The Hindu Customer Care
Kasturi & Sons Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
520
COMPLAINTS

The Hindu Customer Care

Kasturi & Sons Ltd.

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Address
The Hindu Kasturi Buildings 859 & 860 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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307
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175

Customer satisfaction rating
3%
Complaints
520
Pending
0
Resolved
13
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

The Hindu Complaints & Reviews

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The Hindu — not receiving hindu paper

 Venkateswaran E on Aug 13, 2018
Respected sir
I have subscribed hindu paper for rs 999/-, as a yearly subscription. I shifted my house to anna nagar west extn., from perambur on 17 june 2018.
And requested to continue the hindu paper service to my new address. Despite of my several calls to your customer care, i have not received the paper even a day.
This is my last try and the next is to approach the senior official of yours.
Hope you will consider and priortise and solve amicably.

New postal address
E venkateswaran
24, icc, 5th street,
B - sector, w-block,
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Hindu — regarding subscription the hindu in-school weekly tabloid.

 Jacinth J on Aug 10, 2018
I have subscribed the hindu in-school weekly tabloid online on july 24, 2018. I haven't received a single copy until now. Given below are the details of the transaction. Please do the needed as soon as possible.

Subscriber id : [protected]
Hindu reference id : w20180724esub7355
Amount [ inr ] : 899
Icici reference id : *
Date of transaction : tue jul 24 23:12:19 ist 2018...
Complaint comments  Read comments Complaint category Education

The Hindu — non-receipt of youngworld

 tvaram on Aug 3, 2018
I have not been getting my young world subscription again. This is the second time. I have paid the annual subscription once for the address in uniworld city, in gurugram and again i have made the payment and and got only two issues though i made the payment for the entire year. Second time i have shifted and gave the gpl towers gurugram address. P help me the two addresses where i paid the subscription for the entire year are as under:
Name anish, q. Nob-2/202 uniworld city sector 30 gurugram-122001
Subscription number:[protected]

Name:t. V. A. Ram, g-102, gpl towers...
Complaint comments  Read comments Complaint category Products & Services

The Hindu — cheating and fraudulent act [Resolved]

 Abhilash Gopinath on Jul 31, 2018
I have visited the hindu newspaper advertisement agency in parrys, chennai (Opposite to the madras high court) on 26/6/2018 to give an advertisement for my advocate enrolment purpose. There one mr. Abdul razzak who said he will do the needful by receiving the amount of rs.1, 100 told me that the news will be published on 27/6/2018. The very next day he called me and said the cost is rs.4, 900. I requested him to cancel the advertisement request, which he did. When i asked him to return rs. 1, 100. His lame reasons are not acceptable and he has still not repayed the money. The professionalism “the...
Complaint comments  Read comments Complaint category News & Media

The Hindu — the dealer is not supplying hindu paper regularly

 veduru sreenivasulu on Jul 29, 2018
This is veduru sreenivasulu from t. C. Palya k r puram bangalore a hindu news paper reader. I subscribed to hindu on may month for one year, but the supplier from our area is not delivering the paper in time and frequently. With in this two months around four days i didn't received the paper. Please make arrangements to deliver the paper with out fail daily intime...
Complaint comments  Read comments Complaint category House, Apartment Rental

The Hindu — non delivery of newspaper for 3 days

 HN Nannhdaraj Urs on Jul 25, 2018
I am a resident of bangalore, kudremukh colony, 2nd block, koramangala 560034.. For the past three days the hindu news paper has not been delivered.. Mr venu of anand news paper agency informed that my name is not in the "list" provided from your end. Please note that i have paid yearly subscription for the period[protected] to[protected]. And also renewed for another period of one more year for the period[protected] to[protected]. I regret for the lapse. Please take necessary action for the delivery of news paper immediately. - h. N. Nanjundaraj urs....
Complaint comments  Read comments [1]Complaint category Magazines & Newspapers

The Hindu — who is my dealer to deliver

 Lenin Devadoss on Jul 23, 2018
The following sms message is my confirmation for the paper. But from 2 days back the paper was stopped by regular dealer because of non payment to him from the hindu paper organisation.
Why? May we know the dealer information while paying you?

