The Hindu Customer Care
Kasturi & Sons Ltd.
Customer satisfaction rating: 3%
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546
COMPLAINTS

The Hindu Customer Care

Kasturi & Sons Ltd.

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Address
The Hindu Kasturi Buildings 859 & 860 Anna Salai
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts

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Phone:
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Customer satisfaction rating
3%
Complaints
546
Pending
0
Resolved
14
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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The Hindu Complaints & Reviews

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The Hindu — delivery of book "india 500 tests" (w20181230book0187) to an address in bengaluru

 shivgul on Jan 21, 2019
The book "India 500 Tests" ordered by me was tried to be delivered by M/s Professional Couriers but returned "due to door lock". I received an e-mail from Shamili from the Subscription Desk to confirm the postal address. I responded saying the address is correct and the book may be delivered. I also asked for the local contact details of M/s Professional Couriers in order to pick up the book from the courier's office. Unfortunately there is no update on either option....
Complaint comments  Read comments Complaint category Postal & Delivery Services

The Hindu — non-receipt and supply of newspaper

 Thangarathinam on Jan 15, 2019
I k. Thangarathinam no.36/6, shriram flats, 2nd street, jeevan nagar, adambakkam, chennai 88, has sent a cheque worth rs.999 for annual subscription in the month of september 2018 holding cheque no: 000012, andhra bank, villivakkam, chennai. The same was cleared on 27th september, 2018. Paper received from 3rd october 2018 intermittently upto 25th december 2018 and the supply has been stopped ever since... So kindly either supply the paper or refund the money.. Thank you......
Complaint comments  Read comments [1]Complaint category Magazines & Newspapers

The Hindu — non-receipt of newspaper under annual plan

 Thangarathinam on Jan 15, 2019
I k. Thangarathinam, no:36/6, shriram flats, 2nd street, jeevan nagar, adambakkam, chennai -88, sent a cheque worth rs.999 for annual subscription in the month of september 2018 holding cheque no.000012, andhra bank, villivakkam, chennai. Period: oct 2018- sep 2019. Paper received from third october 2018 intermittently upto 25th december 2018 and has been ever since... So kindly supply the paper or refund the amount......
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — non delivery of paper & second month charges debited from my credit card

 Neal A on Jan 11, 2019
This is insane. My subscription had to start from jan 1, 2019 and i had advance payment on dec 15, 2018 of 99rs. Its been 11 days but not a single paper deliver to my house and they charged to my credit card today again for rs 99 despite i already cancelled the auto debit from credit card on hindu online website.

This is really something which i never experienced. Come on be little professional....
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — subscription for hindu newspaper subscription id - 9900016256

 Sharada Lohit on Jan 7, 2019
My subscription id - [protected]. I had subscribed for hindu newspaper for one year. The delivery of the newspaper was to start from 01 january 2019.
Despite repeated complaints to your chennai office and bangalore office, the delivery has not started. Also, the service staff at chennai office and bangalore office are neither cordial nor courteous. Every time i call, they just tell me that they have informed some person (Give out some name). How do i contact that person? What am i supposed to do? What is the next course of action?
The contact at bangalore conveniently chooses not to...
Complaint comments  Read comments Complaint category News & Media

The Hindu — non delivery of the hindu tamil paper

 Rajansi10 on Jan 6, 2019
I have subscribed for the hindu tamil daily for one year. Delivery of paper stopped all of the sudden 20 days back.
The agent is not responding properly. My efforts on taken up the matter with customer care through mail and phone didn't yield any desirable result. Really i am disappointed with this incident.
Why it is happening? Who is responsible?...
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — issue regarding tamil hindhu

 Ajay Manikandan on Jan 6, 2019
Hai, i have subscribed for tamil hindhu newspaper. I have paid the amount in advance. My subscription is valid til april 2019. For the past 22 days i did not receive my paper. Worst response from customer care. I have called them 8 times. There is no response for the mail also. Having elders at home and they are not in to social media who are waiting for newspaper in morning....
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — poor delivery

 Rammohan Sv on Dec 12, 2018
Again the delivery of the paper is discontinued. It appears whenever the paper boy is changed the agent do not updates him with all the locations and addresses of costumers.
Probably this is the third time i am lodging the complainant regarding poor and discontinued supply of the paper. If the management do not ensure regular uninterrupted supply of paper readers have to search some other alternative....
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — I have not been receiving the the hindu new paper copy since 1.5 months

 Kunwar Sher Singh Rathore on Dec 3, 2018
Hi team,

I have not been receiving the the hindu new paper copy since 1.5 months, i have called with the hindu bangalore office 8 times and every time customer care executive said, he will talk to local supplier but there is no action yet. I have called area supplier also and he was initially saying "you will get the new paper from tomorrow", not sure which tomorrow, i have not got the new paper yet even he is not picking my calls now.

