subscribed to the hindu newspaper through a person named ram he has not been available for past 10 days and hence we do not get newspaper.
We have tried to call him, whatsapp him but no response. When asked about him his co-workers do not know anything.
He has not given any receipt for subscription but newspaper had been given for one month
If you do not take action we would have to....
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Hindu — the young world

 Killis on Oct 6, 2018
Hi,
My subscriber no : [protected]
Subscription no : n[protected]
Orderid is : t20180303esub2242

I had renewed the subscription for young world on 03/03/2018. I have not been receiving the order for the last 6 months...

Received two calls as enquiry for address
Still no issue has been delivered so far...

Please refund my subscription amount...

Thank you,...
Complaint comments  Read comments Complaint category News & Media

The Hindu — not receiving the hindu newspaper

 MaheshVaze on Oct 5, 2018
I subscribed the hindu newspaper with order id: t20180704esub2825. I should get my copy from 1st oct. But till now i have not received my copy. I contacted customer care number of times. They gave me same answer always that "you will receive your copy from tomorrow". Complaint reference number is a274478. This is very shameful from a newspaper agency. I believe that a local distributor who is selling a newspaper is not interested that the customer should get a copy directly from the newspaper company. You please resolve this issue quickly and let me enjoy reading the current happenings....
Complaint comments  Read comments [1]Complaint category Magazines & Newspapers

The Hindu — tamil hindu newspaper

 weareidiots on Oct 3, 2018
What an idiotic circulation dept. You have! When my hindu tamil subscription period ends, you never informed me. Should you not inform me at least 3 or 4 weeks in advance?

While searching your website https://pay.hindu.com, there is no sign or display of tamil hindu newspaper! What sort of business you are running?

I hope this complaint will not be read or replied by your circulation dept.

Go to hell. I wont recommend this tamil hindu newspaper to anybody....
Complaint comments  Read comments Complaint category News & Media

The Hindu — non delivery of newspaper business line

 Mukesh Nimbalkar on Sep 30, 2018
I have subscribed for The Hindu's Business line edition on 1st August 2018 and supposed to be delivered from 16th August 2018 for next 6 months. But the newspaper agent is not delivering it on regular basis. In the last 45 days they have not delivered for 20 days.

The agent is skipping mostly on Fridays and Sundays. Even after making frequent and timely follow up with the Hindu co-ordinator Mr. Shimnad basheer in ernakulam, agent is still skipping the delivery.

Initially i thought it is happening because of floods in Kerala hence I did not complain about it. And Mr....
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — not delivered book bought online

 Kanithi Bhanu Teja on Sep 28, 2018
I have bought "ka nilakanta sastri - writings in the hindu" in the hindu website on april 22, 2018 priced rs 269. I didnt receive the book yet. Now it is month of septmeber, despite sinding no of mails regarding the issue but didnt receive any positive response of getting the book from them (Uploaded the details of conservation). The got to know about the book form the multiple advertisiment form the newspaper and got intrested in the book. I have wasted lot of time regariding this issue. Kindly consider this issue and solve asap....
Complaint comments  Read comments [1]Complaint category News & Media

The Hindu — high cost

 Anupriya09 on Sep 28, 2018
The seller in bareilly named deendayal took 11rs per paper, when i complain to him he said 11rs is company price.
But on newspaper it is 10rs. Kindly take an action against him.
I live in hostel and we hostel girls haven't any option except taking paper from deendayal and he take us granted and we pay him extra money. Why?
The hindu is already costly and because of deendayal we are payning extra 100 rs per month.
Plese take an action....
Complaint comments  Read comments Complaint category Education

The Hindu — not getting paper since two months

 Raghava Rani on Sep 25, 2018
Dear sir/mam
This was the second time that I am posting this problem of not getting paper from two months .
I have taken subscription for yearly one but this was not at all fair . As a student I need paper so badly but I have been complaining this to people here Guntur distributor and Vizag as well but no response for multiple cals made to them... This is not even fair for a reputed paper like Hindu
Hope u can sort out this as soon as possible
Please go through this issue and provide me the paper....
Complaint comments  Read comments [1]Complaint category News & Media

The Hindu — poor supply of newspaper for the annual subscriber - reg

 pramesh825 on Sep 23, 2018
I have been getting the hindu - tamil coimbatore edition for the couple of years through annual subscription mode.
At the time of renewing the annual subscription for the year apr 2018 - mar 2019, i have informed about the irregular paper distribution, to the persons who were contacted me. It was assured me that definitely looked into to nullify the issue.

I have informed the personally to the distribution agency, no improvement.
Then started writing a mail to customer care, the template response of we have forwarded your mail to the concerned department, we will get...
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — non resumption of the magazine after the change of address.

 Kanagaraju M on Sep 19, 2018
My new address is at ss garden, subramania palayam, gn mills.