Hello! Thank you for choosing the hindu tamil. Your renewed subscription no [protected] is valid from 16.11.2017 to 14.11.2018. (Do call us at:[protected] for any assistance. Happy reading!-

Lenin
Vanagaram...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

The Hindu — non-receipt of promised gift for hindu newspaper

 mage_76us on Jul 20, 2018
Sir,

I have paid on 23rd July 2017 rs.999(Cheque) for Annual subscription and promised to get the back pack bag with in 15 days while collecting cheque.

Till date(almost after a year)i did not received the bag.

So Many times contacted the customer care, they lodged the complaint but it is for name sake.

I called the agent, not answered properly and did not pick my call afterwards.

Being one of the most popular newspaper, i did not expect the service from the your agent and your customer care department.

After...
Complaint comments  Read comments [1]Complaint category Magazines & Newspapers

The Hindu — non availability of daily news paper

 rammohan g on Jul 20, 2018
Sir
hindu newspaper is not properly supplied daily in vivekananda nagar colony kukatpally hyderabad
we get all other papers early in the morning but the hindu is supplied late, on the main road of our colony there is only one vendor who sells hindu, he keeps three or four copies which exhaust immediately.
my plea is to see that the paper reaches on time with sufficient copies.
thanking you
DR G.RAMMOHAN
552, VIVEKANANDA NAGAR COLONY
KUKATPALLY, HYDERABAD 500072 TELANGANA...
Complaint comments  Read comments Complaint category Products & Services

The Hindu — the hindu school paper

 sivagrapes on Jul 19, 2018
I have subscribed the hindu school paper in Jan 2018 at Rs900(yearly subscription). This paper has to come on weekly basis, initially one month was came regularly after one month the service has been stopped. I have not received from Feb 2018 (second week) onwards. In this connection, i have contacted Hindu customer care many times, but they took the complaint and not rectified so far. Further, i am requesting to refund the balance amount, but still there is no response from hindu. Also, while contacting the landline number, they given another toll-free number is[protected], this number not...
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — news paper not receiving since june 2018

 prabhap on Jul 17, 2018
Hi
We are not receiving News Paper past One and half month, we have enrolled for one year period, which will close only On August 15th 2018 only, but our area distributor stooped supplying the news paper from June 1st 2018 on wards only, same thing happened last year also, after repeated phone calls to our distributor and customer care two months later we received, but this year repeating.
Please do the needful as early as possible
our address:
No:54, Premier Park
Gubbi Main Road, Byrathi,
Bangalore -560100...
Complaint comments  Read comments Complaint category News & Media

The Hindu — overflowing of sewage water since one year

 Sharath Chander.s on Jul 15, 2018
Hello sir we are from south thirumalai nagar 3rd street villivakkam near icf we have been walking and living in this area with overflowing of sewer water since one year and no action is been taken after several complaints to Chennai corporation. Kindly publish this news in your paper so that it might reach the higher officials and take necessary action

Regards
Sharath Chander
[protected]...
Complaint comments  Read comments [1]Complaint category News & Media

The Hindu — young world not received

 Rakhi Kochupurayil Retnamma on Jul 7, 2018
Dear sir,
Last year i had enrolled and paid the specified amount for young world. Sadly i had not got a single issue till yet.A lady had rung up last year once asking for my vendors name which i could not provide. i would have expected a refund at least from your prestigious paper.
Please look into the matter and if it can be utilized for this years issue, i would be grateful.
Hoping for a positive feedback...
Complaint comments  Read comments Complaint category Education