I am really frustrated with customer care executives and local supplier, i have lost my faith on the hindu group which not able to...
Complaint comments  Read comments [2]Complaint category News & Media

The Hindu — change of new address

 Badrinath Srinivas on Nov 28, 2018
I, p. Srinivasavaradhan, residing previously at no.6 arunachlam street, chennai, tamil nadu 600028, has been receiving daily ‘hindu’ daily paper to the above said address.
I am here by requesting you to kindly send my paper to the below mentioned address as i was changed to this below mentioned address recently :
P. Srinivasavaradhan
D-305 alpine fiesta
Saketha nagar
Sadamangala main road
Hoodi, bangalore - 560048...
Complaint comments  Read comments Complaint category Business & Finances

The Hindu — not providing hindu sunday magazine as per subscription order.

 nanababu on Nov 25, 2018
Subscription made on 27.10.2018 and order no is t20181027esub7536 for half yearly subscription for hindu sunday magizine school. Magizine has to provide to from 1st week of november onwards. But, so far not received any. I have been requested vide their service request no. A295121. But, neither the hindu news agency neither provided the weekly sunday magizine nor intimated any information. It is requested to arrange to provide the hindu sunday magizine as per subscription order.
L. N. Babu.
Nanibabu. Lekkala@gmail.com
[protected]
Rajahmundry, andhra pradesh....
Complaint comments  Read comments [1]Complaint category Magazines & Newspapers

The Hindu — no issue of newspaper for 1 month

 Dhuva Kumaran on Nov 24, 2018
I have booked hindu newspaper for 1 year subscription my subscription date start from 1 st of november i have got newspaper for only 3 days from 4th day i didn't get my newspaper till today i have contacted the person who got cheque from me it's name saravanan for koyambedu and nerkundram area nearly i have contacted him 30 times but nee didn't response to him now i have go to register complaint for this issue....
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — hindu school weekly paper

 sivagrapes on Nov 23, 2018
I had subscribed for the hindu school weekly paper in dec 2017. I have received only four copies ie upto jan 2018. I have repeatedly calling but neither they are responding nor refunding my subscription charges too. It has been 10 months still no solution. I have called them uncountable times still they are not willing to refund my money. Customer care executives are least responsible and not taking actions in this regard....
Complaint comments  Read comments [1]Complaint category Education

The Hindu — not received copy of young world not getting subscription charges back

 Pallavi Kiran on Nov 19, 2018
I had subscribed for the hindu young world in aug 2018. However have never received a single copy neither they are refunding my subscription charges too. It has been 4 months still no solution. I have called them uncountable times still they are not willing to refund my money. Customer care executives are least responsible and afraid to transfer call to their higher officials. My order id is w20180827esub7350

Regards,
Kiran...
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — not issuing newspaper

 Boopathy Boovaneshvaran on Nov 22, 2018
When i am thinking about a english newspaper, the first thing comes to my mind is "the hindu". I have subscribed the daily for long back. Customer care executive informed that i will receive my paper from 16 November onwards.Still i have not received a single day's newspaper. Complainted 4 times to the toll free number also. My complaint reg no is A297632, also sent a mail to the hindu. They are not providing proper response for the subscribers. Worst customer service from the paper....
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — haven't received my copy not getting my subscription charged

 Pallavi Kiran on Nov 19, 2018
I had subscribed for the Hindu young world in AUG 2018. however have never received a single copy neither they are refunding my subscription charges too. It has been 4 months still no solution. I have called them uncountable times still they are not willing to refund my money. Customer care executives are least responsible and afraid to transfer call to their higher officials.

Regards,
Kiran...
Complaint comments  Read comments Complaint category News & Media

The Hindu — non receipt of weekly children school tabloid

 Kb yadav on Nov 19, 2018
I had subscribed weekly school tabloid for school kids on oct 8th, 2018 for my kids relative in patna
Till today i have not received the the same.
The mobile and the mail i'd provided are - [protected] and sanjaykumarsinha233@gmail.com.
It is requested that start of delivery of the magazine may be done at the earliest. It is also requested the the individual concerned should contact the given mobile number and confirm for delivery.
Regards,
Your sincerely
Kb yadav[protected].
Ps. Just to mention that i had given the subscription as a gift to my...
Complaint comments  Read comments Complaint category Schools

The Hindu — subscription renewal extension not done

 YJoseph on Nov 19, 2018
Hello team,

Ref:
Subscriber number: [protected].
Email reference id: a152700

I would like to bring to your attention that i had subscribed to the hindu newspaper online in oct 2016 and i had renewed it again in oct 2017; however, after renewal, i had some issues with beginning newspaper delivery and after quite a lot of emails and phone calls to customer service team they resolved it in mar 2018, i. E., technically my subscription started only on mar 7, 2018.

With that being said, on oct 14, 2018 i was informed that my subscription has ended...
Complaint comments  Read comments Complaint category Magazines & Newspapers

The Hindu — cancelled my newspaper subscription but didn't receive refund

 yenreddy on Nov 17, 2018
I had cancelled my subscription and requested refund few months back. They customer service team keep saying that there will be a call back from hindu and refund will come in 2 weeks. But nothing had happened. I have requested many times. I have sent my account details also to customer care email. But still no response. Always they say, we will get back in 2 days. I have subscribed in online. I think it is better to go thru local agent that online.
My registered mobile number is [protected]...
Complaint comments  Read comments Complaint category News & Media

The Hindu — non-receipt of daily

 Yogeendran ip on Nov 16, 2018
Name: yogeendran i p, mob no: [protected], subscriber id: [protected]
I had renewed my subscription for the hindu daily on 19/10/2018 vide ref id: t20181019esub7057.
Yesterday, on 15/11/2018 our newspaper boy informed that i will not be supplied with the newspaper from today onwards due to non-payment/non-renewal of my subscription. Immediately, at about 8.00 am i had contacted on toll free no:[protected] and informed the customer care executive about the incident. I was assured that my complaint will be attended to within 24 to 48 hours. But did not receive th daily issue.
Incidentally,...
Complaint comments  Read comments Complaint category News & Media

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