Change of address intimated on 06/09/2018. Though i was informed the resumption of the supply of the newspaper to be done within 4 days, i am yet to receive the magazine (Already 13 days gone). I feel sorry about your services even after remainders. My subscription no. Is [protected] renewed from 28/02/2018.....
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — auto payment with no paper delivery [Resolved]

 ramnath sreeramula on Sep 19, 2018
Respected sir/ madam,

I have been charged an auto payment from 3 months but the hindu newspaper is not being delivered at my home. The delivery boy is providing a regional newspaper and charging rs 160/- from the past 2 months. When informed about the auto payment of 99/- from my credit card, he said that he is unaware about such transactions.

It's been 3 months i am facing this issue. Can you please help me to refund my 297/- and cancel my auto payment as this is not working as i expected.

I look forward for your quick response.

Regards,...
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — increased college fees in mid of course.

 Manisha.mt on Sep 9, 2018
My colleged pt deendayal upadhyay national Institute for persons with physical disabilities (divyangjan) is consistently increasing fees in past two years.
At the time of admission they told us that fees will decrease in subsequent years .
2 nd yr fees was 19000 it was increased to 25000 (approx )

And also take fres for internship. At the time of admission, in the college prospectus, there was only 4 year fees description & 6 month internship .
But after getting admission we came to know internship fees .
College takes tuition fees for no classes in internship....
Complaint comments  Read comments Complaint category Education

The Hindu — irregular delivery of newspaper

 bnlyadav on Sep 9, 2018
Subscriber id : [protected]
Hindu reference id : t20180713esub7168
I subscribed for newspaper on jul 13. Subscription period[protected]
To[protected].
The newspaper delivery is very irregular. Every other day one or two sheets will be missing and at least once in a week, the person delivers indian express which turns my mood off for the whole day. When i tried talking to him, he replied in a rude and careless manner. Today he said over phone that he hasn't received any message from the hindu's end regarding my subscription, hence he won't be delivering me the newspaper...
Complaint comments  Read comments Complaint category News & Media

The Hindu — non receiving of newspaper since last 10 days in spite of online payment

 Amruth Rao on Sep 8, 2018
Dear sir
Ihave been subscribing hindu since last 12-13 years. Sometimes i pay on line also. But in july i have paid online and i god thanks message from hindu office also. — tx-thindu on saturday 1-7-2018 — that they rcd 1899rs online and my order id is — w20180701esub7185. And my subscriber id is [protected],, and my mobile no. Regd with u is [protected]. I did not paper from 1-9 to till today as my online payement is not acknowledged and not noted by hyderabad hindu office which is very disgusting lie for me.,,, afterwards i have complained to customer care office on toll free number...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

The Hindu — not getting paper from one and half month and no response from guntur head office

 Raghava Rani on Sep 5, 2018
Dear sir/ mam
This is to inform that i am not getting paper since one and half month but i have took a year plan
Even people here were not even responding properly
This was second time since i started getting paper. First i hav been complaining to guntur office but no use later in a week after posting here i got the paper again.
As a trusted customer of hindu paper i don’t want this kind of service to b repeated sir because we don’t want between people to spoil ur circulation related matters... Please go through this issue and provide paper as soon as possible...
Complaint comments  Read comments [1]Complaint category Other

The Hindu — non receipt of newspaper on renewed subscription.

 Kagopalakrishnan on Sep 5, 2018
My subscriber id is [protected]. I have renewed my subscription till aug 2019 and the hindu payment ref is t[protected]esub7105. I have not been receiving newspaper for last 3 days despite a complaint with call centre 2 days back. Today unable to get the call centr also. Highly unsatisfied with this high hands attitude. If you are unable to rectify please arrange refund....
Complaint comments  Read comments Complaint category News & Media

The Hindu — paid but not receiving the paper

 harsh jain \ on Sep 4, 2018
I paid my renewal as per the mail sent from the hindu. But i did not receive my paper and when i asked they said me i did the payment on 28th of august 2018 so paper will come only on 16th of september 2018. When i said as per your mail only i did the payment which said renewal before 31st august 2018 the did not properly respond and give me a solution. I said i need this process to be fast and want the paper for my daily exam preperation purpose they just said we will help and didt provide any help. Poor way to deal with customer even after paying before time as provided in their mail. I need a...
Complaint comments  Read comments Complaint category News & Media

The Hindu — complaint regarding no delivery of newspaper in my area on time

 Edison P Joy on Sep 4, 2018
Dear sod,
I got subscribed from 01/09/18, for a year. I didn’t receive my copy the first day. When asked, the agency says they haven’t received any intimation regarding my subscription. Due to some miscommunication between the hindu and the agent, still my copies are pending.
Moreover, the agent said, they receive their copies by 06:30 am everyday. So they don’t have the delivery boys, as they go to school. By which, they can only deliver my copy the next day.
I tried contacting the office multiple times, but no proper response so far. Literally, there is not even a...
Complaint comments  Read comments Complaint category News & Media

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