The Hindu — non delivery of the daily news paper the hindu

 sikindar parikshit on Jun 18, 2018
My name is p. Sikindar parikshit
Address flat no.305
Sai lakshmi apartments (West)
Palakottala
Ashok nagar
Kurnool-518005 (Ap)


I am a regular reader of the hindu daily news paper since mid seventies. Yesterday[protected] i called the paper agent sri. A. Kranthi kumar reddy
News paper agent for over billing and irregular supply of paper. There was some rash answer and from today he stopped the supply of the news paper. The problem arose because of over billing and irregular suply of the paper for the month of may 2018. Now i...
Complaint comments  Read comments Complaint category Other

The Hindu — indifference to complaint on poor/late delivery

 Yadav Murti Sankaran on Jun 6, 2018
The only time promptness was displayed was until i swiped my credit card to make payment of sub
Thereafter your toll free number response reminded me of calling a government department
Thoroughly indifferent and after 48 hours i have not had a decent human responding
All i received was a call from an obnoxious caller claiming to be from your office and he banged the phone on me
Disappointing...
Complaint comments  Read comments [2]Complaint category Magazines & Newspapers

The Hindu — copy of editorials

 Jpjpkakhk on Jun 6, 2018
Last year in the month of november, i ordered two copies of editorials from the website of the hindu. I did not receive those yet. Also, i made the online payment of rs. 759. No on e responds on the customer care toll free number and the same goes with the emails. I have sent atleast 15 emails but i didn't get a reliable response. Either, i want my payment to be refunded or my order delivered....
Complaint comments  Read comments Complaint category News & Media

The Hindu — delay of distribution for subscriber

 Sakthiraj S on Jun 2, 2018
I have subscribed for tamil hindu, details given below:

Payment information:
Name of the subscriber: yasodha sakthiraj
Subscriber id: [protected]
Hindu reference id: w20180512esub0005
Billdesk si reference id: nsbi[protected]
Date of transaction: 12th may 2018 (08:31:28 am)

Also i have sent a mail to customer care they have assured to distribute from 01st june 2018 onwards (Mail date 13/05/2018, the mail received from gayathri), but yet not received the paper (Tamil hindu).

Yesterday booked a complaint over phone, the...
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — hindu online subscription - no paper & no refund despite of multiple requests.

 Mrudul Vijayan on May 30, 2018
Hindu online subscription - no paper & no refund despite of multiple requests.

Its been 3 months since i subscribed for the hindu news paper online.
Not a single paper has been delivered till date.
I had requested for a refund of my money 2 months ago.
From then - the customer care keeps telling me that i will get the refund in the next 10 days. Whenever i call them - they keep repeating the same statement.
How can a news paper like hindu loot money from people like this?

But they have cheated me - no refund till date - its been more...
Complaint comments  Read comments [3]Complaint category News & Media

The Hindu — proper supply of the hindu tamil

 Ajprakash on May 27, 2018
I am annual subscriber for your tamil hindu my subcription no;[protected] ido not appear to have supplied by your agent in the following days 19/5/18, 25/5/18, and 27/5/18. Ihavebeen call your agent he never responded. Your tollfreeno voice call as the no is not contact our customer care service. Your local office at salem never responded for the past 4 years frequently want to change your agent there is no fruitful result. Iam oldest customer from 1964 english hindu. Please taken up the matter immediately and help. Also please verify your tollfreenumber....
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — daily newspaper

 Preyas Sathiandran on May 25, 2018
I have subscribed for hindu from 16th of may and paid subscription amount for 6 months in advance. Till date i. E. 25th of may i havent received a single copy. Whenever i call the customer care, they repeat the same words that it will be resolved in 24hrs. I want the subscription cancelled and a full refund of my money. Details below

Your online payment - inr 899 transaction has been successfully completed.

Transaction details:

Order id: w20180508esub0048
Bank transaction id: nhdf[protected]
Transaction status: transaction successful
Amount:...
Complaint comments  Read comments Complaint category Magazines & Newspapers

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